condor213 0 Posted September 3, 2018 Author Share Posted September 3, 2018 You have no Media Info so Emby has not probed the media or ffmpeg is failing on your system. Can you Refresh the metadata and post the server log. Should have media info similar to this I have installed ffmpeg as this tutorial describes: https://www.wikihow.com/Install-FFmpeg-on-Windows I then restarted my computer and scanned all libraries. Nothing has changed. Is there anything else I need to do to set up ffmpeg? Here is the log file: https://drive.google.com/open?id=1knwSN3X1D4BtNLzR4VLPXP4OtpG8oOaT Link to comment Share on other sites More sharing options...
Happy2Play 8351 Posted September 3, 2018 Share Posted September 3, 2018 You don't need to install ffmpeg as it is a part of Emby's installation. But it is failing on your system. Luke will have comment on the error though. System.FormatException: Input string was not in a correct format. Link to comment Share on other sites More sharing options...
Luke 37218 Posted September 4, 2018 Share Posted September 4, 2018 What is your windows locate setting configured to? Link to comment Share on other sites More sharing options...
condor213 0 Posted September 4, 2018 Author Share Posted September 4, 2018 What is your windows locate setting configured to? I have had a bit of trouble with setting this, as the the windows 10 settings app "Region and language" page doesn't work. Someone describes the issue here. Installed keyboard languages are nb (Norwegian Bokmål) and en-US. nb is enabled. Installed display languages are en-US and nb-NO. en-US is enabled. Link to comment Share on other sites More sharing options...
Solution Luke 37218 Posted September 4, 2018 Solution Share Posted September 4, 2018 Ok well the error in the log is language related and resolved for the next release. It will be up on the beta channel in the next day or so. Thanks. 1 Link to comment Share on other sites More sharing options...
condor213 0 Posted September 4, 2018 Author Share Posted September 4, 2018 Ok well the error in the log is language related and resolved for the next release. It will be up on the beta channel in the next day or so. Thanks. I will try the beta channel then. Thanks for the help! Link to comment Share on other sites More sharing options...
scubajwd 0 Posted September 5, 2018 Share Posted September 5, 2018 I can't get subtitles to work either on my Emby Server install on Win 10; Plex is showing subtitles for the same movies perfectly; have tried everything I know in Emby to get them to display both on a Roku Ultra and on an ATV; for now I'm using Emby to record and Plex to playback.. Link to comment Share on other sites More sharing options...
Luke 37218 Posted September 6, 2018 Share Posted September 6, 2018 Can you try the beta server as requested? Thanks. Link to comment Share on other sites More sharing options...
scubajwd 0 Posted September 6, 2018 Share Posted September 6, 2018 Will do..is the beta server readily accessible ? Do I need to be part of a beta tester group to have access? Link to comment Share on other sites More sharing options...
Luke 37218 Posted September 6, 2018 Share Posted September 6, 2018 It's on the download page of our website. Thanks. Link to comment Share on other sites More sharing options...
scubajwd 0 Posted September 6, 2018 Share Posted September 6, 2018 Sorry..no subtitles..must be my user error or ignorance otherwise lots of people would be screaming about this..in the Emby of a year or so ago I had the opportunity to select a subtitle from a menu..now that option seems gone..evidently I don't understand how the newer Emby links subtitles to broadcast TV or to movies that one records on networks like AMC or TCM.. I'm just baffled as PLex seems to have the subtitles down cold from Emby recordings.. Link to comment Share on other sites More sharing options...
Luke 37218 Posted September 6, 2018 Share Posted September 6, 2018 Did you try the beta server? You'll need to run a library scan. Thanks. Link to comment Share on other sites More sharing options...
scubajwd 0 Posted September 6, 2018 Share Posted September 6, 2018 I'm running the beta server and I did re-scans..no subtitles so far but after a convert op is finished I'll do a server restart..tried video files on both Roku and ATV4 w/o success..I'm baffled on this.. Link to comment Share on other sites More sharing options...
Happy2Play 8351 Posted September 6, 2018 Share Posted September 6, 2018 @@scubajwd Can you post a server log also. Link to comment Share on other sites More sharing options...
scubajwd 0 Posted September 7, 2018 Share Posted September 7, 2018 My recent server log..about 60K bytes Log.txt Link to comment Share on other sites More sharing options...
scubajwd 0 Posted September 7, 2018 Share Posted September 7, 2018 Sorry ..make that 600K Bytes..hope its not too big Link to comment Share on other sites More sharing options...
Luke 37218 Posted September 7, 2018 Share Posted September 7, 2018 What did you try to play here? Link to comment Share on other sites More sharing options...
scubajwd 0 Posted September 7, 2018 Share Posted September 7, 2018 Looks like this log is for the hrs from midnight to 4:18 am this morning; at 4 am I was watching some live tv broadcast on my Macbook pro; do you want me to set up an experiment watching a TCM movie that I watch at a certain time? The source of TCM is SD Premium TV which is an IPTV source; the local channels are from Cox Cable also recorded by Emby; both sources are being recorded by Emby only.. no SD Channels or Plex recordings going on; I want to have a single recording engine and I hope it can be Emby..I've yet to see any subtitle when viewed by an Emby client: Win 10 MAC ATV4 or ROKU Link to comment Share on other sites More sharing options...
scubajwd 0 Posted September 7, 2018 Share Posted September 7, 2018 Here is a log associated with me playing a TCM movie at 9:10 am PST today..this is the encoding log Log--Transcode.txt Link to comment Share on other sites More sharing options...
Luke 37218 Posted September 8, 2018 Share Posted September 8, 2018 Did you run a library scan after installing the beta server? Link to comment Share on other sites More sharing options...
scubajwd 0 Posted September 8, 2018 Share Posted September 8, 2018 Yes..I did..Isn't anyone else complaining about subtitles? If not, then, it has to be my server setup Link to comment Share on other sites More sharing options...
Luke 37218 Posted September 8, 2018 Share Posted September 8, 2018 Ok i see what happened here is you jumped into @@condor213's topic and this whole time I've been responding to you based on his issue reports. This is why we always advise on starting your own topic. But since we are already here, for the transcode log you posted above, what kind of subtitles were supposed to be playing? Link to comment Share on other sites More sharing options...
condor213 0 Posted September 9, 2018 Author Share Posted September 9, 2018 Lol, I understand how him suddenly jumping into this thread could confuse things I marked the thread as answered to try and clarify. Sorry for the confusion. Link to comment Share on other sites More sharing options...
scubajwd 0 Posted September 9, 2018 Share Posted September 9, 2018 Apologies..I assumed that my not getting subtitles might be relevant to this thread..should have started my own thread.. Link to comment Share on other sites More sharing options...
Luke 37218 Posted September 9, 2018 Share Posted September 9, 2018 for the transcode log you posted above, what kind of subtitles were supposed to be playing? Link to comment Share on other sites More sharing options...
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