Ekomax 14 Posted May 13, 2018 Posted May 13, 2018 (edited) Hi i have a problem with playing Codec Intros in Cinema Mode. They play before the movie as expected but afterwards when the movie starts you can here only the sound of the movie but the screen stays black. This is only happening on my Apple TV 4 and 4K. Please help. Logs (played around 07.14 clock): Log.txt.zip Edited May 13, 2018 by Ekomax
Ekomax 14 Posted May 14, 2018 Author Posted May 14, 2018 @@Luke @@corey @@ebr could you reproduce the problem? best regards
ebr 15663 Posted May 14, 2018 Posted May 14, 2018 If you turn off Cinema mode, the same movie plays fine?
Ekomax 14 Posted May 14, 2018 Author Posted May 14, 2018 @@ebr yes the movie plays without any problem thx for your help
Ekomax 14 Posted May 15, 2018 Author Posted May 15, 2018 @@corey any update in this matter? best regards
corey 315 Posted May 15, 2018 Posted May 15, 2018 @@Ekomax -- I'm sorry I haven't had a chance to look into this yet. I'll provide an update when I have a chance. In the mean time can you provide the media information for the movies you're trying to play where you see this behavior? Thanks!
Ekomax 14 Posted May 15, 2018 Author Posted May 15, 2018 (edited) @@corey Here is the Media Info of the movie-The Kickboxer Intro is Dolby Sphere V2 mp4 ac3 1080p file Gesendet von iPad mit Tapatalk Edited May 15, 2018 by Ekomax
Ekomax 14 Posted May 15, 2018 Author Posted May 15, 2018 @@corey Yes. Plays without any problem Gesendet von iPad mit Tapatalk
corey 315 Posted May 16, 2018 Posted May 16, 2018 @@Ekomax / @@ebr / @@Luke -- I'm unable to repeat this when testing a handful of movies in my own library. I used the H264 and AAC codec intros from here: https://emby.media/community/index.php?/topic/44430-heres-some-codec-intros-for-everyone/
Ekomax 14 Posted May 16, 2018 Author Posted May 16, 2018 @@corey @@Luke i will provide a sample of both when i‘ m back from work and pm you. ok? best regards
Ekomax 14 Posted May 16, 2018 Author Posted May 16, 2018 @@corey sent you a link via pm where you can download a sample of the movie and the codec intro. Best regards and thanks for your help Ekomax
Ekomax 14 Posted May 17, 2018 Author Posted May 17, 2018 @@corey did you get the samples? best regards
corey 315 Posted May 17, 2018 Posted May 17, 2018 @@Ekomax -- I've downloaded the samples and will give them a shot this evening.
Ekomax 14 Posted May 18, 2018 Author Posted May 18, 2018 @@corey Could you reproduce the problem? Gesendet von iPad mit Tapatalk
Luke 40068 Posted May 18, 2018 Posted May 18, 2018 @@Ekomax As soon as Corey has had a chance to test he'll let you know what the result is. Thanks !
Ekomax 14 Posted May 18, 2018 Author Posted May 18, 2018 (edited) @@Luke Sorry, just love Cinema Mode. @@corey Problem solved, because of your post, i used the same intro as you did and guess what, it worked. Further i searched for the same intro i use but from a different downloadsource and guess what, it works. So it must have been the introfile itself. Didnt think of that in the beginnig, maybe some kind of corruption. All good now. But thx for your help - really good community best regards. Edited May 18, 2018 by Ekomax
corey 315 Posted May 19, 2018 Posted May 19, 2018 That's great to hear @@Ekomax! I literally just finished testing with your samples and came to the same conclusion that the codec intro itself must have been at fault because I couldn't repeat the problem with another intro.
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