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Subtitles no longer follow system-wide settings


justwondering
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justwondering

Until sometime recently, Emby on TvOS respected the system-wide subtitle settings when playing videos with "soft" .srt subtitles. I'm not sure when it changed, so I don't know if it's the result of an app update or the 4.0 server update, but now subtitles look totally different.

 

I checked the system settings (in Settings > General > Accessibility > Subtitles and Captioning > Style) and they have not changed. I'm using the default setting: small white text in Helvetica over a transparent black background. Other video apps still display subtitles correctly.

 

Emby is now showing subtitles in a huge font using white text with a black outline, with the letters just slightly too close together. It's very distracting and pretty much ruins the experience. Nice handling of the subtitles was the main reason I switched to Emby, so this regression is baffling.

 

Is this a known bug? Or is there a way to tell Emby to respect the system subtitle settings like it used to?

 

Thanks!

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Hi, this is part of the cost of having a custom video player that can support more formats. The native apple features don't come along with it and we will have to rebuild this ourselves.

 

We may not be able to match exactly how it was before, but we should be able to make the default size better than it is now.

 

@@corey

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Hey @@justwondering / @@Luke --

 

I'm not aware of any tvOS APIs that would allow us to grab the tvOS system subtitle settings. If I remember correctly the subtitle settings for the new player are pulled from your Emby user settings so you may have an option there to tweak them to your liking.

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You'd rather have more transcoding just to support the built-in subtitle settings? Most users do not want that trade-off.

 

We can make the subtitles look much better than they currently do. We can even have our own subtitle settings in the app. We just most likely cannot use the system subtitle settings.

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justwondering

I only put h264 files in my Emby server so (unless I totally misunderstand) there is no transcoding, with or without subtitles. Perhaps that's an unusual use case, but it seems logical to me. I understand the benefits to some users, but it seems ridiculous for every app to have to roll its own video player and subtitle engine.

 

I realize subtitles are probably not a high priority, but when you get around to it some settings would be much appreciated. In particular if you can have a setting to match the Apple TV's default subtitle style (small white non-outlined Helvetica text on a translucent black rectangular background) without having to tweak everything manually, that would be really awesome.

 

I'm always amazed at how fast you guys respond to issues and I'm grateful for all your hard work on Emby!

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Did you try this?  Does changing the settings in the web app have an effect?

 

 

If I remember correctly the subtitle settings for the new player are pulled from your Emby user settings so you may have an option there to tweak them to your liking.

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While you're at it, with subtitles settings in the Emby Apple TV app, please incorporate a color setting or ad yellow as subtitle color choice, because my household prefers yellow over white.

Thanks !

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  • 2 weeks later...
reperrier

Hi Folks,

 

Just wondering if there is any resolution forthcoming with regards to the size of the subtitles appearing through the Apple TV Emby app? Trying to watch a film with subtitles that are embedded in the video file itself (via Handbrake) and it appears that the Emby Server is rendering the subtitles so large on the screen - at times nearly taking up the entire screen. I've reviewed my Apple TV settings and read a number of posts in the forum and sounds like this is an issue with the Emby Server itself pushing the subtitles like this to the Apple TV.

 

Photos of how large they are rendering are contained. Appreciate any updates on this - Thanks!

 

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5c6e1a6f9a016_IMG_3555.jpg

5c6e1a7d222c2_IMG_3556.jpg

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I too am having the same issue with subtitles being very large. Mine are external and in .srt format.

 

Thanks for looking into it.

 

On a side note: could there be a possiblity to have a legacy Emby app for the Apple TV? That way people would be able to chose if they want Apple's player or the new MPV based one (at least until the new player gets the kinks ironed out...).

Edited by abat119
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  • 2 years later...
sasagr

Hi any news on this topic? any plan to have soon the subtitle style close to the native player?

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On 8/9/2021 at 8:43 AM, sasagr said:

Hi any news on this topic? any plan to have soon the subtitle style close to the native player?

We are working on improving it. Thanks for the feedback.

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