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Emby Server 4.0.2 crashes immediately on open


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Posted (edited)

I installed Emby Server 4.0.2 today and it is crashing about 1 second after launch.

 

Console shows the following: 

default	11:53:46.341384 +1100	loginwindow	-[ApplicationManager checkInAppContext:refCon:eventData:] |      checked in app : EmbyServer
default	11:53:46.627832 +1100	launchservicesd	CHECKIN:0x0-0x532532 59553 com.embyapp.embymediaserver
default	11:53:46.628220 +1100	loginwindow	-[ApplicationManager checkInAppContext:refCon:eventData:] |      checked in app : Emby Server
default	11:53:46.647588 +1100	embytray	Current system appearance, (HLTB: 2), (SLS: 1)
default	11:53:46.650897 +1100	embytray	Post-registration system appearance: (HLTB: 2)
error	11:53:46.656270 +1100	embytray	Unable to load Info.plist exceptions (eGPUOverrides)
default	11:53:46.684666 +1100	embytray	NSApp cache appearance:
-NSRequiresAquaSystemAppearance: 0
-appearance: (null)
-effectiveAppearance: <NSCompositeAppearance: 0x471a1c0
 (
    "<NSDarkAquaAppearance: 0x4719630>",
    "<NSSystemAppearance: 0x4719a00>"
)>
default	11:53:46.711835 +1100	tccd	-[TCCDAccessIdentity staticCode]: static code for: identifier com.embyapp.embymediaserver, type: 0: 0x7fe14f6444b0 at /Applications/EmbyServer.app
default	11:53:47.502449 +1100	loginwindow	-[PersistentAppsSupport applicationQuit:] | for app:Emby Server, _appTrackingState = 2
default	11:54:29.772264 +1100	com.apple.WebKit.Networking	[C538 Hostname#26a69e61:443 tcp, url: https://accounts.google.com/o/oauth2/postmessageRelay?parent=https%3A%2F%2Femby.media&jsh=m%3B%2F_%2Fscs%2Fapps-static%2, tls] cancel
default	11:54:29.772361 +1100	com.apple.WebKit.Networking	[C538 Hostname#26a69e61:443 tcp, url: https://accounts.google.com/o/oauth2/postmessageRelay?parent=https%3A%2F%2Femby.media&jsh=m%3B%2F_%2Fscs%2Fapps-static%2, tls] cancelled
	[C538.1 <private> 192.168.86.24:62888<->IPv4#6548f3da:443]
	Connected Path: satisfied (Path is satisfied), interface: en1, ipv4, dns
	Duration: 247.058s, DNS @0.000s took 0.000s, TCP @0.000s took 0.031s, TLS took 0.167s
	bytes in/out: 7702/2152, packets in/out: 20/14, rtt: 0.028s, retransmitted packets: 0, out-of-order packets: 0
default	11:54:43.179959 +1100	loginwindow	-[ApplicationManager checkInAppContext:refCon:eventData:] |      checked in app : EmbyServer
default	11:54:43.458753 +1100	launchservicesd	CHECKIN:0x0-0x536536 59572 com.embyapp.embymediaserver
default	11:54:43.459284 +1100	loginwindow	-[ApplicationManager checkInAppContext:refCon:eventData:] |      checked in app : Emby Server
default	11:54:43.479457 +1100	embytray	Current system appearance, (HLTB: 1), (SLS: 0)
default	11:54:43.482141 +1100	embytray	Post-registration system appearance: (HLTB: 1)
error	11:54:43.487282 +1100	embytray	Unable to load Info.plist exceptions (eGPUOverrides)
error	11:54:43.515637 +1100	embytray	        AEGetDescData of non-desc type 'reco' not a good idea
default	11:54:43.517387 +1100	embytray	NSApp cache appearance:
-NSRequiresAquaSystemAppearance: 0
-appearance: (null)
-effectiveAppearance: <NSCompositeAppearance: 0x4722900
 (
    "<NSAquaAppearance: 0x4721090>",
    "<NSSystemAppearance: 0x4720320>"
)>
default	11:54:43.545420 +1100	tccd	-[TCCDAccessIdentity staticCode]: static code for: identifier com.embyapp.embymediaserver, type: 0: 0x7fe14f54c0d0 at /Applications/EmbyServer.app
default	11:54:44.319967 +1100	loginwindow	-[PersistentAppsSupport applicationQuit:] | for app:Emby Server, _appTrackingState = 2
default	11:55:04.014493 +1100	loginwindow	-[ApplicationManager checkInAppContext:refCon:eventData:] |      checked in app : EmbyServer
default	11:55:04.292437 +1100	launchservicesd	CHECKIN:0x0-0x537537 59576 com.embyapp.embymediaserver
default	11:55:04.295081 +1100	loginwindow	-[ApplicationManager checkInAppContext:refCon:eventData:] |      checked in app : Emby Server
default	11:55:04.313742 +1100	embytray	Current system appearance, (HLTB: 2), (SLS: 1)
default	11:55:04.317238 +1100	embytray	Post-registration system appearance: (HLTB: 2)
error	11:55:04.326302 +1100	embytray	Unable to load Info.plist exceptions (eGPUOverrides)
error	11:55:04.354173 +1100	embytray	        AEGetDescData of non-desc type 'reco' not a good idea
default	11:55:04.355735 +1100	embytray	NSApp cache appearance:
-NSRequiresAquaSystemAppearance: 0
-appearance: (null)
-effectiveAppearance: <NSCompositeAppearance: 0x761cdb0
 (
    "<NSDarkAquaAppearance: 0x761c1e0>",
    "<NSSystemAppearance: 0x761c5f0>"
)>
default	11:55:04.386265 +1100	tccd	-[TCCDAccessIdentity staticCode]: static code for: identifier com.embyapp.embymediaserver, type: 0: 0x7fe14f509810 at /Applications/EmbyServer.app
default	11:55:05.164220 +1100	loginwindow	-[PersistentAppsSupport applicationQuit:] | for app:Emby Server, _appTrackingState = 2

I cannot find any log files in /usr/lib/emby-server/data/log as the emby-server folder doesn't exist.

 

A system restart does not fix the issue, nor does a delete and re-download of the server app.

Edited by bentoscano
Posted

Hi there, what version of MacOS is this?

Posted

Hi there, what version of MacOS is this?

 

 

Sorry for the delayed reply. This is Mojave 10.14.2

Posted

Did you follow the install instructions by dragging into the MacOS applications folder?

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