Jump to content

Crash requires new login


casperghst42
 Share

Recommended Posts

casperghst42

Am I the only one who is requited to login again when the app crashes (restart AppleTV does not cause this).

 

I am getting a bit fed-up with, as it seams that only entering the servername is not enough, domain is also required (mine is fairly long), so pin login is the only other option ... not fun.

 

Why can't you make the app remember it's credential when it crashes, and why doesn't the app use autodiscovery for the server(s) when one wants to login ?

 

 

Link to comment
Share on other sites

Hi, there's a few things we need to look at here. First, have you reported this crash before, and if so, where?

 

Second, have you enabled the option in settings to remember login? If you already have that enabled then it's possible the crash is causing some data to be lost. Thanks.

Link to comment
Share on other sites

casperghst42

Hi, there's a few things we need to look at here. First, have you reported this crash before, and if so, where?

 

Second, have you enabled the option in settings to remember login? If you already have that enabled then it's possible the crash is causing some data to be lost. Thanks.

 

 

No, I have not reported this crash before.

 

"Login to <user> automatically", is enabled.

Link to comment
Share on other sites

casperghst42

Can you please discuss the specifics of the crash? thanks.

 

I press step forward a number of times at the end of a stream (to get to the end), and sometimes it ends up with the application crashing (back to main screen). That is what happens.

Link to comment
Share on other sites

That sounds like the Apple player itself is crashing.

 

Does it only happen on certain content or certain types of content?

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

×
×
  • Create New...