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Metadata not updating unless manual Identify

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#1 xenkw0n OFFLINE  

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Posted 20 January 2019 - 02:47 AM

If I add any new files to one of my Libraries it will not identify properly and pull down metadata.  If I manually identify the files then it works fine.

 

Running Version 4.0.0.2



#2 Luke OFFLINE  

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Posted 20 January 2019 - 02:49 AM

Hi there, can you please go over an example? thanks.



#3 xenkw0n OFFLINE  

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Posted 20 January 2019 - 02:54 AM

Recently added a movie and it shows up in the Library.  The metadata is not identifying properly even after forcing refresh.  If I identify it all of the metadata and images get downloaded.  Prior to version 4 it would identify as soon as it was added to the library.



#4 bretswinney OFFLINE  

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Posted 20 January 2019 - 03:56 AM

I am also seeing this issue


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#5 Luke OFFLINE  

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Posted 20 January 2019 - 04:34 AM

Recently added a movie and it shows up in the Library.  The metadata is not identifying properly even after forcing refresh.  If I identify it all of the metadata and images get downloaded.  Prior to version 4 it would identify as soon as it was added to the library.

 

Can you please go over a specific example of a  movie? What movie, what exact folder structure? Thanks!



#6 Luke OFFLINE  

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Posted 20 January 2019 - 04:34 AM

I am also seeing this issue


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Hi there,  Can you please go over a specific example of a  movie? What movie, what exact folder structure? Thanks!

Can you please go over a specific example of a  movie? What movie, what exact folder structure? Thanks!



#7 bretswinney OFFLINE  

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Posted 20 January 2019 - 04:38 AM

The Finest Hour

Under the movies folder root. The Finest Hour (2018).mp4


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Edited by bretswinney, 20 January 2019 - 04:38 AM.


#8 cayars OFFLINE  

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Posted 20 January 2019 - 04:50 AM

What's being described here is NORMAL right after doing the update.  The system hasn't finished ALL the things it needs to do in the background to update the current data already in the database.  That is why you're not seeing it update this info automatically.

 

However, if you pick on of those movies and manually match it then it does update because you forced it.  Just give it time as it may need to run through a couple of nightly tasks before everything gets back to normal.

 

Not saying this is happening to you but essentially your whole system is refreshing data in a short period of time.  You could be getting timeouts or throttled by meta-providers which could require Emby to run certain tasks a couple of times (normal daily schedules) before it gets all the data it needs back for you and starts acting the way it did prior to the update.  This is where PATIENCE comes in a bit as the Emby server can only do so much if it can't get the data as fast as it wants/needs.  It will keep picking up more and more with each run.  This took several runs on one of my servers to fully populate everything.



#9 xenkw0n OFFLINE  

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Posted 20 January 2019 - 11:43 AM

ROOTEMBY\\Media\Movies\First Man 2018 1080p\first.man.2018.proper.1080p.bluray.x264-drones.mkv



#10 Luke OFFLINE  

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Posted 20 January 2019 - 01:01 PM

ROOTEMBY\\Media\Movies\First Man 2018 1080p\first.man.2018.proper.1080p.bluray.x264-drones.mkv

 

@ xenkw0n Can you please attach the emby server log from when this was scanned? thanks.



#11 Luke OFFLINE  

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Posted 20 January 2019 - 03:19 PM

We will be getting an update out to resolve this. I apologize for the disruption.



#12 tillithz OFFLINE  

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Posted 20 January 2019 - 11:28 PM

I am seeing this issue as well as most artwork has been removed and a screenshot of the movie is displayed now. I have to identify manually without the year in the name of the movie. is this something that will revert back after update has finished what its doing? if so it seems silly it would remove artwork already matched. can I trigger the system to put back the artwork it found previously instead of screen shots?



#13 Luke OFFLINE  

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Posted 21 January 2019 - 01:08 AM

There is an issue of parsing the movie name and year from the file name. We'll be getting an update out to resolve this. Thanks.



#14 tillithz OFFLINE  

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Posted 21 January 2019 - 11:08 AM

any way of getting the metadata from plex?



#15 Luke OFFLINE  

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Posted 21 January 2019 - 02:53 PM

Emby Server 4.0.1 is currently rolling out to address this issue. Thanks guys.



#16 xenkw0n OFFLINE  

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Posted 22 January 2019 - 09:13 PM

Confirmed working now.  Thank you!



#17 Luke OFFLINE  

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Posted 22 January 2019 - 10:17 PM

Thanks for the feedback.

#18 xxAmigoxx OFFLINE  

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Posted 12 July 2019 - 06:20 AM

Emby Server 4.0.1 is currently rolling out to address this issue. Thanks guys.

 

I am seeing this for TV series too. Emby cant automatically identify many tv series
folder naming =>  "Marvels.The.Punisher.S02.720p.WEB.X264-Scene"
But Emby can't auto identify the show. I have to manually do it. 

Version 4.1.1.0



#19 Luke OFFLINE  

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Posted 12 July 2019 - 12:38 PM

I am seeing this for TV series too. Emby cant automatically identify many tv series
folder naming =>  "Marvels.The.Punisher.S02.720p.WEB.X264-Scene"
But Emby can't auto identify the show. I have to manually do it. 

Version 4.1.1.0

 

What is the full folder structure? do you have a series folder for the punisher above that?



#20 Happy2Play OFFLINE  

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Posted 12 July 2019 - 03:45 PM

I am seeing this for TV series too. Emby cant automatically identify many tv series
folder naming =>  "Marvels.The.Punisher.S02.720p.WEB.X264-Scene"
But Emby can't auto identify the show. I have to manually do it. 

Version 4.1.1.0

 

That would be a season folder not a series folder.  Anything outside the supported naming scheme/structure is bound to fail and require manual intervention.

 

https://github.com/M.../wiki/TV-naming







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