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Transcode change fail, Theater with win10 server

Theater transcode

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#1 Jennice OFFLINE  


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Posted 02 October 2018 - 05:01 AM

Hi all,


I don't know if it's related to the server or the Win10 Theater (client), but when streaming in-house I typically start with direct (no transcode).

I can change to a transcoded rate. a slight delay, then the stream resumes using the new (reduced) bitrate.

The second time I change bitrate on the same show, it seems to hang (not resuming). The colored waiting circle keeps spinning.


Sometimes I can click the back arrow (up, left) to go back, and then click play again.


Sometimes, it really hangs, and I need to re-start the Theater client (waiting circle keeps spinning).


Transcoding is not HW accelerated on the server.


any ideas why this happens, and how to solve?



#2 Luke OFFLINE  


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Posted 02 October 2018 - 10:02 AM

Hi there, can we look at an example? Please attach the information requested in how to report a media playback issue. thanks !

Also tagged with one or more of these keywords: Theater, transcode

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