Lag1791 1 Posted October 25, 2017 Share Posted October 25, 2017 System A10-7800 Radeon R7 built on graphics 16GB DDR3 2400 SDram Output HDMI to Yamaha receiver to HDMI output to Samsung 60” 4k smart TV +32TB Unraid Server running the Emby Docker. Been using MB/Emby since 2007. So previously I was on windows 7 and using Emby WMC with MPC and MadVR. It gave me great quality video with refresh rate switching. About 6+months ago I installed Windows 10 and Emby Theater. For the life of me I could not get the refresh rate switching to work with MadVR and Emby Theater. I almost went back to the WMC Emby but I really liked the look and usage of Emby Theater so I just dealt with watching all my 24p content at 60p. Well I got excited when they put out the 2.9.3 Emby Theater cause now it had built in refresh rate switching. So last night I decided to do a fresh install of Windows 10 and Emby Theater. This is what is going on. All setting in Emby theater are default except under video I have HA=D3D copyback, Refresh rate switching checked off, and (60;24) typed in below. Internal and Madvr refresh rate switching works perfect for me. But as soon as it switches to 1920x1080 24p I lose all audio. My receiver goes from 5.1 to stereo (Straight PCM) but no sound comes out of the speakers. When I’m using the internal Emby rate switching and open the sound properties the volume indicator is showing the audio track is playing (up & down green bar indicator). When I used the MadVR the setting show the track is playing correctly. But again no sound. As soon as I exit the 24p video the 5.1 indicator on my receiver comes back on and sound returns to the computer. If I play the same exact videos and turn off the refresh rate switching the movie and soundtrack play fine at 60p. Any thoughts. I would post a log if someone could tell me where it is. I also will post some screen-shot when I get home from work tonight. Link to comment Share on other sites More sharing options...
Sammy 735 Posted October 25, 2017 Share Posted October 25, 2017 Screen shots and logs are good to post. The log is in the server configuration GUI under Logs. Link to comment Share on other sites More sharing options...
Guest asrequested Posted October 25, 2017 Share Posted October 25, 2017 (edited) If you are only using MadVR, the Theater logs won't reveal anything. Have you tried the default player? The logs for that you have to set up. I can help. Edited October 25, 2017 by Doofus 1 Link to comment Share on other sites More sharing options...
Guest asrequested Posted October 25, 2017 Share Posted October 25, 2017 In testing, I discovered that I don't get audio from the first video. You can test by enabling cinema mode so it plays a trailer, first. See what happens. Link to comment Share on other sites More sharing options...
Lag1791 1 Posted October 25, 2017 Author Share Posted October 25, 2017 If you are only using MadVR, the Theater logs won't reveal anything. Have you tried the default player? The logs for that you have to set up. I can help.I was specifically using the default player. I only tried the MadVR option to see if that worked. It responded the same as the default player. Sent from my SM-N950U using Tapatalk Link to comment Share on other sites More sharing options...
Lag1791 1 Posted October 25, 2017 Author Share Posted October 25, 2017 In testing, I discovered that I don't get audio from the first video. You can test by enabling cinema mode so it plays a trailer, first. See what happens.I will try that, thank you. Sent from my SM-N950U using Tapatalk Link to comment Share on other sites More sharing options...
Guest asrequested Posted October 26, 2017 Share Posted October 26, 2017 How to set up logging for mpv Link to comment Share on other sites More sharing options...
Lag1791 1 Posted October 26, 2017 Author Share Posted October 26, 2017 So last night I did some more testing. Seems it is an ATI/AMD driver issue. I originally was running the latest Crimson driver. I rolled back to a 2year old CCC driver and audio and switching worked. On only issue then was the picture was broken up. So then I upgraded to the crimson driver again and picture was great but loss audio again. It seems the the A10 k7 integrated graphics are not well supported by the current drivers. So I ended up picking up a GTX 1050. Will see how that works out for me. I will report back when everything is up and running. Sent from my SM-N950U using Tapatalk Link to comment Share on other sites More sharing options...
randomevents 38 Posted October 27, 2017 Share Posted October 27, 2017 @, you're still not getting audio on the first movie??? Link to comment Share on other sites More sharing options...
Guest asrequested Posted October 27, 2017 Share Posted October 27, 2017 @, you're still not getting audio on the first movie??? @@randomevents I haven't tested with your new refreshrate.exe, and in the current release, refresh rate switching doesn't work at all. So I was waiting for the new release to test again. Link to comment Share on other sites More sharing options...
Lag1791 1 Posted October 31, 2017 Author Share Posted October 31, 2017 So quick update. I installed the Gtx 1050, fresh windows install and latest Nvidia driver. Same dam thing happened. No audio when switch to 24p. Comes back when switch back to 60p 1920x1080. Again if I stay at 60p soundtrack plays fine. So I think it really is some sort of HDCP issue. My receiver I'm passing the Hdmi through is like 1.2 or 1.3 ver. Bought it in 2007/2008. I disconnected the pass through and did Hdmi direct to TV and and toslink to receiver. Switching and soundtrack worked fine. Funny thing too is the 1050 upped my streaming resolution to the native panel of 3840x2160 at 24p. Sound track was downgraded to straight DTS due to toslink. When I was passing through my receiver I only could get 1920x1080. Time to save up for a new receiver. I have my eye on Yamaha RX-A1060. Can get a refurbished for about $700.00. Lastly, what recommendation for HWA should I use with the Gtx 1050. Sent from my SM-N950U using Tapatalk Link to comment Share on other sites More sharing options...
