[Resolved] Black start Screen after last update

[ROLHION MAISON 2]

Hi

Since the last update (around 1 or 2 weeks) on two androids mobiles (SAMSUNG GALAXY A5 2016 + ANDROID BOX) a lot of time i have a black start screen and nothing. If I closed the EMBY application same thing. I need to restart the mobile phone to found a right EMBY interface. And after 2 or 3 access same thing. Except on ANDROID BOX always black start screen.

 

Note: on my SAMSUN TAB S2 no problem.

 

I try to reinstall the application: same problem.

 

Do you have an idea ?

 

Thanks in advance.

Edited December 29, 2018 by ROLHION MAISON

[Luke 38342]

Hi, what version of android does this run?

[ROLHION MAISON 2]

Android 7.0 on SAMSUNG phone with the problem

Same Android 7.0 on SAMSUNG Tab S2 with no problem

[ROLHION MAISON 2]

Just for information: EMBY Synology server used , vers: 3.5.3.0

 

EMBY client: vers: 3.0.26

Edited December 29, 2018 by ROLHION MAISON

[Luke 38342]

Can you please try this version:

https://www.dropbox.com/s/9am2hgfcj403j8d/MediaBrowser.Mobile-googlearmv7-release.apk?dl=0

 

And then attach a log from the app? Instructions can be found here:

https://emby.media/community/index.php?/topic/15638-how-to-report-an-android-problem/

 

Thanks.

[ROLHION MAISON 2]

Sorry I empty the cache/DATA application, and everything its OK on SAMSUNG Phone

 

But on my ANDROID BOX (BEELINK GT1, Android vers 6.0.1) the problem its again present after empty the cache/DATA application or reinstal.

[Luke 38342]

Ok, please try the instructions above. Thanks.

[ROLHION MAISON 2]

I install your version, black screen on my ANDROID BOX.

See the log file

85ae31cd-db74-4232-8fda-504470b7df4e.log

[Luke 38342]

Can you please try this version:

https://www.dropbox.com/s/9am2hgfcj403j8d/MediaBrowser.Mobile-googlearmv7-release.apk?dl=0

 

Thanks.

[ROLHION MAISON 2]

Thanks a lot for your work. Problem resolved

[Luke 38342]

Thanks for the feedback ! We'll get this released to the play store very soon.