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Emby app on Synology keeps stopping


dvanthuyl
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dvanthuyl

thanks, i'll give it another try. It certainly is not happening as often now, so i'm not sure how to recreate the issue at this moment.

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I am running the XPEnology package with DSM 6.1.4 and seem to run in the same (or similar) problem.

 

I recently switched from DSM 5 to DSM 6 and in that process reinstalled Emby Server (and imported my settings using the config backup plugin).

 

It seems to run fine in gerneal:

Frontpage, Search, Series, Collection, Favorites  views seem to work fine.

I can also interact with the movies/episodes and streaming also works as expected,

 

But when I switch to the "Movies" (library) view the emby server process stops: It shows the first page but the images will not load. Looking in the Synology Package manager reveals that the Emby process stopped)

 

The logs seem to contain no error messages or exceptions so far. (debug logging turned on as well)

But the "embysvr.stderr" actually shows some issues.

Appended both the latest log and a "tail -f embysvr.stderr" of when Emby stopped.

 

Anything more I can do/try?

 

Regards

MS

 

P.S. As there is no "disable" for plugins (or did I miss that?) - will uninstalling plugins (for debugging) and reinstalling them later on keep my settings?

 

 

EDIT: While Search works fine most of the time, it also crashes if I search for some specific movies (I suspect newly added)

tail_embysvr_stderr.txt

server-63654040369.txt

Edited by n00b42
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P.S. As there is no "disable" for plugins (or did I miss that?) - will uninstalling plugins (for debugging) and reinstalling them later on keep my settings?

 

Yes it will retain your settings.

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I hope its ok to stay in this topic (otherwise I will open a new one)

 

By deactivating all plugins and activating them one after the other I could narrow down the problem to the CoverArt plugin.

When I activate it the above mentioned problem occurs (Process stops at Movie view)

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  • 3 weeks later...
dvanthuyl

I don't know about anyone else, but version 3.3 on Synology seems a lot more stable. I've not had any issues since upgrading to that one. So far it's been rock solid, serving multiple clients from multiple locations and devices. It seems to respond quicker too.

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Everbrave

3.3 running stable without issues!

Any improvements on the HW Transcoding side; especially VAAPI or QuickSync for DS918+?

Edited by Everbrave
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Thanks for the feedback. This release doesn't have anything specific to VAAPI or QuickSync. Thanks.

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solabc16

Hello @@dvanthuyl, @@Everbrave, All

 

Thanks for the feedback. You may have seen from the release notes, we reverted the default image processing library with this release, based on an analysis of the telemetry.

 

The most recent updates are covered in this thread, which saw us move a significant step forward: https://emby.media/community/index.php?/topic/48771-va-api-pixelation-on-ds416play/?p=504854

 

Is there anything in particular you're looking for with regard to performance and/or stability?

 

Best

- James

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  • 4 weeks later...
Everbrave

Hello @@dvanthuyl, @@Everbrave, All

 

Thanks for the feedback. You may have seen from the release notes, we reverted the default image processing library with this release, based on an analysis of the telemetry.

 

The most recent updates are covered in this thread, which saw us move a significant step forward: https://emby.media/community/index.php?/topic/48771-va-api-pixelation-on-ds416play/?p=504854

 

Is there anything in particular you're looking for with regard to performance and/or stability?

 

Best

- James

 

 

the server freezes, so how to prevent that? It is not yet clear to me.

Thanks

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trmentry

Woke up this morning and my Emby Server 3.3.1.0-1 on DS918+ was stopped.   I restarted it without issue.   

 

 

I had a log file named "unhandled" show up early this morning.  This is all that was in there.  

System.NullReferenceException: Object reference not set to an instance of an object

at System.IO.InotifyWatcher.ProcessEvents (System.Byte[] buffer, System.Int32 length) [0x0009d] in <7bc83f72cfb44c1eac96d11ef998e9a2>:0

at System.IO.InotifyWatcher.Monitor () [0x00031] in <7bc83f72cfb44c1eac96d11ef998e9a2>:0

at System.Threading.ThreadHelper.ThreadStart_Context (System.Object state) [0x00014] in <d31cad56a57f4677b3b2262d472abcad>:0

at System.Threading.ExecutionContext.RunInternal (System.Threading.ExecutionContext executionContext, System.Threading.ContextCallback callback, System.Object state, System.Boolean preserveSyncCtx) [0x00071] in <d31cad56a57f4677b3b2262d472abcad>:0

at System.Threading.ExecutionContext.Run (System.Threading.ExecutionContext executionContext, System.Threading.ContextCallback callback, System.Object state, System.Boolean preserveSyncCtx) [0x00000] in <d31cad56a57f4677b3b2262d472abcad>:0

at System.Threading.ExecutionContext.Run (System.Threading.ExecutionContext executionContext, System.Threading.ContextCallback callback, System.Object state) [0x0002b] in <d31cad56a57f4677b3b2262d472abcad>:0

at System.Threading.ThreadHelper.ThreadStart () [0x00008] in <d31cad56a57f4677b3b2262d472abcad>:0

