zengzhiping 0 Posted September 24, 2018 Share Posted September 24, 2018 (edited) I'm having a problem with login on an Apple TV 4K. I have 2 user accounts, one is a master account and one is an account for my AppleTV. Both accounts can not login "Oops.Something went wrong.. error signing in" emby server @@windows 10:Version 3.5.3.0 Apple TV 4K:tvOS12.0 PS: I'm just become a Emby Premiere Number can i refund lol embyserver.txt.rtf Edited September 24, 2018 by zengzhiping Link to comment Share on other sites More sharing options...
corey 312 Posted September 24, 2018 Share Posted September 24, 2018 Hey @@zengzhiping -- I'm sorry to hear you're having problems logging in. Does this problem only exist on Apple TV or does it persist on other devices like iOS or web applications? Do the user names happen to have any special characters in them? @@Luke -- Any thoughts on the server logs posted? Link to comment Share on other sites More sharing options...
Luke 35295 Posted September 24, 2018 Share Posted September 24, 2018 Was there an ffmpeg log? Can you attach that too? Thanks. Link to comment Share on other sites More sharing options...
ebr 14447 Posted September 24, 2018 Share Posted September 24, 2018 Was there an ffmpeg log? Can you attach that too? Thanks. He's having trouble logging in. zeng - can you log in from a web browser or your phone using these same users? Are you positive you are inputting the password correctly? Link to comment Share on other sites More sharing options...
Luke 35295 Posted September 24, 2018 Share Posted September 24, 2018 Ok sorry my mistake. Looking at his log, yes I do see a problem. Did you by any chance go back and forth between beta and stable releases? If so then you can't do that, you'll need to go back to the beta and stay on it until the next release. When the stable release catches up to the current beta, then you can switch over to the stable channel. Thanks. 2018-09-24 08:28:24.798 Info SessionManager: Creating new access token for user bbc71393-d6c8-49eb-9958-10c6c7fab775 2018-09-24 08:28:24.800 Error HttpServer: Error processing request *** Error Report *** Version: 3.5.3.0 Command line: C:\emby-server\system\EmbyServer.dll Operating system: Microsoft Windows NT 6.2.9200.0 64-Bit OS: True 64-Bit Process: True User Interactive: True Processor count: 8 Program data path: C:\emby-server\programdata Application directory: C:\emby-server\system Constraint: NOT NULL constraint failed: Tokens.DeviceName SQLitePCL.pretty.SQLiteException: Exception of type 'SQLitePCL.pretty.SQLiteException' was thrown. at SQLitePCL.pretty.SQLiteException.CheckOk(sqlite3 db, Int32 rc) at SQLitePCL.pretty.StatementImpl.MoveNext() at Emby.Server.Implementations.Security.AuthenticationRepository.<>c__DisplayClass5_0.<Create>b__0(IDatabaseConnection db) at SQLitePCL.pretty.DatabaseConnection.<>c__DisplayClass20_0.<RunInTransaction>b__0(IDatabaseConnection db) at SQLitePCL.pretty.DatabaseConnection.RunInTransaction[T]( Link to comment Share on other sites More sharing options...
zengzhiping 0 Posted September 24, 2018 Author Share Posted September 24, 2018 He's having trouble logging in. zeng - can you log in from a web browser or your phone using these same users? Are you positive you are inputting the password correctly? iOS and web applications login emby server just fine Link to comment Share on other sites More sharing options...
ebr 14447 Posted September 24, 2018 Share Posted September 24, 2018 iOS and web applications login emby server just fine See Luke's post above. Did you install the beta and then go back to the stable release? Link to comment Share on other sites More sharing options...
zengzhiping 0 Posted September 24, 2018 Author Share Posted September 24, 2018 See Luke's post above. Did you install the beta and then go back to the stable release? I'm no sure .emby server automatically upgrade to the latest version。which stable release can support tvOS12.0? Link to comment Share on other sites More sharing options...
Luke 35295 Posted September 24, 2018 Share Posted September 24, 2018 At this point if you've gone back and forth between beta and stable then you may need to start with a fresh install of the server. thanks. Link to comment Share on other sites More sharing options...
Solution guesmsi 1 Posted October 6, 2018 Solution Share Posted October 6, 2018 I'm also having a problem with login on an Apple TV 4K. Accounts can not login "Oops.Something went wrong.. error signing in" emby server @debian 9:Version 3.5.3.0 Apple TV 4K : tvOS12.0 - can not login, now working fine Apple TV 4 : tvOS12.0 - working fine iOS App - working fine The problem was in the name of Apple TV device, after changing device name it works 1 Link to comment Share on other sites More sharing options...
Luke 35295 Posted October 7, 2018 Share Posted October 7, 2018 Thanks for the feedback. We have a fix for that in the apple tv beta and will hopefully be releasing it soon. Link to comment Share on other sites More sharing options...
zengzhiping 0 Posted October 7, 2018 Author Share Posted October 7, 2018 I'm also having a problem with login on an Apple TV 4K. Accounts can not login "Oops.Something went wrong.. error signing in" emby server @debian 9:Version 3.5.3.0 Apple TV 4K : tvOS12.0 - can not login, now working fine Apple TV 4 : tvOS12.0 - working fine iOS App - working fine The problem was in the name of Apple TV device, after changing device name it works Thank you very much Link to comment Share on other sites More sharing options...
corey 312 Posted October 7, 2018 Share Posted October 7, 2018 @@zengzhiping / @@guesmsi — What we’re your device names when you were having the problem? Link to comment Share on other sites More sharing options...
zengzhiping 0 Posted October 7, 2018 Author Share Posted October 7, 2018 @@zengzhiping / @@guesmsi — What we’re your device names when you were having the problem? Apple TV 4K device name use Chinese it not works Link to comment Share on other sites More sharing options...
Luke 35295 Posted October 7, 2018 Share Posted October 7, 2018 Thanks, we are looking into it. Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now