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Resume watching a movie doesnt work


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Posted

@@corey

@@ebr

@@Luke

 

Just noticed that on my Apple Tv 4K and Apple Tv 4 resuming a movie doesnt work. On screen the button shows where i left off, e.g. 38:25. But when i hit the button to go on , cinema mode starts (trailer and codec intro) and the movie starts from the beginning. Web App, ios App is working.

 

All is up to date with stable releases. only thing i changed was updating Synology DSM to 6.2.

 

please help

 

best regards

Posted

Corey - resume should bypass cinema mode.  I'm sure this used to work.

 

Thanks.

Posted

@@corey

@@ebr

@@Luke

 

Just tried and turned cinema mode off and no change. Movies will not resume. They start new.

 

best regards

Posted

I’ll look into it this evening.

Posted

@@Ekomax --

 

I believe I've found and fixed the issue. It will be part of our next release which shouldn't be too far away.

Posted

@@corey

 

He, that was fix. hope the update comes soon because this ......

 

thanks for your help

 

best regards

Posted

@@corey

 

is it possible to say how long until resume watching is fixed - Apple tv is updated? Family is starting to get on my nervs. [emoji6].

And by the way its really anoying!

thx

Posted

@@Ekomax

 

The fix should be released very soon.

Posted

@@corey

 

The latest update didnt fix resume watching!

 

Please fix this

Its really anoying!

 

best regards

Posted

@Ekomax—

 

Stay tuned for an announcement. While you may have noticed an update to the app we haven’t rolled out the rest of update yet.

Posted

@@Ekomax --

 

If you force close and restart the app it should be fixed.

  • Solution
Posted

@@corey

YES, working again. Lifesaver[emoji847]

Thank you

 

Best regards

  • Like 1

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