HDR - High Dynamic Range.

[Zodler 18]

Please add HDR support. If I play an HDR file in Emby iOS TV it plays it washed out. File is normal HDR10.

 

First I suppose it should be in the server. Like a 3D file, the server should recognize it and show an HDR icon on the server.

[Luke 40121]

hi @@Zodler can we please look at an example? please attach the information requested in how to report a media playback issue. thanks !

[Zodler 18]

Are you saying that Emby supports HDR and I have a problem on my side?

 

Otherwise you can try any HDR file yourself. Here is a sample HDR file for you:

http://4kmedia.org/lg-new-york-hdr-uhd-4k-demo/

 

Don't watch the youtube. Click on the download file.

[Luke 40121]

Yes it should work in the app, that is why i asked for log files, thanks.

[Zodler 18]

Ok, I will look into it.

[ebr 15672]

Just to be sure, you did enable dynamic range matching in the Apple TV device settings, correct?

[Zodler 18]

There is no dynamic range matching in the Apple TV. It is always set to HDR. Some people say they will add that later in TV OS 11.2 but currently there is not.

 

Here are the logs. I think the problem is that it is transcoding on the server side.

 

I play 2 files. The first is SDR. The second is HDR.

ffmpeg-transcode-7fd822b4-07f7-4f0c-9461-c600bcf1fd20.txt

ffmpeg-transcode-9b8dec76-9b83-48a1-b5c9-e87af73ff4f2.txt

ffmpeg-transcode-1945ad0b-6b99-4825-9681-a9489086f96b.txt

ffmpeg-transcode-7344efc0-2393-42e8-938f-be3662fffdac.txt

server-63645583733.txt

[Zodler 18]

By the way, the SDR file also looks really bad. Not the colors but the resolution looks real low. I think the server is transcoding everything SDR + HDR.

[ebr 15672]

So your device menu doesn't have these options:

 

[Zodler 18]

So your device menu doesn't have these options:

 

 

 

No, what apple TV OS version you have?

[Luke 40121]

Exactly, that's why I asked for logs. We need to learn why it is transcoding.

[ebr 15672]

Exactly, that's why I asked for logs. We need to learn why it is transcoding.

 

Logs are above and all items appear to be mkv so they won't direct play.

 

The appear to be falling into the bitrate problems others are reporting as well.