Jump to content


Photo

download button not activated?

download image

  • Please log in to reply
10 replies to this topic

#1 Compie OFFLINE  

Compie

    Newbie

  • Members
  • 8 posts
  • Local time: 09:16 PM

Posted 26 January 2019 - 09:18 AM

On an Android device I can view & stream anything + the possibility to "download" and selected image (= opening the original photo from the server).

But on an IOS client (ipad, iphone,...) I can view & stream but I can't download anything? The download button is visible (the arrow button) but It does nothing...

Any ideas or a workaround for this?

On IOS it is also not possible to Chromecast...



#2 Luke OFFLINE  

Luke

    System Architect

  • Administrators
  • 140131 posts
  • Local time: 03:16 PM

Posted 26 January 2019 - 01:06 PM

What version of iOS? You need iOS 11+.

And Chromecast is fully supported. Works just fine in my testing. Thanks.

#3 Compie OFFLINE  

Compie

    Newbie

  • Members
  • 8 posts
  • Local time: 09:16 PM

Posted 26 January 2019 - 02:03 PM

Hi, the latest IOS is active. Perhaps also important is that I use the browser interface (ip-address:8096)...

On Android both interfaces work fine (app and browser) ; on IOS the app won't let me view any movie or images, that's the reason why I used the browser interface.

Using the browser I can view the images and videos now but downloading images is disabled...



#4 Luke OFFLINE  

Luke

    System Architect

  • Administrators
  • 140131 posts
  • Local time: 03:16 PM

Posted 26 January 2019 - 03:48 PM

What do you mean iOS app won't let you view images or movies? What version of iOS?



#5 Compie OFFLINE  

Compie

    Newbie

  • Members
  • 8 posts
  • Local time: 09:16 PM

Posted 27 January 2019 - 07:01 AM

Hi Luke,

My  IOS devices all have version 12+. Here included a screenshots from my iPad (version 12.1.1) :

5c4d8f0ebcbaf_IMG_20190127_111129592.jpg

 

And here a screenshot from an Android device :

5c4d8f634e267_Screenshot_20190127111449.



#6 samuelqwe OFFLINE  

samuelqwe

    Advanced Member

  • Members
  • 328 posts
  • Local time: 02:16 PM
  • LocationEarth, Milky Way

Posted 27 January 2019 - 03:21 PM

If you are using Emby in your browser, this seems to be a limitation of the Safari browser on iOS devices. Unfortunately, it does not allow downloading files like Android.

EDIT: Workaround would be to allow iOS clients to open the image in a new tab, and that way we can long press/3D touch to save

Edited by samuelqwe, 29 January 2019 - 04:04 PM.


#7 Luke OFFLINE  

Luke

    System Architect

  • Administrators
  • 140131 posts
  • Local time: 03:16 PM

Posted 27 January 2019 - 03:34 PM

We'll hide the button to prevent any confusion. Thanks.

#8 Compie OFFLINE  

Compie

    Newbie

  • Members
  • 8 posts
  • Local time: 09:16 PM

Posted 28 January 2019 - 03:35 PM

Hiding the button is indeed a solution but I don't understand why it is not possible to download an image in IOS? The thing is it is not really a "download to the internal IOS photo album" but just a simple hyperlink to the original image on the server. Once we click it then it is up to IOS what to do with that image... ?



#9 Luke OFFLINE  

Luke

    System Architect

  • Administrators
  • 140131 posts
  • Local time: 03:16 PM

Posted 28 January 2019 - 03:54 PM

Well yes that's exactly what we are trying to do.



#10 Compie OFFLINE  

Compie

    Newbie

  • Members
  • 8 posts
  • Local time: 09:16 PM

Posted 29 January 2019 - 03:32 PM

Okay Luke, keep up the good work! Emby = far better than Plex! ;)



#11 Luke OFFLINE  

Luke

    System Architect

  • Administrators
  • 140131 posts
  • Local time: 03:16 PM

Posted 30 January 2019 - 12:28 AM

Thanks for the feedback !







Also tagged with one or more of these keywords: download, image

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users