Croll12 3 Posted January 7, 2018 Share Posted January 7, 2018 On the fire tv, the artwork is displayed funny. Some are correct where others are stretched. It seems every third one displayed is correct. I have tried numerous different image sizes and they all display correct on iOS app and the web app. I have uninstalled the plugin and reinstalled, same results. I have also tried changing the display settings of images from default, small, etc. same result. Anything I am missing? Link to comment Share on other sites More sharing options...
Luke 37119 Posted January 7, 2018 Share Posted January 7, 2018 hi there, can you please show a screenshot of an example? thanks ! Link to comment Share on other sites More sharing options...
Croll12 3 Posted January 7, 2018 Author Share Posted January 7, 2018 Attached. All images are from the tmdb api. Tried folder size original and w780. Same outcome with both. Link to comment Share on other sites More sharing options...
Luke 37119 Posted January 7, 2018 Share Posted January 7, 2018 For the primary images, you will want to make sure the aspect rations are 2:3, or at least something close to that. I would check on that. Link to comment Share on other sites More sharing options...
Croll12 3 Posted January 7, 2018 Author Share Posted January 7, 2018 I’m not sure how to do that. This is only like that, movie library looks fine. Web app and iOS app display the images correctly. Only the Fire TV looks this way in IPTV plugin. Link to comment Share on other sites More sharing options...
Luke 37119 Posted January 7, 2018 Share Posted January 7, 2018 What do you mean exactly by you're not sure? You obviously customized these images to begin with right? Link to comment Share on other sites More sharing options...
Croll12 3 Posted January 7, 2018 Author Share Posted January 7, 2018 No. They are from the movie database api. I query the api and they provide the url to the movie image. There are different sizes you call request, original, w50, w780. I have tried all 3 and that’s how it looks. Link to comment Share on other sites More sharing options...
Croll12 3 Posted January 7, 2018 Author Share Posted January 7, 2018 I take that url and use it as the image url in the plugin. Link to comment Share on other sites More sharing options...
Luke 37119 Posted January 7, 2018 Share Posted January 7, 2018 Have you checked the images behind the urls? At least for some of those that are getting stretched? Link to comment Share on other sites More sharing options...
Croll12 3 Posted January 7, 2018 Author Share Posted January 7, 2018 Yes. They look the same as the others when I download it and view it. Link to comment Share on other sites More sharing options...
Croll12 3 Posted January 7, 2018 Author Share Posted January 7, 2018 Here are two urls to sample. The picture I sent above has these 2 in there. 2 Guns: https://image.tmdb.org/t/p/w780/30lM3Uvzs6HOG5l4hzhwxYTWgd3.jpg 3 Idiots: https://image.tmdb.org/t/p/w780/wbE5SRTZFtQxgj2nIo4HJpQDk0k.jpg Both are 780 x 1170 Link to comment Share on other sites More sharing options...
Luke 37119 Posted January 7, 2018 Share Posted January 7, 2018 Ok we'll have to see what @@ebr thinks. Thanks. Link to comment Share on other sites More sharing options...
ebr 14935 Posted January 8, 2018 Share Posted January 8, 2018 The key is going to be does the source of this image (to the app - meaning the IPTV plug-in I guess) know what size it is and relay that? Link to comment Share on other sites More sharing options...
Croll12 3 Posted January 8, 2018 Author Share Posted January 8, 2018 I would think so simply because they display correctly in the web app and iOS app. Link to comment Share on other sites More sharing options...
ebr 14935 Posted January 8, 2018 Share Posted January 8, 2018 Can you please bring up that screen and then send a log from the app? How to Report a Problem Thanks. Link to comment Share on other sites More sharing options...
Croll12 3 Posted January 8, 2018 Author Share Posted January 8, 2018 Logs have been sent now. User name is Emby Link to comment Share on other sites More sharing options...
ebr 14935 Posted January 8, 2018 Share Posted January 8, 2018 Okay, got that. Can you please actually click on one of those items that has a stretched image so it goes into the detail page and then send that log? Thanks. Link to comment Share on other sites More sharing options...
Croll12 3 Posted January 8, 2018 Author Share Posted January 8, 2018 Done. In the details page it displays the image correctly. Link to comment Share on other sites More sharing options...
ebr 14935 Posted January 8, 2018 Share Posted January 8, 2018 Thanks. You don't have that view set to show Banners, do you...? Link to comment Share on other sites More sharing options...
Croll12 3 Posted January 8, 2018 Author Share Posted January 8, 2018 No. Set to default currently. Link to comment Share on other sites More sharing options...
ebr 14935 Posted January 8, 2018 Share Posted January 8, 2018 Okay, I'm putting up a beta with a debug message in it that may give us some more info. If you can join the beta and send another log from it, I may be able to track down what is going on. Thanks. Android Open Beta Testing Link to comment Share on other sites More sharing options...
Croll12 3 Posted January 8, 2018 Author Share Posted January 8, 2018 I believe I am part of the beta testing. I received the email from Amazon and selected the server. The email stated it was going to auto install, but I do not see a beta version on there. Link to comment Share on other sites More sharing options...
ebr 14935 Posted January 8, 2018 Share Posted January 8, 2018 Yeah, the logs you've been sending have been from the released version. The beta on Amazon is an entirely different app. It will have an orange "Test" banner on the upper left corner. Be sure you wait until you get 1.5.32. It just went up to Amazon and usually takes a couple hours to go out. Link to comment Share on other sites More sharing options...
Croll12 3 Posted January 8, 2018 Author Share Posted January 8, 2018 Then I must not be doing something right to install it. I search for it on the firetv and only see Emby. I also look at amazon.com and only see the Emby app saying “buy again”. No options for Beta or testing. Link to comment Share on other sites More sharing options...
Croll12 3 Posted January 8, 2018 Author Share Posted January 8, 2018 I finally was able to install the beta version, but the version is 1.5.21a. I sent logs anyways but waiting for 1.5.32 Link to comment Share on other sites More sharing options...
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