happpyg 19 Posted February 17, 2019 Share Posted February 17, 2019 I have a strange issue playing iPhone movies that have been recorded in portrait orientation with my Android TV, they are not rotated correctly like they are on every other device I have Emby installed on including other Android devices. Every client I've tried on works fine, IOS/PC/Web/XBOX and other Android devices all work fine, it is just this one Sony Bravia Android TV where the videos are not rotated, hoping somebody might be able to shed some light onto why? The problem TV is running Android 7.0.0, all other Android Devices (Vodafone TV's) are running 7.1.1. Attached is Emby server log and two videos showing what the Android TV does and what a working Vodafone TV does. I have also uploaded logs from the Android TV itself and also another Android device (one of the Vodafone TV's) which does work fine for comparison as below: - Sony TV log uploaded from app at 10:42am (GMT +8) logged in as Administrator - Vodafone TV log uploaded from app at 10:45am (GMT +8) logged in as Administrator The video filename in the logs will be IMG_8315 (vert).MOV Thanks! Android TV.MOV Vodafone TV.MOV embyserver-63685997138.txt Link to comment Share on other sites More sharing options...
ebr 14939 Posted February 17, 2019 Share Posted February 17, 2019 Sounds like this: https://emby.media/community/index.php?/topic/69186-issue-with-vertical-video-on-1679a-on-firetv-4k/ What happens if you use the "Playback Correction" menu option? Link to comment Share on other sites More sharing options...
happpyg 19 Posted February 18, 2019 Author Share Posted February 18, 2019 Thanks @@ebr, I tried the playback correction option, orientation stayed the same and it just stretched the video left and right to fill the entire screen instead of being portrait ratio in the center of screen. Anything else I can try to help diagnose? Thanks! Link to comment Share on other sites More sharing options...
ebr 14939 Posted February 18, 2019 Share Posted February 18, 2019 Try that option repeatedly... Link to comment Share on other sites More sharing options...
happpyg 19 Posted February 19, 2019 Author Share Posted February 19, 2019 Thanks @@Luke second time it did then transcode and play correct orientation and ratio however it was very choppy, even after "stats for nerds" had finished transcoding? Link to comment Share on other sites More sharing options...
ebr 14939 Posted February 19, 2019 Share Posted February 19, 2019 So it sounds like the exact same scenario. If we direct play or transcode the video the orientation is correct but, if we remux and stream copy the video the orientation is messed up. @@softworkz any ideas? Link to comment Share on other sites More sharing options...
softworkz 3341 Posted February 20, 2019 Share Posted February 20, 2019 No idea at this time - @@Luke ? Link to comment Share on other sites More sharing options...
Luke 37132 Posted February 20, 2019 Share Posted February 20, 2019 We put the resolution in the hls manifest. I wonder if something needs adjustment there. Link to comment Share on other sites More sharing options...
happpyg 19 Posted March 1, 2019 Author Share Posted March 1, 2019 Hi Guys, is there anything else I can do here to help with this one or is there an improvement coming in a future release? Thanks! Link to comment Share on other sites More sharing options...
Luke 37132 Posted March 2, 2019 Share Posted March 2, 2019 Hi, we are looking into this, thanks. 1 Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now