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issues with real time monitoring on Xpenology system


harshakavuri

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harshakavuri

Hi,

 

I am having issues with real time monitoring on latest stable Emby server(4.0.0.2) on Xpenology loader 1.04b DS918+.

 

I uploaded a movie and waited for more than half hour for it to pickup. If I run a manual scan of the library the movie gets picked up.

 

The movie file was uploaded at around 3.39 - 3.42 pm and the log time was 4.19 pm.

 

Any help on this please.

Embyserverlog.txt

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Hi there, are your media files on the Synology?

 

Did you check your settings for each library to ensure the realtime monitor is enabled?

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harshakavuri

Yes the media files are on the same NAS and real-time monitoring is enabled on all the libraries.

 

 

Sent from my iPhone using Tapatalk

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Can you enable debug logging under Logs in the server dashboard, restart the server, repeat the test, and then attach a new log file? Thanks !

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solabc16

Hello @@harshakavuri

 

In general, we don't have any problems with the real time monitor with the current releases.

 

However, we do sometime run into the default kernel limits, especially with large libraries.

 

Can you give me some idea on the size of your library, in terms of the number of titles?

 

Also, it would be helpful if you could run the Send Logs utility and post the reference number here : https://github.com/MediaBrowser/Wiki/wiki/Synology-:-How-to-Send-us-Support-Logs

 

Best

- James

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harshakavuri

Hello @@solabc16

 

I have around 800 movies in my collection organised into 8 different libraries.

 

I have uploaded a couple of movies and then triggered the Send Logs utility from SSH with name "sendlogs_HARSHAXpen_synology_apollolake_918+_20190120T143844UTC.tgz"

 

 

Harsha

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  • 2 months later...
solabc16

Hello @@harshakavuri

 

This issue is still being looked at, just linking in the following related threads at this time...

 

https://emby.media/community/index.php?/topic/69684-emby-version-4-real-time-monitoring-is-not-working-synology-2413/

 

https://emby.media/community/index.php?/topic/71809-new-episodes-and-shows-not-automatically-found/

 

https://emby.media/community/index.php?/topic/63753-real-time-monitoring-on-synology/

 

...will follow up further, once the next stable is released.

 

Best

- James

Edited by solabc16
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  • 2 months later...

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