Problem with Emby for Kodi and EmbyCon

[Turboschnecke 2]

Hi,

 

what i have installed:

 

Kodi 17.6 on a Windows 10 machine

EmbyServer 3.3.0.2 Beta (latest one from 26.02.18) on a CentOS 7 machine

Latest beta version of Emby for Kodi and EmbyCon

 

Problem:

When i log into the emby dashboard, the libary is complete, i can see everything. When i start Kodi, i can see the movies completely, but tv shows show only 3 items, instead of about 800.

 

Is there a possibility to force a rescan in Emby for Kodi or it is always the reset function and a new initial sync?

What do you need exactly?

 

The log kodi.old.log says, that the shows are empty. But why? In dashboard i see the episodes...

EmbyCon has the same "problem".

 

Anyone has an idea?

Edited February 26, 2018 by Turboschnecke

[Luke 40144]

Can we look at some examples?

[Luke 40144]

For starters what kind of folder is it?

[Turboschnecke 2]

What do you need from me?

 

Its an smb share on a OmniOS Server. Its mounted in Centos: /home/movies and /home/serien as read-only. This folders are set in emby and i set the path substitution to \\Storage\Movies and \\Storage\Serien, which i can access on the windows machine.

[Angelblue05 4131]

@@Luke

 

I've added ItemCounts to the fields when requesting items from the server. We use the following key to know if the show is empty: RecursiveItemCount

Something is causing the server to return 0 to that count, even when there's episodes.

 

@@Turboschnecke

I do not have that issue, but let's focus on 2 Broke Girls.

Go the emby for kodi settings > advanced > log level set to debug. In the webclient, go to 2 Broke Girls > 3 dots menu > edit info > Save. Wait a minute and provide the new Kodi log generated. Thank you.

Edited February 27, 2018 by Angelblue05

[Turboschnecke 2]

@null_pointer: Yes, all shows have a TVDB ID. And yes, i can watch them using the web client. Tried twice.

 

Structure with mounted SMB share:

 

/home/serien/#/2 Broke Girls (SD)/S01/2.Broke.Girls.S01E01.First.Episode.mkv

 

Here the "#" could be a problem, but other shows eg. in A dont work too.

 

@Angelblue05:

Attached the log file with a complete initial sync. Movies are okay in Kodi, Shows only the known three...

Perhaps you see something

kodi.log

[Turboschnecke 2]

In Emby yes.

 

In Kodi its a smb share (Path substitution in emby settings)

 

\\Storage\Serien

Edited February 27, 2018 by Turboschnecke

[Luke 40144]

Is the web app able to show unwatched counts for the series and season folders?

[Angelblue05 4131]

{
      u'Genres': [
        u'Comedy'
      ],
      u'LocationType': u'FileSystem',
      u'OfficialRating': u'TV-14',
      u'Etag': u'543b6ca4c9f21c87d81daf7a932499c0',
      u'RemoteTrailers': [
        
      ],
      u'ServerId': u'829f6ccc2f8d41f28ddc00555e128cf5',
      u'Type': u'Series',
      u'SortName': u'0000000002 broke girls',
      u'Status': u'Ended',
      u'AirTime': u'',
      u'Tags': [
        
      ],
      u'IsFolder': True,
      u'ProviderIds': {
        u'Tvdb': u'248741'
      },
      u'PremiereDate': u'2011-09-18T22:00:00.0000000Z',
      u'ProductionYear': 2011,
      u'Path': u'\\\\Storage01\\Serien\\#\\2 Broke Girls (SD)',
      u'LocalTrailerCount': 0,
      u'DisplayOrder': u'',
      u'BackdropImageTags': [
        u'0ab577167beb46e58df3b5a3554ea722',
        u'c5a407e06a24c8ef61cc83c4f087ba2f',
        u'14426dc734278f56417b3c5f7eaec1aa',
        u'af3000d5fb8aa4ddbcdb19591b76b9a8',
        u'dd9e65d4817816fed4f495682f8e9638',
        u'80c5b9a60711db99563b841b9dbf4e90',
        u'cad54ecff4f8b45b09aa25caad300c2c',
        u'9688a79c31bae37359e7f55d5ff0267d',
        u'42b9825e6185f0d76c5c933b2daf8369',
        u'30a6e98fabe6b5a8d929c6af796c87f5',
        u'6fba3b599f6b879fb85f3219fa7a76f9',
        u'3c527e7a6bf0a090cf5d052efc268636',
        u'e28ef58803a6e5c86e946cc72394577b',
        u'96423f9d862ce116e1889357b49240d4',
        u'5e0dfa1a6edc1989dc4462efcebc9225',
        u'a45934d0c355865f8a4679709b40f90f',
        u'a7de34e78cbff4613bd8832f58939a11',
        u'18ee8e4bb8f150af6126b1d125866988',
        u'2d47987bbbfb8ab0961c97f46fb9826d',
        u'f4086880cdd8ee04be4b5e5518787fc6',
        u'1587dd2ce67b5e741c4c1fc932899412',
        u'60a425b425773a3dda396fccec92537c',
        u'e7c4c49c0e9ef762c981d78968efa3ac',
        u'5dd9f435dabe5c4269ec963f1a582015'
      ],
      u'Name': u'2 Broke Girls',
      u'CumulativeRunTimeTicks': 15000000512L,
      u'ParentId': u'316e032ec41e34a566f6e4e289ca5ce4',
      u'AirDays': [
        
      ],
      u'ChildCount': 0,
      u'CommunityRating': 8.1,
      u'UserData': {
        u'IsFavorite': False,
        u'Played': False,
        u'UnplayedItemCount': 0,
        u'PlaybackPositionTicks': 0,
        u'Key': u'248741',
        u'PlayCount': 0
      },
      u'Studios': [
        {
          u'Name': u'CBS',
          u'Id': u'0f59424070d17d52775061ff61a822b8'
        }
      ],
      u'Taglines': [
        
