Yvese 2 Posted January 23, 2018 Share Posted January 23, 2018 (edited) Using Emby app on my KS8000 that was just updated today ( 1/22 ). Version is 1.0.35. Emby server version is 3.2.70.0 As title says, chapter skip is not working in this version on any of my movies and subs are not showing up. I've already restarted the TV and soft-reset it ( by leaving it unplugged for a minute+ ) Edited January 23, 2018 by Yvese 1 Link to comment Share on other sites More sharing options...
SamES 891 Posted January 23, 2018 Share Posted January 23, 2018 Apparently this is now a feature - chapter skip buttons function as next prev for use with a playlist as far as I understand. https://emby.media/community/index.php?/topic/54635-bug-chapter-skip-missing-from-emby-theater/ Link to comment Share on other sites More sharing options...
SamES 891 Posted January 23, 2018 Share Posted January 23, 2018 Can you please provide the media information for a title where subs is not working. Thanks Link to comment Share on other sites More sharing options...
Yvese 2 Posted January 23, 2018 Author Share Posted January 23, 2018 Can you please provide the media information for a title where subs is not working. Thanks Hoping this is what you mean: Text ID : 4 Format : ASS Codec ID : S_TEXT/ASS Codec ID/Info : Advanced Sub Station Alpha Duration : 2 h 3 min Bit rate : 85 b/s Count of elements : 1737 Compression mode : Lossless Stream size : 77.4 KiB (0%) Language : English Default : Yes Forced : Yes Link to comment Share on other sites More sharing options...
mirel 0 Posted January 23, 2018 Share Posted January 23, 2018 can you please tell me which country you use for apps on tv.I use USA I and lastest emby version that I can download is 1.29.Tv is from 2017 model mu6302 Sent from my SM-G920F using Tapatalk Link to comment Share on other sites More sharing options...
SamES 891 Posted January 23, 2018 Share Posted January 23, 2018 can you please tell me which country you use for apps on tv.I use USA I and lastest emby version that I can download is 1.29.Tv is from 2017 model mu6302 Sent from my SM-G920F using Tapatalk An update for USA 2017 should be coming soon Link to comment Share on other sites More sharing options...
Yvese 2 Posted January 23, 2018 Author Share Posted January 23, 2018 (edited) Apparently this is now a feature - chapter skip buttons function as next prev for use with a playlist as far as I understand. https://emby.media/community/index.php?/topic/54635-bug-chapter-skip-missing-from-emby-theater/ I really hope that's not the case. I mean I'd be okay with it if there was a scene selection menu on the movie page where you click 'play' and 'trailer', but there isn't. So now we're stuck with 30 second skips which take forever and sometimes even bugs out and freezes the app. It's just real unfortunate since this app is even worse than before, and considering it took this long to update ( I made a post back in November about .ASS subs not properly rendering - now subs don't work at all ), I may just go back to PLEX. Edited January 23, 2018 by Yvese Link to comment Share on other sites More sharing options...
FrostByte 5052 Posted January 23, 2018 Share Posted January 23, 2018 I believe the scene selection was added back in also, at least it has been in the latest Orsay version I have Link to comment Share on other sites More sharing options...
SamES 891 Posted January 23, 2018 Share Posted January 23, 2018 I believe the scene selection was added back in also, at least it has been in the latest Orsay version I have Yes, you can pick a scene/chapter from the details screen to start playback at that position. Link to comment Share on other sites More sharing options...
SamES 891 Posted January 23, 2018 Share Posted January 23, 2018 (edited) I really hope that's not the case. I mean I'd be okay with it if there was a scene selection menu on the movie page where you click 'play' and 'trailer', but there isn't. So now we're stuck with 30 second skips which take forever and sometimes even bugs out and freezes the app. It's just real unfortunate since this app is even worse than before, and considering it took this long to update ( I made a post back in November about .ASS subs not properly rendering - now subs don't work at all ), I may just go back to PLEX. For the ASS subs, are they internal or external? Thanks Edited January 23, 2018 by SamES Link to comment Share on other sites More sharing options...
Yvese 2 Posted January 23, 2018 Author Share Posted January 23, 2018 (edited) For the ASS subs, are they internal or external? Thanks It's an mkv file so I assume external? I believe the scene selection was added back in also, at least it has been in the latest Orsay version I have If that's the case I may have to wait another 3 months for an update since that's how long this latest one took . Not blaming the Emby devs since it's clearly Samsung bottlenecking updates for some reason. Edited January 23, 2018 by Yvese Link to comment Share on other sites More sharing options...
Luke 37118 Posted January 23, 2018 Share Posted January 23, 2018 Updates going forward should be much faster. They were rejecting repeatedly over things that weren't actually an issue, and once we were able to talk to their support they realized that. 1 Link to comment Share on other sites More sharing options...
