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Chromecast not playing certain files


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Posted

Currently running 3.6.0.39 although wife informs me this was happening on 3.6.0.2.

 

Problem exists when casting certain recorded .ts files to chromecast. The problem files just show the splashscreen for the program but then lock up. Other similar .ts files work perfectly.

 

The only consistency I can find is those with MP2 codec work and those with AC3 do not.

 

I have included logfile and transcode for two programs - Doc Martin works, Home and Away does not.

 

I have a chromecast and a Sony TV with inbuilt chromecast, different mobile phones, different wireless networks, Tried with harware transcoding on and off. All results consistent

 

embyserver.txt

ffmpeg-remux-bf3a4b97-baa0-4970-b85e-a99d23ac4b3d.txt

ffmpeg-remux-e84f1d65-8eab-421e-851a-92881e39f861.txt

Posted

Hi, try dropping the playback bitrate to force a full transcode. See if that helps. Thanks.

Posted

I'm assuming you mean the Playback/Streaming setting. This has always been null, I tried various settings down to 0.25 with the same result.

 

Have been recording this show for my wife for some years now, apparently it stopped working so she just watched on her phone, so I can't tell you exactly when things changed.

Posted

I mean the Chromecast quality setting.

Posted

Tried that various settings down to 480p -1 Mbps no change.

Posted

Can you supply a log from that attempt? thanks.

  • 3 weeks later...
Posted

I would suggest dropping the chromecast quality setting to force a full transcode.

Posted

Can you give me some hints at what i'm looking for in the log - how do i know it's a full or partial transcode.

Posted

Can you try turning off qsv?

Posted

It doesn't appear that way. it's still requesting a much higher bitrate. Are you sure you configured the chromecast quality setting?

Posted (edited)

Yes 144p is the lowest on my mobile. Anything else I should try?

Edited by lynchmob
Posted

Where did you set the setting?

Posted

in the mobile emby app play the video then select  settings/Quality

Posted

Can you please be more specific? What setting exactly?

Posted

See screenshot.   Is there other places I should be looking? 

post-3848-0-61432700-1538548219_thumb.png

Posted

That is the video player, and that is only for local playback on the android device. I mean going into app settings.

Posted

Were you able to locate it?

Posted

No, as far as I know the Chromecast automatically connects at the highest possible rate on the HDMI port of the device. Please send me instructions if you know how to change this.

 

What I have done is change the Home and Away clip to MP2 audio stream and this works, as I suspected from my initial report.

 

I have also set up another test server and found an old copy of 3.4.1.14 and this also has the problem, so something has changed maybe with a release of Chromecast.

 

Nothing has changed in my current network and while I don't use Chromecast, I can remember the wife watching stuff ok around the July early August time-frame.

 

I have taken excerpts of the files and put them here https://jmp.sh/ySi3HEV if this helps.

Posted

I'm referring to the Emby in-app quality setting for casting to Chromecast.

Posted

Finally found this setting! Works ok at anything up to 1080p 6mbps.

Posted

Thanks for the feedback. I think the defaults were just too aggressive for your setup.

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