Guest asrequested Posted November 1, 2017 Share Posted November 1, 2017 So, be aware that optical only supports basic 5.1, and nothing more. HDMI 1.2 and 1.3 also doesn't support the full range of audio that is available, now. Be sure of what you have. I'm wondering if you've been being downmixed, and not realized it? Which might not happen with refresh rate switching. I'm just speculating on that. But you should confirm your hardware capabilities. http://denon.custhelp.com/app/answers/detail/a_id/192/~/differences-between-hdmi-versions-1.1%2C-1.2%2C-1.3a%2C-1.4-and-2.0%3F Link to comment Share on other sites More sharing options...
Lag1791 1 Posted November 1, 2017 Author Share Posted November 1, 2017 (edited) Took a look at my receiver, Hdmi is 1.2a. Looks like I'm just going to use the optical out for now. Lol Sent from my SM-N950U using Tapatalk Edited November 1, 2017 by Lag1791 Link to comment Share on other sites More sharing options...
markyp 21 Posted November 1, 2017 Share Posted November 1, 2017 I’ve got an RXA-1060... Great receiver! 1 Link to comment Share on other sites More sharing options...
Lag1791 1 Posted November 1, 2017 Author Share Posted November 1, 2017 I’ve got an RXA-1060... Great receiver! Mine is a Rx-v1700. Got it factory refurbished in 2006 for $800.00 Still going strong and one of the best sounding receivers that I ever owned. Thing is a tank too. 130watt x7 channels. Have to get another equivillant quality Yamaha. That's all I know. Sent from my SM-N950U using Tapatalk Link to comment Share on other sites More sharing options...
Guest asrequested Posted November 1, 2017 Share Posted November 1, 2017 I used to use Yamaha receivers, until I tried Pioneer Elite. 1 Link to comment Share on other sites More sharing options...
solabc16 379 Posted December 20, 2017 Share Posted December 20, 2017 (edited) Hello I’ve come across the same thing whilst testing with a NUC7i5 running Win10, connected to a Denon AVR-X6400. I’ve seen the same problem discussed with other software packages. The ‘workaround’ they’re currenting providing, is to allow a manual delay duration to be configured between the refresh rate change and starting playback. Is there any way of doing this currently, to at least prove the theory? Best - James Edited December 20, 2017 by solabc16 1 Link to comment Share on other sites More sharing options...
Luke 37064 Posted December 20, 2017 Share Posted December 20, 2017 Yea @@randomevents can probably give you a small change that might help with that. What kind of delay are you expecting to need? Link to comment Share on other sites More sharing options...
ShoutingMan 95 Posted January 4, 2018 Share Posted January 4, 2018 I’ve see the same problem. Recent Intel drivers cause audio loss when video refresh rate changes during video play. A way to have video playback start after refresh rate switch might fix it. For now, I’ve disabled Windows updates to remain at the last good driver version. Link to comment Share on other sites More sharing options...
solabc16 379 Posted January 6, 2018 Share Posted January 6, 2018 Hello If we could make the delay configurable, then you can tweak it for your setup (to lessen the impact), this seems to be the approach taken elsewhere. Somewhere around 3-5 seconds I would expect to do the trick. There is a kludge to get around it, if using MadVR, whereby switching the subtitles on and off seems to bring it back to life. This only works with MadVR. For now, on this system, I've configured the system refresh at 24Hz (23Hz in the OS) and the playback is 100% reliable. This is of course, not desirable, as the fluidity of the UI experience takes a hit. Best - James Link to comment Share on other sites More sharing options...
Luke 37064 Posted January 6, 2018 Share Posted January 6, 2018 Yea i was just wondering that if the delay were small enough that most people wouldn't care then we could just make it standard behavior. @@randomevents is there currently any delay? Link to comment Share on other sites More sharing options...
ShoutingMan 95 Posted January 7, 2018 Share Posted January 7, 2018 Toggling audio tracks also works (assuming multiple). Likewise, I don’t like a fixed 23p rate because UI is so terrible. And not all content is 23.976Hz. Link to comment Share on other sites More sharing options...
ShoutingMan 95 Posted January 7, 2018 Share Posted January 7, 2018 Don’t make it fixed or standard. Most people don’t need it. And I’m working around by blocking Windows updates. And I suspect it needs to be longer than the refresh sync time, which is as long as 15 seconds on some projectors. So a fixed 5 second pause might not be a complete solution. Link to comment Share on other sites More sharing options...
randomevents 38 Posted January 7, 2018 Share Posted January 7, 2018 @@Luke @@ShoutingMan , the current pause on refresh rate is 3 seconds down from an original 5 seconds I think. Link to comment Share on other sites More sharing options...
Luke 37064 Posted January 7, 2018 Share Posted January 7, 2018 Oh it's already 3? Interesting. I feel like if we try 4 nobody's really going to care and maybe that will be enough. Link to comment Share on other sites More sharing options...
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