System.NullReferenceException

at System.IO.InotifyWatcher.ProcessEvents (System.Byte[] buffer, System.Int32 length) [0x0009d] in <7bc83f72cfb44c1eac96d11ef998e9a2>:0

at System.IO.InotifyWatcher.Monitor () [0x00031] in <7bc83f72cfb44c1eac96d11ef998e9a2>:0

at System.Threading.ThreadHelper.ThreadStart_Context (System.Object state) [0x00014] in <d31cad56a57f4677b3b2262d472abcad>:0

at System.Threading.ExecutionContext.RunInternal (System.Threading.ExecutionContext executionContext, System.Threading.ContextCallback callback, System.Object state, System.Boolean preserveSyncCtx) [0x00071] in <d31cad56a57f4677b3b2262d472abcad>:0

at System.Threading.ExecutionContext.Run (System.Threading.ExecutionContext executionContext, System.Threading.ContextCallback callback, System.Object state, System.Boolean preserveSyncCtx) [0x00000] in <d31cad56a57f4677b3b2262d472abcad>:0

at System.Threading.ExecutionContext.Run (System.Threading.ExecutionContext executionContext, System.Threading.ContextCallback callback, System.Object state) [0x0002b] in <d31cad56a57f4677b3b2262d472abcad>:0

at System.Threading.ThreadHelper.ThreadStart () [0x00008] in <d31cad56a57f4677b3b2262d472abcad>:0
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  • 1 month later...
Mdrodge

This issue was fixed a few months ago but now it's back. (worse than ever)

 

The server app must be restarted on my DS916+ 8gb every time i watch a show (the show will play in full but the server will be off line before i can start the next show).

 

This has become a massive pain.

 

Every thing is untouched since i last spoke on this topic so i'm guessing it's something in the newer updates

 

Please Help

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webreaper

Just to add, I thought I'd give Emby a go and see how it compares to Plex. Two days in, and the server has stopped and had to be manually restarted for each of those two days. Not a great user experience!

 

I'm running Emby 3.4.1.0 on a Syno 916+ with 8GB of RAM. I have the Trakt Plugin installed, but nothing else. 

 

Logs show an unhandled exception today:

System.NullReferenceException: Object reference not set to an instance of an object
at System.IO.InotifyWatcher.ProcessEvents (System.Byte[] buffer, System.Int32 length) [0x0009d] in <d6c698d00e4945d0b7ff1f172eba44c7>:0
at System.IO.InotifyWatcher.Monitor () [0x00031] in <d6c698d00e4945d0b7ff1f172eba44c7>:0
at System.Threading.ThreadHelper.ThreadStart_Context (System.Object state) [0x00014] in <9f46da0973534d9c8737c50aeebf5ecb>:0
at System.Threading.ExecutionContext.RunInternal (System.Threading.ExecutionContext executionContext, System.Threading.ContextCallback callback, System.Object state, System.Boolean preserveSyncCtx) [0x00071] in <9f46da0973534d9c8737c50aeebf5ecb>:0
at System.Threading.ExecutionContext.Run (System.Threading.ExecutionContext executionContext, System.Threading.ContextCallback callback, System.Object state, System.Boolean preserveSyncCtx) [0x00000] in <9f46da0973534d9c8737c50aeebf5ecb>:0
at System.Threading.ExecutionContext.Run (System.Threading.ExecutionContext executionContext, System.Threading.ContextCallback callback, System.Object state) [0x0002b] in <9f46da0973534d9c8737c50aeebf5ecb>:0
at System.Threading.ThreadHelper.ThreadStart () [0x00008] in <9f46da0973534d9c8737c50aeebf5ecb>:0
System.NullReferenceException
at System.IO.InotifyWatcher.ProcessEvents (System.Byte[] buffer, System.Int32 length) [0x0009d] in <d6c698d00e4945d0b7ff1f172eba44c7>:0
at System.IO.InotifyWatcher.Monitor () [0x00031] in <d6c698d00e4945d0b7ff1f172eba44c7>:0
at System.Threading.ThreadHelper.ThreadStart_Context (System.Object state) [0x00014] in <9f46da0973534d9c8737c50aeebf5ecb>:0
at System.Threading.ExecutionContext.RunInternal (System.Threading.ExecutionContext executionContext, System.Threading.ContextCallback callback, System.Object state, System.Boolean preserveSyncCtx) [0x00071] in <9f46da0973534d9c8737c50aeebf5ecb>:0
at System.Threading.ExecutionContext.Run (System.Threading.ExecutionContext executionContext, System.Threading.ContextCallback callback, System.Object state, System.Boolean preserveSyncCtx) [0x00000] in <9f46da0973534d9c8737c50aeebf5ecb>:0
at System.Threading.ExecutionContext.Run (System.Threading.ExecutionContext executionContext, System.Threading.ContextCallback callback, System.Object state) [0x0002b] in <9f46da0973534d9c8737c50aeebf5ecb>:0 
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solabc16

Hello @@webreaper

 

This issue does affect certain configurations and we hope will be resolved when we switch to .NET Core later in the year. In the meantime, disable real-time monitoring on the libraries you’ve added and you should find your system runs without issue.

 

Best

- James

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webreaper

Okay. Thanks. Without real-time monitoring, it doesn't really work as a media server for me, as I'll often drop a new media file in and then want to watch it. Setting up Sonarr/Radarr connect to Emby should help, but it means that until this is fixed moving from Plex to Emby isn't a realistic prospect yet.

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  • 3 weeks later...
Glyde62

Having the same problem here, Started a few days ago

have to restart Emby on my Synology every afternoon when I try to play something

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Hi ! Sorry for my bad english..   my Emby Server on a DS1812+ Version 3.4.1.0  stops also nearly every day without any reason. After i start the Server it works fine.

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FrostByte

Just wanted to add that Emby 3.4.1.0 is working great on my DS418play and it's up 24 hours a day.

Edited by FrostByte
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