Plugin Catalog Will Not Load

[Brushfyre 1]

Minor issue.

 

The plugins catalog will not load and unable to install plugins.   It just spins indefinitely.

 

Logs uploaded: sendlogs_brushfyre_synology_rtd1296_ds118_20181112T151954UTC.tgz

 

Thanks!

[Luke 40079]

@@solabc16 what do you think?

[solabc16 379]

Hello @@garvinw73

 

Just to confirm, this was due to a problem with your network hardware and the issue is now resolved?

 

Best

- James

[Brushfyre 1]

Resolved.

 

This was actually due to a network hardware issue and was not related to Emby functionality.

[solabc16 379]

Thanks @@garvinw73.

[hermann_x5 0]

Hi,

 

sorry to bring this up. But I have the same problem and would be interested what the "network hardware problem" was ?

 

thanks, hermann

[hermann_x5 0]

Btw. I also get the following error: "Check for plugin updates fehlgeschlagen"

 

 

The operation has timed out.
at Emby.Server.Implementations.HttpClientManager.HttpClientManager+<SendAsyncInternal>d__18.MoveNext () [0x006b6] in <8252e50122f84f82af882c36d707f6ce>:0 
--- End of stack trace from previous location where exception was thrown ---
at Emby.Server.Implementations.HttpClientManager.HttpClientManager+<SendAsync>d__15.MoveNext () [0x001f4] in <8252e50122f84f82af882c36d707f6ce>:0 
--- End of stack trace from previous location where exception was thrown ---
at Emby.Server.Implementations.Updates.InstallationManager+<GetAvailablePackagesWithoutRegistrationInfo>d__48.MoveNext () [0x000c0] in <8252e50122f84f82af882c36d707f6ce>:0 
--- End of stack trace from previous location where exception was thrown ---
at Emby.Server.Implementations.Updates.InstallationManager+<GetAvailablePluginUpdates>d__57.MoveNext () [0x000a5] in <8252e50122f84f82af882c36d707f6ce>:0 
--- End of stack trace from previous location where exception was thrown ---
at Emby.Server.Implementations.ScheduledTasks.PluginUpdateTask+<Execute>d__7.MoveNext () [0x000a1] in <8252e50122f84f82af882c36d707f6ce>:0 
--- End of stack trace from previous location where exception was thrown ---
at Emby.Server.Implementations.ScheduledTasks.ScheduledTaskWorker+<ExecuteInternal>d__68.MoveNext () [0x00156] in <8252e50122f84f82af882c36d707f6ce>:0

[Luke 40079]

Hi there, can you please attach the complete emby server log? thanks.

[hermann_x5 0]

Hi Luke,

 

thanks for having a look. Attached the logs. Btw. I have a second, Windows based server which does not show this problem...

 

best, Hermann

logs.7z

[Luke 40079]

Are you behind a vpn? do you have synology quick connect enabled?

[hermann_x5 0]

I am not behind a VPN. QuickConnect is enabled. But to add info: I had EMby already installed on the DS218 in September. And at this time did not experience this problem...

[hermann_x5 0]

Ok, it seems that a restart of the DS218 fixed this problem. Really sorry for this, but I could not imagine this to be the solution (I restarted Emby Server a few times)..

[hermann_x5 0]

I like to add something that occurs to me could have been the cause for the problem. I have also plex running on this NAS (as both have some advantages and disadvantages and I am still not sure which way to finally go) and Plex had troubles with Metadata. I read in a forum that maybe this had something todo with IP v6. So. I deactivated IP v6 in DSM yesterday - which did not help. But  today, after restarting the diskstation, Plex worked fine and Emby also did not suffer from this problem anymore. So, most likely, it's a long shot, but maybe these kinds of problems have something todo with IPv6...

[Schaekel 0]

This seems to occure after a software update (DSM). I also had to restart my NAS in order to have connections (plugin-checks, scrapping and so on) via emby.

[Luke 40079]

Thanks for the feedback.