MndWrp 100 Posted June 7, 2018 Posted June 7, 2018 (edited) Hello Emby team. I currently run the server on a ReadyNas 314 When i browse my libraries, at random points, the server will toggle off. The only repro i was able to find is entering my movies library (not huge, about 350 items) and try to scroll as quickly as i can from a to z... at some point the server simply crashes. i crashed it with this repro, using a Shield and via the web app. i attached a log... Log (2).txt Edited June 7, 2018 by MndWrp
Luke 40068 Posted June 7, 2018 Posted June 7, 2018 Hi, can you try the beta install and see if that resolves it? thanks.
MndWrp 100 Posted June 7, 2018 Author Posted June 7, 2018 Hi, can you try the beta install and see if that resolves it? thanks. seems the same... i crashed it via my android cell app this time... Log (3).txt
Luke 40068 Posted June 7, 2018 Posted June 7, 2018 Can you try re-downloading the same beta again, and then attach the emby server log? thanks.
MndWrp 100 Posted June 7, 2018 Author Posted June 7, 2018 Can you try re-downloading the same beta again, and then attach the emby server log? thanks. sure, but just so i know, was the second log i sent you not the right one ?
Luke 40068 Posted June 7, 2018 Posted June 7, 2018 I replaced the build with a new version, so I'm curious to see a new log based on that. Thanks.
MndWrp 100 Posted June 7, 2018 Author Posted June 7, 2018 I replaced the build with a new version, so I'm curious to see a new log based on that. Thanks. great, i will get on that as soon as i can.
MndWrp 100 Posted June 8, 2018 Author Posted June 8, 2018 (edited) I replaced the build with a new version, so I'm curious to see a new log based on that. Thanks. i crashed it again with the new beta build. i attached the last two logs for good measure. Log_a.txt Log_b.txt Edited June 8, 2018 by MndWrp
Luke 40068 Posted June 8, 2018 Posted June 8, 2018 Can you try turning off the servers dlna features? Thanks.
MndWrp 100 Posted June 8, 2018 Author Posted June 8, 2018 Can you try turning off the servers dlna features? Thanks. I unchecked everything in the dlna section, restarted the server (because why not) and still crashed it fairly easily. Here's more fresh logs Log_a.txt Log_b.txt
Luke 40068 Posted June 8, 2018 Posted June 8, 2018 Can you also disable the automatic port mapper? Thanks.
MndWrp 100 Posted June 8, 2018 Author Posted June 8, 2018 Can you also disable the automatic port mapper? Thanks. disabled it, crashed it again... more logs Log_a.txt Log_b.txt
MndWrp 100 Posted June 8, 2018 Author Posted June 8, 2018 Do you have any collections? yes a few, maybe 20 or so
MndWrp 100 Posted June 8, 2018 Author Posted June 8, 2018 Can you try deleting all of them? Thanks. fully deleting them or simply disabling the "group into collections" option?
Luke 40068 Posted June 8, 2018 Posted June 8, 2018 Well you could start with disabling the grouping setting and see if that makes a difference. Thanks.
MndWrp 100 Posted June 8, 2018 Author Posted June 8, 2018 (edited) disabling = the same deleting = the same as strange as that may sound... i noticed that everything loads up in the movie section until i get to the movies beginning with P for some reason... when i get to the Ps asending or descending is when the crash happens... i also run a win10 server and my Ps load fine on it... logs Log_a.txt Log_b.txt Edited June 8, 2018 by MndWrp
MndWrp 100 Posted June 8, 2018 Author Posted June 8, 2018 Well you could start with disabling the grouping setting and see if that makes a difference. Thanks. The collections don't seem to be the culprit either... i am however very intrigued by my previous post related to the P section of my library... i basically enter the movie library, hit the P on the side and it crashes the server instantly, with maybe half my movies starting with P not displaying a poster
MndWrp 100 Posted June 8, 2018 Author Posted June 8, 2018 well, i ignored the movie "Paul" and the server doesnt seem so crashy now. I still cannot display a few P posters but i can browse around nicely now without a crash. What the actual problem is with "Paul" might be good to know but i have no idea.... yaay some progress...
MndWrp 100 Posted June 8, 2018 Author Posted June 8, 2018 So i moved Paul to another drive and it loads fine now, no crashes yet.... Must have been a corrupted folder or something ?? @Luke: Thanks for the help! Emby support rules!
Luke 40068 Posted June 8, 2018 Posted June 8, 2018 It could have been that yes. You may want to scan the hard drive for a possible drive failure. Thanks.
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