Guest Posted March 9, 2018 Share Posted March 9, 2018 Hey, my problem is that my emby server crashes since the newest version 3.1, in particular, the emby web server crashes. The container in which emby runs is pingable, but the webserver of emby is not reachable. Then i have to restart the entire container and then it works again for a couple hours, till i have to restart again. I thought i do an alert with monit to restart this automatically, but this cant be a solution. I looked at the logs and found nothing about this, but the server seems to continue logging while he is not reachable. Is this a known issue? Im working on a workaround right now because it annoys me a bit. I hope theres a solution to this Greetings Link to comment Share on other sites More sharing options...
Luke 37214 Posted March 9, 2018 Share Posted March 9, 2018 Hi there, please discuss an example, and attach the information requested in how to report a problem. Thanks. Link to comment Share on other sites More sharing options...
Guest Posted March 9, 2018 Share Posted March 9, 2018 Here are the logfiles from the last 3 days. I censored the things i didnt want the world to know (serverdomain & serverip). As you can see, there are really no errors to the issue i have. server-63655891200.txt server-63655977600.txt server-63656048094.txt server-63656060946.txt server-63656064000.txt server-63656150400.txt server-63656215748.txt Link to comment Share on other sites More sharing options...
Jdiesel 1114 Posted March 9, 2018 Share Posted March 9, 2018 https://emby.media/community/index.php?/topic/56784-emby-stops-responding-to-connections-every-couple-days/ Link to comment Share on other sites More sharing options...
Luke 37214 Posted March 9, 2018 Share Posted March 9, 2018 @@cyberplay, some other software is hammering your server with large numbers of http requests. Please shut this software down and keep it shut down, and then the problem should go away. 2018-03-09 17:04:52.208 Info HttpServer: HTTP GET http://emby:8096/emby/users/cd88bcea81314671a781f21d9b9ef886/items/9806f29c1124100a2c66c133095aee59. UserAgent: RestSharp/105.2.3.0 2018-03-09 17:04:52.210 Info HttpServer: HTTP Response 200 to 10.0.0.5. Time: 2ms. http://emby:8096/emby/users/cd88bcea81314671a781f21d9b9ef886/items/9806f29c1124100a2c66c133095aee59 2018-03-09 17:04:52.212 Info HttpServer: HTTP GET http://emby:8096/emby/users/cd88bcea81314671a781f21d9b9ef886/items/980bff839b8fd7c98de9a28908614e3c. UserAgent: RestSharp/105.2.3.0 2018-03-09 17:04:52.213 Info HttpServer: HTTP Response 200 to 10.0.0.5. Time: 1ms. http://emby:8096/emby/users/cd88bcea81314671a781f21d9b9ef886/items/980bff839b8fd7c98de9a28908614e3c 2018-03-09 17:04:52.213 Info HttpServer: HTTP GET http://emby:8096/emby/users/cd88bcea81314671a781f21d9b9ef886/items/98122171f39e49714b3fec847f6cddf6. UserAgent: RestSharp/105.2.3.0 2018-03-09 17:04:52.214 Info HttpServer: HTTP Response 200 to 10.0.0.5. Time: 1ms. http://emby:8096/emby/users/cd88bcea81314671a781f21d9b9ef886/items/98122171f39e49714b3fec847f6cddf6 Is it Ombi? Link to comment Share on other sites More sharing options...
Guest Posted March 9, 2018 Share Posted March 9, 2018 @@cyberplay, some other software is hammering your server with large numbers of http requests. Please shut this software down and keep it shut down, and then the problem should go away. 2018-03-09 17:04:52.208 Info HttpServer: HTTP GET http://emby:8096/emby/users/cd88bcea81314671a781f21d9b9ef886/items/9806f29c1124100a2c66c133095aee59. UserAgent: RestSharp/105.2.3.0 2018-03-09 17:04:52.210 Info HttpServer: HTTP Response 200 to 10.0.0.5. Time: 2ms. http://emby:8096/emby/users/cd88bcea81314671a781f21d9b9ef886/items/9806f29c1124100a2c66c133095aee59 2018-03-09 17:04:52.212 Info HttpServer: HTTP GET http://emby:8096/emby/users/cd88bcea81314671a781f21d9b9ef886/items/980bff839b8fd7c98de9a28908614e3c. UserAgent: RestSharp/105.2.3.0 2018-03-09 17:04:52.213 Info HttpServer: HTTP Response 200 to 10.0.0.5. Time: 1ms. http://emby:8096/emby/users/cd88bcea81314671a781f21d9b9ef886/items/980bff839b8fd7c98de9a28908614e3c 2018-03-09 17:04:52.213 Info HttpServer: HTTP GET http://emby:8096/emby/users/cd88bcea81314671a781f21d9b9ef886/items/98122171f39e49714b3fec847f6cddf6. UserAgent: RestSharp/105.2.3.0 2018-03-09 17:04:52.214 Info HttpServer: HTTP Response 200 to 10.0.0.5. Time: 1ms. http://emby:8096/emby/users/cd88bcea81314671a781f21d9b9ef886/items/98122171f39e49714b3fec847f6cddf6 Is it Ombi? That really looks like ombi... Can it be? I try it and change the parameters so ombi doesnt hammer the server anymore Link to comment Share on other sites More sharing options...
