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external access fails, Android Mobile only

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#1 lifespeed OFFLINE  

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Posted 23 December 2018 - 03:53 PM

I have external access to Emby Server from PC browser and Android browser, but the Android Mobile app recently fails to connect using HTTP on port 8096 using my static-ized domain name myserver.com.  This used to work fine.  I haven't changed anything other than updating the Emby Android Mobile app.



#2 Luke OFFLINE  

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Posted 23 December 2018 - 04:44 PM

What if you try by ip address?



#3 lifespeed OFFLINE  

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Posted 23 December 2018 - 05:53 PM

The Android mobile app works with the IP address, so it appears to be a DNS lookup problem with the app.

#4 Luke OFFLINE  

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Posted 23 December 2018 - 06:39 PM

Well the app doesn't handle that in it's own. We get that for free from the device. I'm not really sure the app can do anything about it.

#5 lifespeed OFFLINE  

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Posted 23 December 2018 - 07:46 PM

Both Chrome and Firefox browsers on the same phone resolve the domain without issue.

#6 lifespeed OFFLINE  

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Posted 23 December 2018 - 08:22 PM

Uninstalled and reinstalled, now it works. This was the case for both a Pixel 2 XL and a Samsung Note 9, but not the Pixel 3. My guess is something went wrong during the last update.

#7 Luke OFFLINE  

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Posted 23 December 2018 - 09:35 PM

Thanks for the feedback.

#8 piperfect OFFLINE  

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Posted 25 December 2018 - 10:21 PM

Thanks, after trying everything I could think of to get it to work I came here and found this. An uninstall/reinstall of the Android app worked for me too.

#9 Luke OFFLINE  

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Posted 25 December 2018 - 11:42 PM

Thanks for the feedback. 







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