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Server Crash


MndWrp

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MndWrp

Hello Emby team.

 

I currently run the server on a ReadyNas 314

 

When i browse my libraries, at random points, the server will toggle off.

 

The only repro i was able to find is entering my movies library (not huge, about 350 items) and try to scroll as quickly as i can from a to z... at some point the server simply crashes.

i crashed it with this repro, using a Shield and via the web app.

 

i attached a log...

Log (2).txt

Edited by MndWrp
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Hi, can you try the beta install and see if that resolves it? thanks.

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MndWrp

Hi, can you try the beta install and see if that resolves it? thanks.

seems the same... i crashed it via my android cell app this time...

Log (3).txt

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Can you try re-downloading the same beta again, and then attach the emby server log? thanks.

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MndWrp

Can you try re-downloading the same beta again, and then attach the emby server log? thanks.

sure, but just so i know, was the second log i sent you not the right one ?

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I replaced the build with a new version, so I'm curious to see a new log based on that. Thanks.

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MndWrp

I replaced the build with a new version, so I'm curious to see a new log based on that. Thanks.

great, i will get on that as soon as i can.

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MndWrp

I replaced the build with a new version, so I'm curious to see a new log based on that. Thanks.

i crashed it again with the new beta build.

i attached the last two logs for good measure.

Log_a.txt

Log_b.txt

Edited by MndWrp
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MndWrp

Can you try turning off the servers dlna features? Thanks.

I unchecked everything in the dlna section, restarted the server (because why not) and still crashed it fairly easily.

Here's more fresh logs

Log_a.txt

Log_b.txt

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MndWrp

Can you try deleting all of them? Thanks.

fully deleting them or simply disabling the "group into collections" option?

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Well you could start with disabling the grouping setting and see if that makes a difference. Thanks.

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MndWrp

disabling = the same

deleting  = the same

 

as strange as that may sound... i noticed that everything loads up in the movie section until i get to the movies beginning with P for some reason... when i get to the Ps asending or descending is when the crash happens...

i also run a win10 server and my Ps load fine on it...

 

logs

Log_a.txt

Log_b.txt

Edited by MndWrp
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MndWrp

Well you could start with disabling the grouping setting and see if that makes a difference. Thanks.

The collections don't seem to be the culprit either... i am however very intrigued by my previous post related to the P section of my library... i basically enter the movie library, hit the P on the side and it crashes the server instantly, with maybe half my movies starting with P not displaying a poster

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MndWrp

well, i ignored the movie "Paul" and the server doesnt seem so crashy now. I still cannot display a few P posters but i can browse around nicely now without a crash.

What the actual problem is with "Paul" might be good to know but i have no idea....

 

yaay some progress... 

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MndWrp

So i moved Paul to another drive and it loads fine now, no crashes yet....

Must have been a corrupted folder or something ??

 

@Luke: Thanks for the help!

 

Emby support rules!

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It could have been that yes. You may want to scan the hard drive for a possible drive failure. Thanks.

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