Yvese 2 Posted February 8, 2018 Author Share Posted February 8, 2018 Ok I see a new version was released last week ( 1.0.36 ). I see there's a chapter select when you scroll down a movie's page which is nice, however chapter skip and subs still don't work. I don't know what the button is intended for now but it currently does nothing. Also a new problem - movies that have TrueHD as default audio now transcodes instead of direct plays. I did not have this issue in previous versions - changing the audio to anything but TrueHD works but not sure why this has changed. Having to change audio every time would be really annoying, especially when my family and friends want to use my server but see a black screen since they don't know they have to change the default audio. Link to comment Share on other sites More sharing options...
SamES 891 Posted February 8, 2018 Share Posted February 8, 2018 I don't think skip will work the way you are used. As mentioned, its function has changed. There is one more change coming for subs to completely resolve your issue as we found more than one issue causing this. I expect it should be released more quickly. Thanks for your patience. Regarding TrueHD audio, as far as I'm aware this has always transcoded as it is not supported by the TV. Please confirm this by playing the file directly from a USB drive. Link to comment Share on other sites More sharing options...
Yvese 2 Posted February 8, 2018 Author Share Posted February 8, 2018 I don't think skip will work the way you are used. As mentioned, its function has changed. There is one more change coming for subs to completely resolve your issue as we found more than one issue causing this. I expect it should be released more quickly. Thanks for your patience. Regarding TrueHD audio, as far as I'm aware this has always transcoded as it is not supported by the TV. Please confirm this by playing the file directly from a USB drive. It works fine when playing from the USB. Thing is before this latest update Emby never transcoded when TrueHD was the default audio. As for the subs, I look forward to the update. I hope it also resolves the issue with it not displaying properly and instead showing plain text with a black background and not custom text with signs etc. Link to comment Share on other sites More sharing options...
FrostByte 5052 Posted February 10, 2018 Share Posted February 10, 2018 I miss the chapter skip on the remote also. What ever it does now (next episode?) I'm not using it for that. If nothing else at least make the |< >| buttons on the OSD skip chapters. Right now they buttons on the OSD do nothing. 1 Link to comment Share on other sites More sharing options...
SamES 891 Posted February 10, 2018 Share Posted February 10, 2018 I miss the chapter skip on the remote also. What ever it does now (next episode?) I'm not using it for that. If nothing else at least make the |< >| buttons on the OSD skip chapters. Right now they buttons on the OSD do nothing. I agree, chapter skip is much more useful to me, I never queue up episodes so they are useless to me in their current form. 1 Link to comment Share on other sites More sharing options...
Yvese 2 Posted February 22, 2018 Author Share Posted February 22, 2018 Just tested out the newest version ( 1.0.37 ) and the sub issue still persists. TrueHD is also still causing transcodes despite previous versions ( before 1.0.36 ) not transcoding. Also for some reason since 1.0.36, there are some .ASS subs that cause the video/movie to just not load at all or only plays 1 second then freezes if loading through chapter selection. Disabling the sub fixes it. Link to comment Share on other sites More sharing options...
Luke 37118 Posted February 22, 2018 Share Posted February 22, 2018 Can we look at a specific example of a subtitle problem? We're not able to reproduce this at this stage. Can you please attach the information requested in how to report a media playback issue? Thanks ! Link to comment Share on other sites More sharing options...
itchykill 0 Posted February 23, 2018 Share Posted February 23, 2018 I can confirm that *.srt doesn't work at all after the newest update. Hopefully @@Yvese will provide som more detailed info/example. Link to comment Share on other sites More sharing options...
FrostByte 5052 Posted February 23, 2018 Share Posted February 23, 2018 Srt subtitles working with the latest Orsay app that I have. Must be Tizen specific Link to comment Share on other sites More sharing options...
itchykill 0 Posted February 23, 2018 Share Posted February 23, 2018 Correct, it's Tizen. Link to comment Share on other sites More sharing options...
Yvese 2 Posted February 23, 2018 Author Share Posted February 23, 2018 Can we look at a specific example of a subtitle problem? We're not able to reproduce this at this stage. Can you please attach the information requested in how to report a media playback issue? Thanks ! I can send you logs but can I PM it to you? There's a lot of text on them and I'd like to keep my IP hidden. Link to comment Share on other sites More sharing options...
Luke 37118 Posted February 23, 2018 Share Posted February 23, 2018 Yes you can. Link to comment Share on other sites More sharing options...
SamES 891 Posted February 23, 2018 Share Posted February 23, 2018 Correct, it's Tizen. Can you please confirm which model TV you have, thanks Link to comment Share on other sites More sharing options...
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