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Cinema Mode Trailers Don't Play


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Spaceboy
Posted

with cinema mode on in the web client most trailers fail to play due to "no compatible streams". emby skips on to play the custom intro and the movie.

  • 3 weeks later...
Posted

@@Luke, I'm also having an issue with cinema mode where my custom intro plays, but no trailers are playing (I have it set up to play 2 internet trailers before my custom intro). I'm not getting any errors though, and nothing stuck out to my (untrained) eye in the server log. I've attached the log anyway though.

 

 

Cinema Mode is enabled and set to play 2 new and upcoming trailers, as well as a custom intro:

5a75f8a43d5a8_CinemaMode.jpg

 

 

 

"Trailer" Channel access is enabled:

 

5a75f8fddf90e_ChannelAccess.jpg

 

Also, I currently have v1.1.2.0 of the Trailers plugin installed.

server-63653258909.txt

Posted

Try unchecking some of those Cinema mode filters

Posted

I've tried unchecking all the filters, as well as checking all the different sources, it doesn't seem to change anything, no matter which boxes are checked/unchecked.

Trailers play fine from the channel in ET and the web app, just not in Cinema mode (regardless of which app I'm using).

Posted

Remember that it also has to be enabled in the app that you're using it from.

  • 5 months later...
kendoman96
Posted (edited)

Hey Luke!

I am also having the same issues as pmac except I'm using archlinux. I'm usually pretty good at diagnosing this stuff myself however I am left scratching my head. I have 3 logs and a screenshot attached to this. I see where my intro stops playing but then it just goes right into playing the movie.

On an unrelated note that screenshot shows like a bunch of random ffmpeg processes that run even though no media is being watched. Not sure if thats normal lol

embyserver-63667604904.txt

embyserver-63667604755.txt

embyserver.txt

post-65595-0-86157400-1532023942_thumb.png

Edited by kendoman96
Posted

Hi, please update to Emby Server 3.5, run a library scan, and then let's re-evaluate. thanks !

kendoman96
Posted

Hey Luke!

Has emby 3.5.x been released for archlinux? Pacman is only seeing "Packages (1) emby-server-3.4.1.0-1"

 

yaourt sees the beta 3.6.x but I'd rather not run a beta version for stability reasons.

~~~

1 community/emby-server 3.4.1.0-1 [installed]
    Bring together your videos, music, photos, and live television
2 aur/emby-server-beta 3.6.0.2-1 (4) (0.38)
    Bring together your videos, music, photos, and live television

~~~

 
 
 
Also I just added a movie recently, went to play it and two trailers played! however they both froze after about 5 seconds. Closing and re-opening the stream played another two trailers! Then I tried another movie and no trailers. Then I tried the original movie and no trailers yet again ¯\_(ツ)_/¯

I'll attach the pertinent logs

Any thoughts? 

trailer1_stream.txt

trailer2_stream.txt

movie_stream.txt

  • 3 months later...
miniliQuid
Posted

Do you need trailer plugin for the cinema mode plugin to work?
Or will the Cinema plugin just stream trailers from youtube before the movie starts?
So far I haven't been able to get it to work either just yet.

 

Tried without the 2 filters, now I have the parental filter back on.

Either way, same problem, movie just starts without trailers.
No custom intro so that isn't the problem either.

Posted

Yes you need the trailer plugin. Thanks.

  • 3 months later...
mcarrosquilla
Posted

Did you guys ever come up with a solution for this one?   I have the same issue on version 4.0.1.0

Posted (edited)

I too am having the same issue -- trailers do not play before my "main feature".  Cinema mode worked fine before I upgraded to v 4.x.  Now it does not work.  I have tried un-installing and re-installing both the the "Trailers" plugin and the "Cinema Mode" plugin to no avail.  My custom intros seem to be working (although the selection always seems to be the same custom trailer rather than selecting one at random).  I haven't really looked through the logs too much as they are quite large.  If anyone can tell me what to look for, I can grep for that.

Edited by jdotero
Happy2Play
Posted

There are several topics on this and it is being looked into.

miniliQuid
Posted (edited)

I totally forgot I posted here a while ago.

Was before the big server update though.

Fixed itself after a week, maybe 2 weeks (server update perhaps?).

Wasn't paying attention to it since the feature doesn't add too much of interest for me (disabled on my own account currently).

 

My post was from November though...

Also have no specifics so the information is probably not of much use.

 

PS: rebooting emby, or server didn't help with it, that much I do know.

Edited by miniliQuid
abescalamis
Posted (edited)

Cinema mode is not working since I updated the server

Log.rtf

Edited by abescalamis
Happy2Play
Posted

Cinema mode is not working since I updated the server

 

Merged topic

Posted

This is happening for me also, version 4.0.2.0. I recall there was an issue with the newest version of ffmpeg so I'm still running 4.0.2-7. Should we update to 4.1.1-1?

Posted

This will be resolved in Emby Server 4.1. Thanks guys.

  • Like 2
BlazedMonkey
Posted (edited)

Add me to the list of "my trailers are broken" :wavey:

 

EDIT:  my apologies, I somehow didn't see there was a page 2.  Thanks for the update Luke.

Edited by BlazedMonkey
Posted

Sweet, I see 4.1.0.10-beta was just released and 4.1.0.6-beta has been out for almost a month now, so 4.1.x official should be right around the corner :D

  • 1 month later...
Posted

Cinema Mode is also not working for me: in web app, Android app, Roku or Android TV! Server and all apps have Cinema Mode enabled. Reinstalled Trailers plugin. Restarted server. Tweaked everything. IT'S NOT WORKING!

Posted

Cinema Mode is also not working for me: in web app, Android app, Roku or Android TV! Server and all apps have Cinema Mode enabled. Reinstalled Trailers plugin. Restarted server. Tweaked everything. IT'S NOT WORKING!

 

Hi there, this will be resolved with the upcoming 4.1 server release. Thanks.

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