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Trakt not marking as watched when auto-playing next episode

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#1 exterrestris OFFLINE  

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Posted 28 July 2018 - 04:43 AM

I'm having an issue with how the Trakt plugin scrobbles playback. I'm watching shows through the Emby for Roku app, and episodes aren't getting marked as watched when it automatically moves on to the next episode after the previous one finishes.

 

Checking the emby logs shows that at the start of each episode a scrobble start is sent to the Trakt API, but a scrobble stop doesn't get sent when the next episode starts to play, so the episode never gets marked as watched in Trakt. If I manually stop playback before the next episode starts, then a scrobble stop does get sent and the episode is marked as watched.

 

I don't know if any other app is affected, but since the Trakt handling is being dealt with by the server I don't see why the app would make a difference.

 

I'm using Emby Server 3.5.1.0, with Trakt plugin 3.2.1.0



#2 Luke OFFLINE  

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Posted 28 July 2018 - 11:32 AM

Does the server dashboard contain the playback activity? Does it say playback started and stopped on Roku?

#3 exterrestris OFFLINE  

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Posted 28 July 2018 - 11:44 AM

Just checked the activity, and whilst it shows playback started events for each episode, playback stopped events only show where I've explicitly stopped playback - when the next episode autoplays, consecutive started events are listed.



#4 Luke OFFLINE  

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Posted 28 July 2018 - 12:15 PM

Ok so this is an issue in the Roku app. I will create a ticket for this on our internal issue tracker. Thanks !



#5 ebr OFFLINE  

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Posted 29 July 2018 - 02:15 PM

Can I please see a server log from when this occurred?

 

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#6 exterrestris OFFLINE  

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Posted 30 July 2018 - 05:37 AM

Log attached. Started playing Marvels Agents of S.H.I.E.L.D S02E18, then automatically advanced to S02E19, and then advanced to S02E20 at which point I manually stopped playback. Scrobble starts sent at beginning of each episode, but stop only sent after manual stop.

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