Jump to content

Samsung Smart TV can't connect to server.


NYRANGERS423

Recommended Posts

NYRANGERS423

So I have a smasung smart tv in my home, and i can download the app to the tv and setup connecting to my server just fine. When I go over to a family members house I use there Samsung Smart TV and the app downloads just fine but when I try connecting to my server it can not connect. I use emby connect on the tv and it shows that there is a server to choose from. I click it and after a few seconds of loading it says it couldn't connect to the server. Is this because the smart tv app only works for in network servers? Any help is help full. Thank you!

Link to post
Share on other sites
NYRANGERS423

Hello, thanks for the relies. So I did look at the troubleshooter. The internal connections work and the External connections also do work on browsers, the android emby app, and IOS. The app on the Samsung smart TV can not connect while away from home. My ports are also forwarded for the external connection. I do use https and I do have a certificate. I think I am going to try a external http connection and see where this takes me. Any more ideas? Also one more question, If I am in the emby app on the smart TV I use emby connect to find the server, could it be looking for a http connection instead of a https?

Edited by NYRANGERS423
Link to post
Share on other sites

Yea I would try http. What kind of SSL cert are you using? You need to make sure you're using a cert that Samsung will trust because there's no way for us to override that. I'm guessing that's probably the issue. Thanks.

Link to post
Share on other sites
NYRANGERS423

I use currently SSLs.com to get a Certificate. I used previously sslforfree but some sites still didn't trust it, so that is why I switched over. Do you know of a better SSL certificate solution that is more widely trusted?

Link to post
Share on other sites
  • 1 month later...
NYRANGERS423

Hey everyone, I am back I am still trying to get the Samsung tv to work correctly. I am now using SSLs.com to get my certificate. It is about $9 for 3 years which I don't think is bad at all. I found that using this certificate instead gets almost all my browser and devices to work just not the Samsung tv. If I get any more answer about the Samsung tv certificate issue I will pass it along. If anyone needs help with SSLs.com just let me know I can try to help.

  • Like 1
Link to post
Share on other sites

Its associated with a hostname. 

And I've also been having issues with clients not connecting over SSL.

 

Chromecast Ultra is the only one I've has success with using SSL.

 

The iPhone app works

The Amazon Fire TV does not.

Apple TV has issues as well

Older chromecasts seem to have issues as well. 

Link to post
Share on other sites
  • 1 month later...

I'm having the same issue.  I was able to download the emby app on this Samsung smart TV 2013.  When I go to connect to server it spins for about 2 mins and then says cannot connect to server.  From same network my android phone can connect fine over SSL using the self created certificate.  Are you saying Samsung won't allow SSL connections with self created certificates?   

Link to post
Share on other sites

I'm having the same issue.  I was able to download the emby app on this Samsung smart TV 2013.  When I go to connect to server it spins for about 2 mins and then says cannot connect to server.  From same network my android phone can connect fine over SSL using the self created certificate.  Are you saying Samsung won't allow SSL connections with self created certificates?   

 

hi @@ddywz. You need a trusted cert. There is no way for us to force the Samsung app to accept a self-signed cert.

Link to post
Share on other sites
  • 2 weeks later...

Looks like, I tested it today without SSL using port 8096 and all works fine.  I will have to get a cert then and see how it goes.

 

Thanks Luke!

Link to post
Share on other sites
  • 3 weeks later...
  • 4 months later...

Hello,

 

I use this thread because I think I have the same problem, but I am not sur.

 

My father have a Samsung TV, model UE32F5300AW, and in a long time ago, I have installed Emby with this link https://emby.media/community/index.php?/topic/9869-samsung-smart-tv-app-install-instructions/?p=277345

 

He can play movie, but many month later, it was broke, I don't have the date.

When he click on the app, she launches and displays the background image of emby and then nothing, no message.

 

Yesterday I delete the emby's app, and I install it again.

When I lunch the apps, she asks me the IP adress or the domain name.

I test with my IP adresse with 8920 for https or with nothing for http (8096), with my domain with and without the :8920 port and it was the same.

When I click OK, I have a message : "please wait" many seconds and nothing.

 

The app doesn't speak to https access so I think it is impossible to connect in https. Can you confirme me ?

And I think is it that the problem of my father.

A few month ago I decided to creat and install a certificat lets'encrypt for the access of Emby, and I think it is that whose stop the access of my father.

 
what can I do to make it work for him ? With or without https,... ?
 
Thank you for your help !!!
Link to post
Share on other sites
FrostByte

Correct, cmcg never implemented https before stopping development of the app.

 

Was your father connected to your sever when it was working, or was he using his own?

Link to post
Share on other sites

He was connected with my server. He don't have any server.

 

How to make it connect to my server ?

 

Is there an option on the server allowing the connection in http for those not supporting https ?

 

Is there another application for our TV ?

Edited by Darkjeje
Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...