Yvese 2 Posted July 18, 2018 Share Posted July 18, 2018 I'm getting this error in the log: Error performing update. Access to the path 'C:\Users\extas\AppData\Roaming\Emby-Server\system' is denied. Tried restarting server as well as my PC. Link to comment Share on other sites More sharing options...
Happy2Play 8356 Posted July 18, 2018 Share Posted July 18, 2018 Just mean windows is not releasing the system folder in a timely manner. Since you have restarted, I would allow Emby to download the update and shutdown Emby and restart your machine. You could watch the task in task manager and wait for it to die off and start Emby also. Link to comment Share on other sites More sharing options...
Yvese 2 Posted July 18, 2018 Author Share Posted July 18, 2018 (edited) Tried that but it's still not updating. This is what it says on my dashboard: Pending Installations The following components have been installed or updated: MBServer (3.5.0.0) Please restart the server to finish applying updates. Whenever I start it up I always see the 'update' button for a split second then the above appears. Pretty much just loops whenever I restart or shut it down and start manually after waiting for a minute. Edited July 18, 2018 by Yvese Link to comment Share on other sites More sharing options...
Happy2Play 8356 Posted July 18, 2018 Share Posted July 18, 2018 I would ensure Emby is not running via task manager and go to the Download page and re-run the setup.exe. No configurations will be lost. Link to comment Share on other sites More sharing options...
CBers 6789 Posted July 18, 2018 Share Posted July 18, 2018 (edited) Disable startup of Emby on boot, shut down Emby, reboot PC and making sure that Emby isn't running, install via the setup.exe from the website. If all updated, re-enable the startup of Emby on boot. . Edited July 18, 2018 by CBers Link to comment Share on other sites More sharing options...
Yvese 2 Posted July 18, 2018 Author Share Posted July 18, 2018 Ok reinstalling it fixed it. I have a new problem now though... videos keep skipping between 10-30 seconds every 2-3 seconds. Any way to rollback? Link to comment Share on other sites More sharing options...
Happy2Play 8356 Posted July 19, 2018 Share Posted July 19, 2018 Has a Library scan finished? There were database updates so downgrading could create other issues, Link to comment Share on other sites More sharing options...
Yvese 2 Posted July 19, 2018 Author Share Posted July 19, 2018 Yea there's no scanning. Even did it manually to make sure. All my videos are skipping. Already restarted Emby as well as my TV. Link to comment Share on other sites More sharing options...
Luke 37248 Posted July 19, 2018 Share Posted July 19, 2018 Hi, are you saying you reinstalled from scratch, or that you just installed the latest over the top? Hopefully you just installed the latest. Thanks. Link to comment Share on other sites More sharing options...
Yvese 2 Posted July 19, 2018 Author Share Posted July 19, 2018 I installed over the top with the latest from the website. Link to comment Share on other sites More sharing options...
Luke 37248 Posted July 19, 2018 Share Posted July 19, 2018 What Emby app are you seeing the skipping with? Link to comment Share on other sites More sharing options...
Yvese 2 Posted July 19, 2018 Author Share Posted July 19, 2018 On my KS8000. Link to comment Share on other sites More sharing options...
Luke 37248 Posted July 19, 2018 Share Posted July 19, 2018 Can you attach the emby server log? thanks. Link to comment Share on other sites More sharing options...
Yvese 2 Posted July 19, 2018 Author Share Posted July 19, 2018 Can you attach the emby server log? thanks. PM'd you the logs. Link to comment Share on other sites More sharing options...
Luke 37248 Posted July 19, 2018 Share Posted July 19, 2018 To be honest, it is direct playing the file and the server isn't really doing very much. Are you sure it's not just some temporary network slowness? can you try another file, perhaps something lower bitrate? Link to comment Share on other sites More sharing options...
Yvese 2 Posted July 19, 2018 Author Share Posted July 19, 2018 (edited) To be honest, it is direct playing the file and the server isn't really doing very much. Are you sure it's not just some temporary network slowness? can you try another file, perhaps something lower bitrate? I have Fios gigabit so there's no way it's the network. TV is wired not wifi. This issue started soon as I updated to 3.5. Does the log not show the skipping? I mean all it takes is playing the first 10 seconds of any file and in those 10 seconds it could be anywhere between 30 seconds to 2 minutes into the movie. Edited July 19, 2018 by Yvese Link to comment Share on other sites More sharing options...
Yvese 2 Posted July 19, 2018 Author Share Posted July 19, 2018 Just tried my living room TV ( 65KS8000 ) and same thing. Link to comment Share on other sites More sharing options...
Yvese 2 Posted July 19, 2018 Author Share Posted July 19, 2018 I'm looking through the log I sent and some of the 'Times' go as high as 120ms. Are those the skips? Example - Time: 2ms Time: 30msTime: 54ms Time: 4ms Time: 5msTime: 66ms Time: 64 Time: 88msTime: 75ms Time: 100ms I've checked other logs as well and I've seen some as high as 4195. Link to comment Share on other sites More sharing options...
Guest asrequested Posted July 19, 2018 Share Posted July 19, 2018 (edited) That sounds like a network issue, possibly the switch. Not your internet. I would expect your latency to be more consistent. Check your network connection to the server. Edited July 19, 2018 by Doofus Link to comment Share on other sites More sharing options...
Yvese 2 Posted July 19, 2018 Author Share Posted July 19, 2018 My connection seems fine. Ping is 5ms on speedtest on my TV using its browser. Speed is normal. I can stream Netflix, Amazon and Youtube just fine in 4K HDR. I did not have this issue with Emby before updating. I also tested my PS4 speeds and those are normal as well ( it's always varied between 200-600 down every time I hit test ). Both are connected to a gigabit switch. Link to comment Share on other sites More sharing options...
Luke 37248 Posted July 19, 2018 Share Posted July 19, 2018 Right but netflix, amazon and youtube are not streaming from your home server. Can you try a lower bitrate video? Link to comment Share on other sites More sharing options...
Yvese 2 Posted July 19, 2018 Author Share Posted July 19, 2018 Right but netflix, amazon and youtube are not streaming from your home server. Can you try a lower bitrate video? Ok I tried some between 1500-5000 bitrate and they play fine. Anything higher seems to skip/stutter. I just don't know what's happening. Everything was fine before the update and speed tests have been normal on all my devices. Link to comment Share on other sites More sharing options...
JasonG 16 Posted July 20, 2018 Share Posted July 20, 2018 I tend to agree with the above recommendations about a possible hardware limitation or issue. Speed tests don’t come into play here, this is local traffic that has nothing to do with your connection outside of your home. Have you checked your storage to ensure you don’t have a disk or two that’s experiencing issues? Sent from my iPhone using Tapatalk Link to comment Share on other sites More sharing options...
Guest asrequested Posted July 20, 2018 Share Posted July 20, 2018 Ok I tried some between 1500-5000 bitrate and they play fine. Anything higher seems to skip/stutter. I just don't know what's happening. Everything was fine before the update and speed tests have been normal on all my devices. So it sounds like the server bandwidth is compromised. It might just be as simple as the server NIC got slightly tweaked after you rebooted the machine to update the server. Try rebooting, again. Or reinstall the NIC driver, etc. Link to comment Share on other sites More sharing options...
Yvese 2 Posted July 20, 2018 Author Share Posted July 20, 2018 So I tried playing some files on my phone over wifi that had issues on my other devices and they played fine. This leads me to believe my gigabit switch coincidentally broke as I updated. Will post again once it comes in. Link to comment Share on other sites More sharing options...
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