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Guide update request for 7 channels


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#21 cybergrimes OFFLINE  

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Posted 28 May 2019 - 03:39 PM

What do you think is an appropriate amount of time for correction?



#22 ebr OFFLINE  

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Posted 29 May 2019 - 08:51 AM

Are you saying they haven't fixed the ones I've already reported?



#23 cybergrimes OFFLINE  

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Posted 29 May 2019 - 09:16 AM

The ones you reported on May 16 have not been corrected. These were 3 that were completely fine but disappeared at the same time they corrected the 7 in the original post of this thread.

Details for those 3 are in post 15, here: https://emby.media/c...nnels/?p=741567


Edited by cybergrimes, 29 May 2019 - 09:16 AM.


#24 ebr OFFLINE  

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Posted 31 May 2019 - 09:23 AM

The answer for why it takes them a while to update these sometimes is that they cannot simply take our word for it.  They have to confirm all this information with the FCC.  So, the delay is probably self-explanatory there... :)



#25 cybergrimes OFFLINE  

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Posted 31 May 2019 - 09:45 AM

Sure okay but in this case it was there, they removed it randomly and what about taking the broadcasters word for it? http://selectivetv.o...hannel-line-up/

It's great we have this now so no more separate fee with Schedules Direct but man this is lame, SD support would fix this in about 24-48 hours.


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#26 ebr OFFLINE  

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Posted 31 May 2019 - 10:35 AM

 

 

The FCC has not responded to our questions about K50BD and we emailed them again Tuesday.


#27 cybergrimes OFFLINE  

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Posted 05 June 2019 - 02:53 PM

This is so wild, it's just a satellite/translator of KMSP-TV out of Minneapolis-- see here: https://en.wikipedia...igital_channels

They've already got 9.1 through 9.3 correct which is the same station, just need to put 9.4 and 9.5 back in (technically 9.9 too but I don't use it so didn't notice it until now).

 

There's really nothing to confirm... as a work around I literally just added a lineup for the main broadcast area in Minneapolis to get this back in my guide data ;/

 

Any idea how Channels DVR product gets SiliconDust guide data?

Did they just ask for it or are they doing a paid reimbursement like is done for Gracenote here? It would be nice to have an option with quicker corrections.



#28 cybergrimes OFFLINE  

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Posted 09 September 2019 - 09:17 AM

I'm still using a second lineup from a zip code that is three hours away to get the guide data for these channels. Why is leaving no data acceptable here when a request is made? 



#29 ebr OFFLINE  

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Posted 09 September 2019 - 09:28 AM

Unfortunately, this is pretty much out of our control but I have asked GN about it again.

 

Thanks.



#30 cybergrimes OFFLINE  

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Posted 09 September 2019 - 09:29 AM

I get it, thanks for trying



#31 ebr OFFLINE  

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Posted 11 September 2019 - 01:52 PM

Their reply:

 

 

K50DB call letters are now K33DB. The K38AC call letters are now K20AC.

I checked our Over The Air lineup on zapit.com and I see the new call letters there.
I used zip code 56515.
What exactly aren't they seeing?


#32 cybergrimes OFFLINE  

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Posted 11 September 2019 - 02:06 PM

Trying to think how we can get on the same page here...virtual channel 9.4 carries BUZZR programming, 9.5 carries LIGHTtv.

There are no listings for 9.4 or 9.5 with zip code 56515 on Emby or Zap2It's listings.

 

According to Zap2It they've got the K33DB callsign still coming under channels 50.1 through 50.5 which no longer exist. Those were moved over to channels 20.1 through 20.5 (which have guide data and are OK!)
I probably posted this earlier but this is readily available on the antenna providers website: http://selectivetv.o...hannel-line-up/

Edited by cybergrimes, 11 September 2019 - 02:06 PM.





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