Orsay Emby app crashing

[Tuffnutz 3]

Which app are you referring to?  The official app from the Samsung store, or the one from IP?  This thread has gone into 2 different directions.  Thanks

 

Sorry the one from Samsung's app store i did a few more little tests last night and it mostly crashed with audio DTS and Atmos files like 1080 AC3 mkv movies etc play no worries some of the time sometimes still happen but add a web-dl at 1080p with atmos 5.1 almost always makes it crash

[Luke 40068]

Is that a 2015 TV?

[Tuffnutz 3]

Is that a 2015 TV?

 

Can't check right now but I do believe it is or 2014 if it isnt 2015

[FrostByte 5257]

It's a 2014, so your TV would be Orsay and if loading the official app from the Samsung store then you should be running version 121 which is the latest for your TV.  Oh, and you probably changed your region since you have an Asian model

 

https://developer.samsung.com/tv/develop/specifications/tv-model-groups

[Tuffnutz 3]

It's a 2014, so your TV would be Orsay and if loading the official app from the Samsung store then you should be running version 121 which is the latest for your TV.  Oh, and you probably changed your region since you have an Asian model

 

https://developer.samsung.com/tv/develop/specifications/tv-model-groups

 

That is correct now help me fix it   

[FrostByte 5257]

That may not be possible any more

[Tuffnutz 3]

That may not be possible any more

 

So basically I cant use emby on my tv?     

[Luke 40068]

Where is it crashing?

[Tuffnutz 3]

Where is it crashing?

 

as soon as i start a moview oe episode pretty much as soon as playback starts 

[Tuffnutz 3]

Not much support use can offer?

[FrostByte 5257]

So if you let all images load first then does it work with Atmos?

 

Do you have the logs and samples Luke asked for when you originally reported the problem? 

https://emby.media/community/index.php?/topic/48205-emby-for-samsung-smart-tv-2014-now-in-app-store/page-6&do=findComment&comment=477834

 

I'll try it again on my 2014, but with Samsung not supporting Orsay devices any more we may be out of luck

Edited October 23, 2018 by FrostByte