      ],
      u'Overview': u'Max und Caroline arbeiten als Kellnerinnen in einem Fast-Food-Restaurant in Brooklyn. Zun\xe4chst h\xe4lt die toughe, stra\xdfenerprobte Max ihre neue Kollegin Caroline, eine nun mittellose Tochter aus reichem Haus, f\xfcr eine weitere ungeeignete Servierkraft. Doch schon bald entdeckt Max, die leckere und originelle Cupcakes backt, dass Caroline durch ihr finanzielles Wissen ein Gl\xfcckstreffer ist. Die beiden ungleichen Frauen freunden sich an und tr\xe4umen davon, gemeinsam ein eigenes Cupcake-Gesch\xe4ft zu er\xf6ffnen. Da sie dazu mindestens 250.000 Dollar ben\xf6tigen, beginnen sie ihr Trinkgeld anzusparen...',
      u'People': [
        {
          u'Type': u'Actor',
          u'Role': u'Caroline Channing',
          u'Name': u'Beth Behrs',
          u'Id': u'ff198c1da65035185f468583e7315122'
        },
        {
          u'Type': u'Actor',
          u'Role': u'Max Black',
          u'Name': u'Kat Dennings',
          u'Id': u'87bc338ad0c840e53a15b6dc8b7d646e'
        },
        {
          u'Type': u'Actor',
          u'Role': u'Sophie Kaczynski',
          u'Name': u'Jennifer Coolidge',
          u'Id': u'46ef1e7f9965e798e971790002b976f6'
        },
        {
          u'Type': u'Actor',
          u'Role': u'Han Bryce Lee',
          u'Name': u'Matthew Moy',
          u'Id': u'b69161c63257f40cd7b2f82d96b90e3e'
        },
        {
          u'Type': u'Actor',
          u'Role': u'Earl Washington',
          u'Name': u'Garrett Morris',
          u'Id': u'9a422219a37d4ad44b49733b18149bd7'
        },
        {
          u'Type': u'Actor',
          u'Role': u'Oleg Golishevsky',
          u'Name': u'Jonathan Kite',
          u'Id': u'e1f161fb32d939ea4b73195502cb3128'
        },
        {
          u'Type': u'Actor',
          u'Role': u'Randy Walsh',
          u'Name': u'Ed Quinn',
          u'Id': u'd106ef8adf53010a4db5c4383b820623'
        }
      ],
      u'DateCreated': u'2018-02-12T10:54:05.0000000Z',
      u'ImageTags': {
        u'Banner': u'07fbffad492637c4af0d0ebc544454f2',
        u'Thumb': u'4662fef207fb9dd5a698bded728e9744',
        u'Art': u'3533606b2c7f5604b5def757cb976a00',
        u'Primary': u'd828f028f43bdb4c7a17b07c9ffd6a57',
        u'Logo': u'ed994b28aa4a755b981f35fd5f6c469c'
      },
      u'RunTimeTicks': 15000000512L,
      u'GenreItems': [
        {
          u'Name': u'Comedy',
          u'Id': u'08d31605d366d63a7a924f944b4417f1'
        }
      ],
      u'RecursiveItemCount': 0, <--------------------------------
      u'Id': u'517b53558855daef9c93d3a026ff5850'
    },

@@Turboschnecke

 

What if you refresh the tv show in the web client, does it then appear in Kodi with all of it's content?

Edited February 28, 2018 by Angelblue05

[Turboschnecke 2]

@Null_pointer:

Sorry, yes i emby i added /home/serien/# /home/serien/A and so on as a media source directory

 

@Angelblue05: What do you mean with "refresh the tv show in the web client"? How does it work? Do you mean saving the infos in the three dot menu? I can try it today evening

[Angelblue05 4131]

Yes, open the 3 dots menu > Refresh metadata > I'd try scan for new and updated files (but you can try the other options too, to see if any works).

[Luke 40144]

Also did you see Luke question?

Does the Web Client show you the number of unwatched episodes for the series and seasons.

 

It probably doesn't because ChildCount and user data counts are 0 as well. Does the web app show any seasons at all under that series?

[Turboschnecke 2]

Yes, the web client shows all seasons and episodes!

[Turboschnecke 2]

I can look today evening. At the moment i am not at home

[Turboschnecke 2]

The web client shows all episodes as unwatched... But there should be a lot of watched episodes.

[Turboschnecke 2]

Embyserver On Windows does not work better...

Same Problem

Edited March 2, 2018 by Turboschnecke

[Luke 40144]

Did you try refreshing the series?

[Turboschnecke 2]

Yes, but nothing happened.

But i could try it again with the Windows version

[Turboschnecke 2]

Here the logs:

 

kodi.old.embywin.log = initial sync

kodi.embywin.log = Edited "2 Broke Girls" and synced

 

If i get it right, it says again, that 2 broke girls is an empty show... But in the web client i see all episodes and i can watch them there

kodi.embywin.log

kodi.old.embywin.log

[Angelblue05 4131]

Was this after refreshing the show in the webclient?

[Turboschnecke 2]

Yes

[Angelblue05 4131]

It still shows RecursiveItemCount being 0...

 

@@Luke any ideas? Refreshing didn't work. Would refreshing the child items do anything?

[Luke 40144]

What is the directory structure for that series?

[Turboschnecke 2]

/Storage01/Serien/#/2 Broke Girls (SD)/S01/2.Broke.Girls.S01E01.First.Episode.mkv

[Luke 40144]

Is this the only series affected?