AS6404T - Web interface not reachable

[freeflight29 2]

Hello,

 

my web interface was not reachable (i don't know since when cause i use emby on two nas , and on the other everything is fine)

 

-Nas : as6404T with latest firmware 3.2.5.RPE8

-emby: 4.0.1.0

 

So i decided to uninstall emby and reinstall It = KO

 

I also try to reinstall connecting via ssh , i delete 2 folders  

/volume1/home/emby
and

/volume1/.@plugins/AppCentral/emby-server

and then reinstall the package = KO

 

i see that /volume1/home/emby was not created automatically so i created via shh = KO (via asustor web interface it's asking for a password)

 

Nothing is working. i need some help

 

Thank you

 

 

 

 

Edited January 24, 2019 by freeflight29

[Luke 40073]

I would try rebooting the Nas and then installing emby again. Thanks.

[freeflight29 2]

I would try rebooting the Nas and then installing emby again. Thanks.

Unfortunately already done, but not working

[Luke 40073]

How did you try to install?

[freeflight29 2]

I uninstalled it by asustor interface

Then I connected on the server via ssh

I saw the folder

/volume1/.@plugins/AppCentral/emby-server

Was correctly deleted

 

I erase the content of "emby" user's folder

 

I reinstall emby via asustor package. I restarted the nas and launch emby via asustor desktop emby icon

 

But not working

[Luke 40073]

That's just strange because asustor tested this themselves and certified it. can you locate an emby server log? thanks.

[freeflight29 2]

I'm not front of my pc by now, but I saw a logs folder under emby user folder. I will confirm you that.

[Luke 40073]

Thanks.

[freeflight29 2]

here logs from /volume1/home/emby/logs

logs.zip

Edited January 24, 2019 by freeflight29

[Luke 40073]

It looks like the server is running and serving requests. what happens if you put this url in a browser:

http://192.168.0.100:8096

[freeflight29 2]

omg.... i think i just fogot to reinstall emby with the local IP, i just use my usual shortcut !!!!! 

sorry Luke !!!

 

i will reinstall emby and let you know.

Edited January 24, 2019 by freeflight29

[Luke 40073]

 

 

reinstall emby with the local IP,

 

What does that mean exactly?

[freeflight29 2]

I type http://192.168.0.100:8096 and I arrive on emby start wizard menu.

It's because I delete before the emby user folder, I suppose

[Luke 40073]

Yes that's correct.

[freeflight29 2]

Sorry to use your time for that....

Thanks for your help

[Luke 40073]

Thanks for the feedback.