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#1 MndWrp OFFLINE  

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Posted 06 June 2018 - 11:58 PM

Hello Emby team.

 

I currently run the server on a ReadyNas 314

 

When i browse my libraries, at random points, the server will toggle off.

 

The only repro i was able to find is entering my movies library (not huge, about 350 items) and try to scroll as quickly as i can from a to z... at some point the server simply crashes.

i crashed it with this repro, using a Shield and via the web app.

 

i attached a log...

Attached Files


Edited by MndWrp, 07 June 2018 - 12:05 AM.


#2 Luke OFFLINE  

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Posted 07 June 2018 - 12:31 AM

Hi, can you try the beta install and see if that resolves it? thanks.



#3 MndWrp OFFLINE  

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Posted 07 June 2018 - 08:08 AM

Hi, can you try the beta install and see if that resolves it? thanks.

seems the same... i crashed it via my android cell app this time...

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#4 Luke OFFLINE  

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Posted 07 June 2018 - 04:32 PM

Can you try re-downloading the same beta again, and then attach the emby server log? thanks.



#5 MndWrp OFFLINE  

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Posted 07 June 2018 - 04:48 PM

Can you try re-downloading the same beta again, and then attach the emby server log? thanks.

sure, but just so i know, was the second log i sent you not the right one ?



#6 Luke OFFLINE  

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Posted 07 June 2018 - 04:49 PM

I replaced the build with a new version, so I'm curious to see a new log based on that. Thanks.



#7 MndWrp OFFLINE  

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Posted 07 June 2018 - 04:53 PM

I replaced the build with a new version, so I'm curious to see a new log based on that. Thanks.

great, i will get on that as soon as i can.



#8 MndWrp OFFLINE  

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Posted 07 June 2018 - 08:01 PM

I replaced the build with a new version, so I'm curious to see a new log based on that. Thanks.

i crashed it again with the new beta build.

i attached the last two logs for good measure.

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Edited by MndWrp, 07 June 2018 - 08:02 PM.


#9 Luke OFFLINE  

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Posted 07 June 2018 - 09:02 PM

Can you try turning off the servers dlna features? Thanks.

#10 MndWrp OFFLINE  

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Posted 07 June 2018 - 09:20 PM

Can you try turning off the servers dlna features? Thanks.

I unchecked everything in the dlna section, restarted the server (because why not) and still crashed it fairly easily.

Here's more fresh logs

Attached Files



#11 Luke OFFLINE  

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Posted 07 June 2018 - 09:39 PM

Can you also disable the automatic port mapper? Thanks.

#12 MndWrp OFFLINE  

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Posted 07 June 2018 - 09:56 PM

Can you also disable the automatic port mapper? Thanks.

disabled it, crashed it again...

more logs

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#13 Luke OFFLINE  

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Posted 07 June 2018 - 10:08 PM

Do you have any collections?

#14 MndWrp OFFLINE  

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Posted 07 June 2018 - 10:09 PM

Do you have any collections?

yes a few, maybe 20 or so



#15 Luke OFFLINE  

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Posted 07 June 2018 - 10:11 PM

Can you try deleting all of them? Thanks.

#16 MndWrp OFFLINE  

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Posted 07 June 2018 - 10:13 PM

Can you try deleting all of them? Thanks.

fully deleting them or simply disabling the "group into collections" option?



#17 Luke OFFLINE  

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Posted 07 June 2018 - 10:16 PM

Well you could start with disabling the grouping setting and see if that makes a difference. Thanks.

#18 MndWrp OFFLINE  

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Posted 07 June 2018 - 10:41 PM

disabling = the same

deleting  = the same

 

as strange as that may sound... i noticed that everything loads up in the movie section until i get to the movies beginning with P for some reason... when i get to the Ps asending or descending is when the crash happens...

i also run a win10 server and my Ps load fine on it...

 

logs

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Edited by MndWrp, 07 June 2018 - 10:43 PM.


#19 MndWrp OFFLINE  

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Posted 07 June 2018 - 10:59 PM

Well you could start with disabling the grouping setting and see if that makes a difference. Thanks.

The collections don't seem to be the culprit either... i am however very intrigued by my previous post related to the P section of my library... i basically enter the movie library, hit the P on the side and it crashes the server instantly, with maybe half my movies starting with P not displaying a poster



#20 MndWrp OFFLINE  

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Posted 07 June 2018 - 11:33 PM

well, i ignored the movie "Paul" and the server doesnt seem so crashy now. I still cannot display a few P posters but i can browse around nicely now without a crash.

What the actual problem is with "Paul" might be good to know but i have no idea....

 

yaay some progress... 






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