mpearon 7 Posted March 6, 2018 Posted March 6, 2018 (edited) Hello everyone! I'm new to Linux, so please forgive me if I've made a stupid mistake - but I'm having an awful time getting the latest versions of Emby to install on Ubuntu 17.10 Artful. Here is what happened: I had Emby running on 16.04 LTS, and attempted to perform an upgrade, and it went south. I didn't pay much attention to the error, and purged the installation, and started from scratch. That failed as well. I then started with a fresh 17.10 image on the same hardware. I received an error (I'll give details in a bit). I re-installed 16.04, and ran into the same error. Now I'm on different hardware, running into the same error. 1. Download X64 package from emby.media/downloads 2. Launch terminal 3. cd /home/emby/Downloads 3. sudo su 4. dpkg -i emby-server-deb_3.3.1.0_amd64.deb Note: Below is actually from when I attempted to install Beta - but the results are the same. (Reading database ... 131063 files and directories currently installed.) Preparing to unpack emby-server-deb_3.3.1.2_amd64.deb ... Failed to stop emby-server.service: Unit emby-server.service not loaded. Unpacking emby-server (3.3.1.2) over (3.3.1.0) ... Setting up emby-server (3.3.1.2) ... usermod: user emby is currently used by process 912 dpkg: error processing package emby-server (--install): subprocess installed post-installation script returned error exit status 8 Processing triggers for libc-bin (2.26-0ubuntu2) ... Processing triggers for ureadahead (0.100.0-20) ... Errors were encountered while processing: emby-server That's all it gives me. Any assistance would be greatly appreciated! Edited March 6, 2018 by mpearon
mastrmind11 722 Posted March 7, 2018 Posted March 7, 2018 did you stop the service and purge? that snippet implies the old server is still running. have you tried rebooting after the purge and installing again?
mpearon 7 Posted March 7, 2018 Author Posted March 7, 2018 (edited) @@mastrmind11 - The first try was actually with a fresh image, and had the same outcome. I accidentally copied the error from the second attempt. :|I'm spinning up a fresh image now, and will post the response. Edited March 7, 2018 by mpearon
mpearon 7 Posted March 7, 2018 Author Posted March 7, 2018 @@mastrmind11 - Here are my results from two fresh images of each OS version: 16.04 LTS Issued: sudo su dpkg -I emby-server-deb_3.3.1.0_amd64.deb Return: (Reading database ... 177255 files and directories currently installed.) Preparing to unpack emby-server-deb_3.3.1.0_amd64.deb ... Unpacking emby-server (3.3.1.0) ... Setting up emby-server (3.3.1.0) ... usermod: user emby is currently used by process 1171 dpkg: error processing package emby-server (--install): subprocess installed post-installation script returned error exit status 8 Processing triggers for libc-bin (2.23-0ubuntu10) ... Processing triggers for ureadahead (0.100.0-19) ... Errors were encountered while processing: emby-server 17.10 Issued: sudo su dpkg -I emby-server-deb_3.3.1.0_amd64.deb Return: Selecting previously unselected package emby-server. (Reading database ... 126622 files and directories currently installed.) Preparing to unpack emby-server-deb_3.3.1.0_amd64.deb ... Unpacking emby-server (3.3.1.0) ... Setting up emby-server (3.3.1.0) ... usermod: user emby is currently used by process 969 dpkg: error processing package emby-server (--install): subprocess installed post-installation script returned error exit status 8 Processing triggers for libc-bin (2.26-0ubuntu2) ... Processing triggers for ureadahead (0.100.0-20) ... Errors were encountered while processing: emby-server
Solution mpearon 7 Posted March 7, 2018 Author Solution Posted March 7, 2018 @@mastrmind11 - Rest easy - I got it sorted. As it turns out, I should have taken my hint from this bit of the return: usermod: user emby is currently used by process 969 On a whim, I decided to change the account I logged into my machine as embysa instead of emby, then retried the installation - and it took right off. @@ebr - Maybe that is worth mentioning in the installation instructions? It appears that you can't install Emby under a user named Emby. I've found this to be true on two different versions of Ubuntu - but only with the latest releases that I've tried to install (3.3.1.0/2).
mastrmind11 722 Posted March 7, 2018 Posted March 7, 2018 Ha, that was going to be my next question. I wonder if this applies only to VMs or across the board.
mpearon 7 Posted March 7, 2018 Author Posted March 7, 2018 @@mastrmind11 - This was originally happening on physical hardware (prompting me to spin up the virtual machines), so I don’t think it’s limited to VMs. On the up-shot, this forced me to finally get my Hyper-V Core box sorted...so, a good day. 1
tdiguy 97 Posted March 8, 2018 Posted March 8, 2018 On my system emby isnt even a user i can log in as, its basically a system account.
dcrdev 254 Posted March 8, 2018 Posted March 8, 2018 On my system emby isnt even a user i can log in as, its basically a system account. As it should be... the user should be created with the "r" switch, giving it a uid under 1000 i.e. system account. Also the OP is then going on to run "sudo su" to install the package - so logging in as root anyway. There's literally no need to have logged in as the emby user, in the example above.
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