Luke 37214 Posted March 9, 2018 Share Posted March 9, 2018 It appears so. I didn't add up the totals in your log but I've seen single log examples from other users with tens of thousands in the one log file alone. I am happy to work with the Ombi developers to find a better approach. Link to comment Share on other sites More sharing options...
Guest Posted March 9, 2018 Share Posted March 9, 2018 It appears so. I didn't add up the totals in your log but I've seen single log examples from other users with tens of thousands in the one log file alone. I am happy to work with the Ombi developers to find a better approach. It was my mistake, i set the delay between emby user update requests to "0" minutes, i changed it now to 120. But im really not sure if thats the issue, because this was for months, and the bug started when i updated to 3.3.1.0 Link to comment Share on other sites More sharing options...
Jdiesel 1114 Posted March 9, 2018 Share Posted March 9, 2018 I don't think it is Ombi related, I killed Ombi completely and it didn't solve my problem. That isn't to say that there isn't improvements to be made to stop Ombi from hammering Emby. https://emby.media/community/index.php?/topic/56333-question-about-connecting-ombi-to-emby/ Link to comment Share on other sites More sharing options...
Luke 37214 Posted March 9, 2018 Share Posted March 9, 2018 I don't think it is Ombi related, I killed Ombi completely and it didn't solve my problem. That isn't to say that there isn't improvements to be made to stop Ombi from hammering Emby. https://emby.media/community/index.php?/topic/56333-question-about-connecting-ombi-to-emby/ That other thread seems more related to https, which doesn't seem to be the case here. Link to comment Share on other sites More sharing options...
Guest Posted March 9, 2018 Share Posted March 9, 2018 (edited) That other thread seems more related to https, which doesn't seem to be the case here. but it is the same symptom: emby doesnt respond anymore after some time BTW: emby is down again, it wont respond anymore. and wtf, it lasted only 30minutes this is a screenshot of my terminal, i see wget loading now since 4 minutes and it wont stop. A test from my nginx container which handles the reverse proxy for emby (9999 is my remote ssl port): Emby is still running btw: Edited March 9, 2018 by cyberplay Link to comment Share on other sites More sharing options...
Luke 37214 Posted March 9, 2018 Share Posted March 9, 2018 I believe it is two different causes though. Please make sure to attach an emby server log to your issue report. thanks. Link to comment Share on other sites More sharing options...
Guest Posted March 9, 2018 Share Posted March 9, 2018 (edited) I believe it is two different causes though. Please make sure to attach an emby server log to your issue report. thanks. Okay sorry, here are the two newest log files: Connection via ssl doesnt work, but connection via HTTP does work, slowly, but it works. server-63656215748.txt server-63656227774.txt Edited March 9, 2018 by cyberplay Link to comment Share on other sites More sharing options...
mastrmind11 717 Posted March 9, 2018 Share Posted March 9, 2018 whats your mem usage when this happens? symptoms are for an oom box. Link to comment Share on other sites More sharing options...
Guest Posted March 9, 2018 Share Posted March 9, 2018 whats your mem usage when this happens? symptoms are for an oom box. i dont think its the mem... Link to comment Share on other sites More sharing options...
Guest Posted March 11, 2018 Share Posted March 11, 2018 Hey guys, i think i resolved it by replacing the SSL cert with a new one, mine was expired. Since i replaced the SSL cert, it works again. But im not sure if its really that whats causing this issues! Link to comment Share on other sites More sharing options...
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