Can't play anything using MPC-HC?

[sleepy 10]

Hi, no idea what changed but suddenly nothing will play using MPC-HC as an external player. I've removed it from the Emby for WMC Configurator, removed and reinstalled MPC-HC, Added it again in the configurator but to no avail. If I use the internal player everything plays fine. If I could turn subtitles on or off on the fly then I would leave the internal player set.

 

Anyone any idea? It's probably something really simple I am missing! Oh, I've reinstalled Server and Emby WMC apps too.

 

Kind regards,

Cog.

[Luke 40077]

Hi, please attach the emby for wmc log:

https://emby.media/community/index.php?/topic/793-how-to-report-a-problem/

 

Thanks.

[sleepy 10]

Configurator-2832018e8bf42e2183444d2985eacdae853a167.log

 

Thanks Luke, log file posted.

 

 

[ebr 15665]

Hi.  That's a configurator log.  We need the emc log from when you tried to play something that didn't play.  And, while you're at it, please explain exactly what  "nothing will play" means.

 

Thanks.

[sleepy 10]

Oops, I knew that too, bloody Muppet that I am! Nothing will play simply means any TV Show or Movie will not play. Won't start. MPC-HC doesn't open to play any video media files etc.

 

MBClassic-332018b3b728b05fe244879f1410f2cc8f0f48.log

[Luke 40077]

The log seems to suggest mpc is starting up and playing OK.

[sleepy 10]

Well that's weird because I checked to make sure it isn't running in the background and it's definitely not there?

 

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[ebr 15665]

Yep, its playing:

2018-03-03 20:16:29.1352,Debug,,Response received from MPC-HC web interface: OnStatus('Lethal Weapon - S01E17 - A Problem Like Maria [720p] [2017-03-08].mkv - MPC-BE x64 - v1.5.2 (build 3148) beta',, 'Playing',, 261159,, '00:04:21',, 2679594,, '00:44:39',, 0,, 100,, 'D:\TV Shows\TV Shows\Lethal Weapon\Season 1\Lethal Weapon - S01E17 - A Problem Like Maria [720p] [2017-03-08].mkv'),40,
2018-03-03 20:16:29.1357,Debug,,File: D:\TV Shows\TV Shows\Lethal Weapon\Season 1\Lethal Weapon - S01E17 - A Problem Like Maria [720p] [2017-03-08].mkv Position 2611590000 Status playing,40,
2018-03-03 20:16:29.1357,Debug,,Sending Http Post to http://192.168.1.71:8096/emby/Sessions/Playing/Progress?positionTicks=2611590000&isPaused=False&isMuted=False&CanSeek=True&ItemId=220c0e0ef3e65d9be12838b7ac9bc2e8&PlayMethod=DirectPlay&VolumeLevel=100&format=Json,27,Worker thread for Common
2018-03-03 20:16:34.1412,Debug,,Response received from MPC-HC web interface: OnStatus('Lethal Weapon - S01E17 - A Problem Like Maria [720p] [2017-03-08].mkv - MPC-BE x64 - v1.5.2 (build 3148) beta',, 'Playing',, 266174,, '00:04:26',, 2679594,, '00:44:39',, 0,, 100,, 'D:\TV Shows\TV Shows\Lethal Weapon\Season 1\Lethal Weapon - S01E17 - A Problem Like Maria [720p] [2017-03-08].mkv'),53,
2018-03-03 20:16:34.1418,Debug,,File: D:\TV Shows\TV Shows\Lethal Weapon\Season 1\Lethal Weapon - S01E17 - A Problem Like Maria [720p] [2017-03-08].mkv Position 2661740000 Status playing,53,
2018-03-03 20:16:34.1418,Debug,,Sending Http Post to http://192.168.1.71:8096/emby/Sessions/Playing/Progress?positionTicks=2661740000&isPaused=False&isMuted=False&CanSeek=True&ItemId=220c0e0ef3e65d9be12838b7ac9bc2e8&PlayMethod=DirectPlay&VolumeLevel=100&format=Json,28,Worker thread for Common
2018-03-03 20:16:39.1449,Debug,,Response received from MPC-HC web interface: OnStatus('Lethal Weapon - S01E17 - A Problem Like Maria [720p] [2017-03-08].mkv - MPC-BE x64 - v1.5.2 (build 3148) beta',, 'Playing',, 271185,, '00:04:31',, 2679594,, '00:44:39',, 0,, 100,, 'D:\TV Shows\TV Shows\Lethal Weapon\Season 1\Lethal Weapon - S01E17 - A Problem Like Maria [720p] [2017-03-08].mkv'),40,
2018-03-03 20:16:39.1454,Debug,,File: D:\TV Shows\TV Shows\Lethal Weapon\Season 1\Lethal Weapon - S01E17 - A Problem Like Maria [720p] [2017-03-08].mkv Position 2711850000 Status playing,40,
2018-03-03 20:16:39.1460,Debug,,Sending Http Post to http://192.168.1.71:8096/emby/Sessions/Playing/Progress?positionTicks=2711850000&isPaused=False&isMuted=False&CanSeek=True&ItemId=220c0e0ef3e65d9be12838b7ac9bc2e8&PlayMethod=DirectPlay&VolumeLevel=100&format=Json,25,Worker thread for Common
2018-03-03 20:16:44.1493,Debug,,Response received from MPC-HC web interface: OnStatus('Lethal Weapon - S01E17 - A Problem Like Maria [720p] [2017-03-08].mkv - MPC-BE x64 - v1.5.2 (build 3148) beta',, 'Playing',, 276203,, '00:04:36',, 2679594,, '00:44:39',, 0,, 100,, 'D:\TV Shows\TV Shows\Lethal Weapon\Season 1\Lethal Weapon - S01E17 - A Problem Like Maria [720p] [2017-03-08].mkv'),6,
2018-03-03 20:16:44.1493,Debug,,File: D:\TV Shows\TV Shows\Lethal Weapon\Season 1\Lethal Weapon - S01E17 - A Problem Like Maria [720p] [2017-03-08].mkv Position 2762030000 Status playing,6,
2018-03-03 20:16:44.1498,Debug,,Sending Http Post to http://192.168.1.71:8096/emby/Sessions/Playing/Progress?positionTicks=2762030000&isPaused=False&isMuted=False&CanSeek=True&ItemId=220c0e0ef3e65d9be12838b7ac9bc2e8&PlayMethod=DirectPlay&VolumeLevel=100&format=Json,22,Worker thread for Common

