21 replies to this topic

[MndWrp]

Hello Emby team.

 

I currently run the server on a ReadyNas 314

 

When i browse my libraries, at random points, the server will toggle off.

 

The only repro i was able to find is entering my movies library (not huge, about 350 items) and try to scroll as quickly as i can from a to z... at some point the server simply crashes.

i crashed it with this repro, using a Shield and via the web app.

 

i attached a log...

Attached Files

•  Log (2).txt   33.17KB   2 downloads

Edited by MndWrp, 07 June 2018 - 12:05 AM.

[Luke]

Hi, can you try the beta install and see if that resolves it? thanks.

[MndWrp]

Hi, can you try the beta install and see if that resolves it? thanks.

seems the same... i crashed it via my android cell app this time...

Attached Files

•  Log (3).txt   219.05KB   5 downloads

[Luke]

Can you try re-downloading the same beta again, and then attach the emby server log? thanks.

[MndWrp]

Can you try re-downloading the same beta again, and then attach the emby server log? thanks.

sure, but just so i know, was the second log i sent you not the right one ?

[Luke]

I replaced the build with a new version, so I'm curious to see a new log based on that. Thanks.

[MndWrp]

I replaced the build with a new version, so I'm curious to see a new log based on that. Thanks.

great, i will get on that as soon as i can.

[MndWrp]

I replaced the build with a new version, so I'm curious to see a new log based on that. Thanks.

i crashed it again with the new beta build.

i attached the last two logs for good measure.

Attached Files

•  Log_a.txt   213.46KB   0 downloads
•  Log_b.txt   43.66KB   1 downloads

Edited by MndWrp, 07 June 2018 - 08:02 PM.

[Luke]

Can you try turning off the servers dlna features? Thanks.

[MndWrp]

Can you try turning off the servers dlna features? Thanks.

I unchecked everything in the dlna section, restarted the server (because why not) and still crashed it fairly easily.

Here's more fresh logs

Attached Files

•  Log_a.txt   40.47KB   1 downloads
•  Log_b.txt   137.97KB   0 downloads

[Luke]

Can you also disable the automatic port mapper? Thanks.

[MndWrp]

Can you also disable the automatic port mapper? Thanks.

disabled it, crashed it again...

more logs

Attached Files

•  Log_a.txt   54.93KB   1 downloads
•  Log_b.txt   43.17KB   0 downloads

[Luke]

Do you have any collections?

[MndWrp]

Do you have any collections?

yes a few, maybe 20 or so

[Luke]

Can you try deleting all of them? Thanks.

[MndWrp]

Can you try deleting all of them? Thanks.

fully deleting them or simply disabling the "group into collections" option?

[Luke]

Well you could start with disabling the grouping setting and see if that makes a difference. Thanks.

[MndWrp]

disabling = the same

deleting  = the same

 

as strange as that may sound... i noticed that everything loads up in the movie section until i get to the movies beginning with P for some reason... when i get to the Ps asending or descending is when the crash happens...

i also run a win10 server and my Ps load fine on it...

 

logs

Attached Files

•  Log_a.txt   34.86KB   0 downloads
•  Log_b.txt   128.63KB   0 downloads

Edited by MndWrp, 07 June 2018 - 10:43 PM.

[MndWrp]

Well you could start with disabling the grouping setting and see if that makes a difference. Thanks.

The collections don't seem to be the culprit either... i am however very intrigued by my previous post related to the P section of my library... i basically enter the movie library, hit the P on the side and it crashes the server instantly, with maybe half my movies starting with P not displaying a poster

[MndWrp]

well, i ignored the movie "Paul" and the server doesnt seem so crashy now. I still cannot display a few P posters but i can browse around nicely now without a crash.

What the actual problem is with "Paul" might be good to know but i have no idea....

 

yaay some progress...