JulesRules6770 Posted February 15, 2019 Share Posted February 15, 2019 Hello everyone, For the past couple of days, Emby doesn't open. I click on the Emby app, it looks like it's about to open then takes me back to the Apple TV app Menu. Is anyone else having this issue? I have 2 Apple TVs in my home and this problem appears to be happening with both. Thank you. Link to comment Share on other sites More sharing options...
WayKulJr Posted February 15, 2019 Share Posted February 15, 2019 Hey JulesRules, Same thing here. Noticed it last weekend for the 1st time and I have Apple 4k and Apple 4th gen. streamers. Hasn't worked since. Happening on both. Still working fine via web browser on the workstation and also iOS. Seems to be an issue strictly with tvOS here. Link to comment Share on other sites More sharing options...
JulesRules6770 Posted February 15, 2019 Author Share Posted February 15, 2019 Hey JulesRules, Same thing here. Noticed it last weekend for the 1st time and I have Apple 4k and Apple 4th gen. streamers. Hasn't worked since. Happening on both. Still working fine via web browser on the workstation and also iOS. Seems to be an issue strictly with tvOS here. Thank you so much for your response. Hopefully it'll get fixed real soon. Link to comment Share on other sites More sharing options...
Luke Posted February 15, 2019 Share Posted February 15, 2019 What version of emby server are you running? Link to comment Share on other sites More sharing options...
JulesRules6770 Posted February 15, 2019 Author Share Posted February 15, 2019 What version of emby server are you running? I'm using version 1.4.0. It was updated to that version on January 30th. Link to comment Share on other sites More sharing options...
WayKulJr Posted February 15, 2019 Share Posted February 15, 2019 Great catch. Emby server is Version 3.2.70.0 so it appears I'm quite a bit behind. Looks like tvOS was updated with a security update on or around 1/22 which I didn't realize so that may be what broke the client app. As soon as I up the server version to the new 4.0.2.0 and try it again, I'll post back. Thank you! Link to comment Share on other sites More sharing options...
Luke Posted February 15, 2019 Share Posted February 15, 2019 Thanks for the feedback. Yes that version of the server is pretty old now, I would update. Thanks. Link to comment Share on other sites More sharing options...
Luke Posted February 15, 2019 Share Posted February 15, 2019 I'm using version 1.4.0. It was updated to that version on January 30th. 1.4 of the server? Link to comment Share on other sites More sharing options...
JulesRules6770 Posted February 15, 2019 Author Share Posted February 15, 2019 (edited) 1.4 of the server? My apologies. Version 4.0.2.0 of the server. Edited February 15, 2019 by JulesRules6770 Link to comment Share on other sites More sharing options...
ebr Posted February 15, 2019 Share Posted February 15, 2019 And what, exactly, happens when it "looks like its going to open"? Link to comment Share on other sites More sharing options...
jkatlanta Posted February 22, 2019 Share Posted February 22, 2019 (edited) I was having the same issue - hard reboot of AppleTV solved it. Edited February 22, 2019 by jkatlanta Link to comment Share on other sites More sharing options...
Ltswafford Posted March 2, 2019 Share Posted March 2, 2019 Issue is not resolved. Trying to reinstall a few times, same result. Link to comment Share on other sites More sharing options...
Luke Posted March 4, 2019 Share Posted March 4, 2019 Ok, we are still looking into this. I apologize for the disruption. Link to comment Share on other sites More sharing options...
swsmith1971 Posted March 7, 2019 Share Posted March 7, 2019 Since, this last update to Apple TV, (which I have Apple TV 4K), I have not been able to get past the "Starting Up" screen. I have tried rebooting, from the apple system menu and have tried deleting the app and reinstalling it. I am running server Version 3.2.33.0, because your software doesn't support any higher version on Mac OS X 10.11 on my MacPro. I've since had to use VLC on Apple TV to watch from my machine. It sucks. Link to comment Share on other sites More sharing options...
ebr Posted March 7, 2019 Share Posted March 7, 2019 Since, this last update to Apple TV, (which I have Apple TV 4K), I have not been able to get past the "Starting Up" screen. I have tried rebooting, from the apple system menu and have tried deleting the app and reinstalling it. I am running server Version 3.2.33.0, because your software doesn't support any higher version on Mac OS X 10.11 on my MacPro. I've since had to use VLC on Apple TV to watch from my machine. It sucks. I'm sure this is a problem with the server version. The app requires at least 3.4.1. Link to comment Share on other sites More sharing options...
swsmith1971 Posted March 7, 2019 Share Posted March 7, 2019 I'm sure this is a problem with the server version. The app requires at least 3.4.1. It worked before this last update. Well, I guess I'm screwed, cause I can't afford to go out and spend thousands of dollars on a new Mac Pro just so that I can update to a new server version, so that my emby app on my Apple TV 4K will work again. Link to comment Share on other sites More sharing options...
WayKulJr Posted March 7, 2019 Share Posted March 7, 2019 I spaced on replying back so my apologies. My situation was resolved by upgrading the server to 4.0.2.0 and everything is working really great. Thank you all for the timely replies and again, I'm sorry I didn't post back sooner. 1 Link to comment Share on other sites More sharing options...
Luke Posted March 7, 2019 Share Posted March 7, 2019 Thanks for the feedback ! Link to comment Share on other sites More sharing options...
leebma Posted May 19, 2019 Share Posted May 19, 2019 Hi, same issue here. I am running Server version 4.1.1.0. - Problem is resolved when I restart emby server, but thats not a solution.... Link to comment Share on other sites More sharing options...
Luke Posted May 19, 2019 Share Posted May 19, 2019 We are looking into this, thanks guys. Link to comment Share on other sites More sharing options...
Ohadian Posted June 5, 2019 Share Posted June 5, 2019 any update on the issue? im using the last server's version and an apple TV 4gen. no go. Link to comment Share on other sites More sharing options...
Senna Posted June 5, 2019 Share Posted June 5, 2019 any update on the issue? im using the last server's version and an apple TV 4gen. no go. Specify Emby server platform and Emby Server version number. Link to comment Share on other sites More sharing options...
Ohadian Posted June 10, 2019 Share Posted June 10, 2019 PC windows 10 server version is 4.1.1.0 Link to comment Share on other sites More sharing options...
ebr Posted June 10, 2019 Share Posted June 10, 2019 You have tried re-starting the server, correct? Link to comment Share on other sites More sharing options...
Ohadian Posted June 15, 2019 Share Posted June 15, 2019 yes, restarting, reinstalling both server and apps. the app just doesnt load. it shows the emby logo and then goes back to the home screen. Link to comment Share on other sites More sharing options...
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