HEVC not direct playing in new LG app

[bored_n_2003 2]

HEVC is being transcoded to the LG app

[Luke 39361]

Hi, this is resolved for the next release of the app, thanks.

[bored_n_2003 2]

Thanks for the quick response

[barnum 5]

Hi, this is resolved for the next release of the app, thanks.

Thanks Luke

[bdreams 4]

You could unchecked anything to do with transcoding under user profile media playback it worked for me.

[Luke 39361]

Just be aware that will probably cause playback problems in other Emby apps.

[bdreams 4]

Fully aware created a separate profile for now until the update thanks keep up the good work.

[paolomarino 0]

Thanks for the tips. I have fixed the problem emby webos app force transcode hevc movies.

I created a new user and i have unchecked all trascoding and conversion checkboxes (3 checkbox unchecked) and i left checked only "Allow media playback" (the first one).

I use this "modified" user to logon on emby webos lg app and I always have direct play. All files works fine, even MKV 4K HDR hevc with dolby atmos.

I use the standard user on all others emby app (like on the phone) to have enabled the transcoding features.

Edited November 2, 2017 by paolomarino

[deiniol39 18]

Just had a full Emby user overhaul. This tip worked a treat. 

 

Thanks

[Lyfesaver 73]

New version released in the past day or so also does not direct play for me

[Luke 39361]

Hi guys, can you please attach the ffmpeg log from an example? you can learn how to do that here:

https://emby.media/community/index.php?/topic/739-how-to-report-a-problem/

 

Thanks.

[andyblac644 69]

Hi guys, can you please attach the ffmpeg log from an example? you can learn how to do that here:

https://emby.media/community/index.php?/topic/739-how-to-report-a-problem/

 

Thanks.

 

@@Luke here you go, I shutdown, cleaned the log folder & restarted Emby Server before opening the the Emby LG App, so all these log are from the single session.

 

I also had no DTS sound either, my tv supports DTS-core.

 

edit:

maybe this has something to do with it ?, look at the last 2 options ?, also why do it think it is h264 or is that just a profile name ?

http://192.168.2.1:8096/emby/videos/0a1c1f199c1648f793c7a5d1a0ffe6a5/hls1/main/0.ts?DeviceId=8e641eb9dbc7ef86ece600a6059037e3e6504b52&MediaSourceId=0a1c1f199c1648f793c7a5d1a0ffe6a5&VideoCodec=h264&AudioCodec=ac3,eac3,aac,mp3&AudioStreamIndex=2&VideoBitrate=139616000&AudioBitrate=384000&PlaySessionId=591fb8b666284e4ba380289374bf6dfa&api_key=a4ae47e8acfa4f71825c81e097c3725d&CopyTimestamps=false&SubtitleMethod=Encode&TranscodingMaxAudioChannels=6&EnableSubtitlesInManifest=false&Tag=9964a7a01752948ccbca20dff97c2d7d&RequireAvc=false&RequireNonAnamorphic=false&SegmentContainer=ts&MinSegments=1&BreakOnNonKeyFrames=True&h264-profile=high,main,baseline,constrainedbaseline&h264-level=51&allowVideoStreamCopy=false&allowAudioStreamCopy=false

logs-3.zip

Edited December 20, 2017 by andyblac644

[SamES 980]

@@andyblac644, can you please confirm, I believe your tv is webOS2 (not 3).   Have you tried putting this video on a USB device and playing directly on the TV.  This will tell us if it is an app or TV/capability issue.

 

Apologies if you have supplied this information earlier.

[andyblac644 69]

@@andyblac644, can you please confirm, I believe your tv is webOS2 (not 3).   Have you tried putting this video on a USB device and playing directly on the TV.  This will tell us if it is an app or TV/capability issue.

 

Apologies if you have supplied this information earlier.

 

 

yes my tv is a 55EF950V WebOS 2, all the files play perfectly with Xplay via plex, and on a USB stick.

[Luke 39361]

Ok, I think we've narrowed this one down, thanks.

[SamES 980]

yes my tv is a 55EF950V WebOS 2, all the files play perfectly with Xplay via plex, and on a USB stick.

 

Thanks

[Lyfesaver 73]

Ok, I think we've narrowed this one down, thanks.

 

Negative, Ghostrider. It does it on my LG 65UH8500. I will send send ffmpg log as soon as I can.

Edited December 21, 2017 by Lyfesaver

[Luke 39361]

Emby for LG 1.06 has just been released. Please try it out. Thanks !

[andyblac644 69]

@@Luke sorry but UHD stuff still does not play.

 

log in PM

Edited March 22, 2018 by andyblac644

[Luke 39361]

What do you mean does not play?

[Luke 39361]

In these logs we first tried to direct play, but the LG video player reported an error and so we automatically switched to transcoding. If the LG player is failing on the files that's not something we're going to be able to change.

[andyblac644 69]

@@Luke comes up saying no streams found or somethis like i have PM'd you the logs.

Edited March 22, 2018 by andyblac644

[Luke 39361]

Right because after switching to transcoding, the transcoding on the server wasn't happening fast enough to be playable.

[CBers 7020]

And transcoding UHD doesn't retain UHD, so what's the point.

[Luke 39361]

If it should direct play this file then you might want to look into why the LG player is being picky about it.