Perhaps you've accidentally got MPC running on a non-attached monitor or something?

 

I do see a couple of unrelated things in your log that you should address:

 

1) Your Server IP has changed.  You should set the option in the app to find the server automatically and log in.  After that, if you want to set it to log in to a specific user you can.  This will speed up the app startup significantly.

 

2) You are running an old beta version of the server.  You should update it either to the current stable or beta release.

 

Finally, there is a new beta of EMC as well if you would like to update to it (you are on an old beta of that too).

[sleepy 10]

I've set the app to find server automatically and it starts up fine now. I wondered why it was taking awhile, I guessed it was updating the database at the time. Both Server and WMC App updated to latest beta releases now. Updated MPC to latest build too but still nothing playing. I immediately pulled the latest log file so hopefully that will show I tried to play an episode of Blindspot.

MBClassic-293201821289f3e48654adfbf17f205e073441c.log

[ebr 15665]

And it works fine if you don't use the external player?

 

Can we see a log of you doing that?

[sleepy 10]

Yep, works fine on the internal player still. Log attached thanks, should show the playing of Suits and Blindspot again.

MBClassic-2932018e6f1dbf2b5d242249c12a22c46613d78.log

Edited March 29, 2018 by sleepy

[ebr 15665]

Okay, both methods are throwing an error on the start and progress reporting but, perhaps, that only causes playback to not start with the external player.

 

It looks like we're getting a poorly formatted response from the server - or, at least, something it isn't expecting.  Luke, have the responses to playback progress reports changed in recent server versions?

[sleepy 10]

Thanks for the quick responses guys, let's hope we can get it resolved.

[sleepy 10]

Hi, is there any update for this one please?

 

TIA

[Luke 40077]

Okay, both methods are throwing an error on the start and progress reporting but, perhaps, that only causes playback to not start with the external player.

 

It looks like we're getting a poorly formatted response from the server - or, at least, something it isn't expecting.  Luke, have the responses to playback progress reports changed in recent server versions?

No, this will have to be debugged.

[Luke 40077]

Hi, is there any update for this one please?

 

TIA

Not yet, we thank you for your patience.

[ebr 15665]

Is anyone else having this problem?

[Luke 40077]

This user is able to run mpc-hc just fine:

https://emby.media/community/index.php?/topic/57148-cinema-mode-problems-with-mpchc-as-external-player/

 

He's only having a problem with cinema mode enabled.

[d00zah 143]

MPC-BE (w/ Shark007 codecs/madVR) continues to work fine for me. Just got done watching a few movies.

Edited April 1, 2018 by d00zah

[jachin99 87]

It seems to work for fine for me also except maybe previous onown problems on exit

[Luke 40077]

It will be resolved two beta servers from now, thanks.

 

Thank you for being a part of the beta testing team.

[jachin99 87]

Thank you for keeping up with WMC!! You guys can't get enough graditude in my book!!

[d00zah 143]

Thank you for keeping up with WMC!! You guys can't get enough graditude in my book!!

 

what him say

[sleepy 10]

Thank you for keeping up with WMC!! You guys can't get enough graditude in my book!!

Yep, what he said. I still think WMC is better than Theatre!

 

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[sleepy 10]

Server updated and now I can confirm that it is all working as normal.

 

Thank you so much for the fix, much appreciated indeed.

 

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