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IOS app doesn’t auto refresh


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#1 heula OFFLINE  

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Posted 26 January 2019 - 07:10 AM

When I have the my media page on Google Chrome all new items are added and visible without refreshing the page.
When I have the my media page open on my iPad the new media does not appear until I it is refreshed. There is no refresh button so I need to switch between the dashboard and the my media page or kill the app and reopen it to see all the changes.
Can this be fixed or perhaps add a refresh button?

Also sometimes switching screens does not help either and keeps the page loading but nothing is visible except for the library icons. Than only killing the app helps.

Thanks.

Edited by heula, 26 January 2019 - 07:11 AM.


#2 Luke OFFLINE  

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Posted 26 January 2019 - 04:12 PM

What media page?



#3 heula OFFLINE  

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Posted 27 January 2019 - 04:43 AM

What media page?

The Home page / Start page.

The page where all new media etc. is visible.



#4 Luke OFFLINE  

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Posted 27 January 2019 - 09:49 PM

What exactly isn't refreshing?

#5 tezzlicious OFFLINE  

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Posted 28 January 2019 - 07:31 AM

When the app is not (hard) closed via the app switcher it contains its state as is in the background. When there are library updates in the meantime, they are not reflected in the app when the user opens it again. Because there is no manual refresh option (i.e. pulling down on the main view) the user has to close the app hard and launch it again to see the new videos.
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#6 heula OFFLINE  

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Posted 28 January 2019 - 04:23 PM

When the app is not (hard) closed via the app switcher it contains its state as is in the background. When there are library updates in the meantime, they are not reflected in the app when the user opens it again. Because there is no manual refresh option (i.e. pulling down on the main view) the user has to close the app hard and launch it again to see the new videos.


Yes, this is what I mean.
New added video or what is now playing or watch resume are not being refreshed automaticly.

Pulling down the screen does not work.

#7 heula OFFLINE  

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Posted 31 January 2019 - 11:55 AM

The metadata manager also still not loading in the ios app.
I have mentioned that here some time ago.

#8 Luke OFFLINE  

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Posted 04 February 2019 - 01:10 AM

When the app is not (hard) closed via the app switcher it contains its state as is in the background. When there are library updates in the meantime, they are not reflected in the app when the user opens it again. Because there is no manual refresh option (i.e. pulling down on the main view) the user has to close the app hard and launch it again to see the new videos.

 

Can you give an example of what screens? Thanks.



#9 Luke OFFLINE  

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Posted 04 February 2019 - 01:10 AM

The metadata manager also still not loading in the ios app.
I have mentioned that here some time ago.

 

What does not loading mean? What exactly happens?



#10 heula OFFLINE  

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Posted 04 February 2019 - 01:08 PM

What does not loading mean? What exactly happens?

LhoVRaX.jpg

 

olQbiMW.jpg

 

I can keep trying to load the metadata manager in the IOS app and every time this is the result.



#11 heula OFFLINE  

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Posted 04 February 2019 - 01:09 PM

Can you give an example of what screens? Thanks.

This screen does not auto refresh.

 

ysANoMm.jpg



#12 Luke OFFLINE  

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Posted 05 February 2019 - 02:32 PM

Thanks for the info.



#13 heula OFFLINE  

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Posted 06 February 2019 - 06:18 AM

With the update to version 1.7.4 the auto refresh does work now.

Thanks.

#14 heula OFFLINE  

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Posted 20 March 2019 - 11:35 AM

The refresh still does not always work but I can live with that.

I would rather see the metadata manager working again in the ios app. Like I showed with the pictures from post 10.

 

Thanks



#15 Luke OFFLINE  

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Posted 21 March 2019 - 10:44 PM

We're still looking at these, thanks.
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