Moved from PLEX to Emby, but...metadata not working properly?

[itchykill 0]

Hello there,

 

New Emby Premiere member here.

 

I just moved from PLEX since there is some serious trouble with their Samsung Tizen App that has persisted through more than 6 months with subtitles out of sync.

 

So I downloaded the windows client and has added all my media. However, where PLEX seem to load metadata flawlessly for almost ALL my files, Emby doesn't. I've been sitting for a couple of hours to manually update metadata for many files, but I'm about to give up. It takes way too long and besides this should work properly and automatically insert the correct metadata.

 

Here is an example:

 

I have a folder called: Blade.II.2002.1080p.Bluray.x264 and within this folder is a file called hdc-blade2-1080.mkv

 

The Emby server won't insert the correct metadata for this file. Any suggestion to why this fails?

[itchykill 0]

Server version: 3.2.32.0

[itchykill 0]

Server log.

 

http://wildflower.dk/serverlog.txt

[Guest asrequested]

Take a look at the naming convention, that emby needs

 

https://github.com/MediaBrowser/Wiki/wiki/Movie%20naming

[itchykill 0]

So if I understand this correctly even though the folder is correct, it doesn't load metadata properly if the filename doesn't start with the media name?

[itchykill 0]

Is there any way to make it listen to the folder name only?

[Guest asrequested]

The problem with that is that a lot of people have one folder that has a lot of movies in it. I use media center master to rename all of mine. How big is your collection?

[ebr 15670]

So if I understand this correctly even though the folder is correct, it doesn't load metadata properly if the filename doesn't start with the media name?

 

I don't believe your folder names do match our conventions.  If they did, then, if only one video file was inside the folder it wouldn't matter what it was named (could be video.mkv).

[itchykill 0]

This category has around 1400 titles.

[itchykill 0]

It's located like this:

 

K:\Movies\Movie.Name\File.Name\

[Guest asrequested]

Your folder should be, Blade II (2002)

[Luke 40111]

I'd actually like to see the log from this blade ii example, but it's not in the log you posted. do you have that one? thanks.

[itchykill 0]

http://wildflower.dk/serverlog2.txt

 

Is this it?

[Luke 40111]

Well it looks like that log is from when you fixed it manually, and that succeeded. What i was hoping to see was the activity from when it was first initially imported.

[itchykill 0]

I think i may be out of luck to find a log for it. I have a suspicion that the second log is only logging when I manually tried to update the metadata.

[itchykill 0]

We just crossed each other there. Yes, I know what you mean. I'll try to see if there is anything in the log from one of the other titles with same problem.

[itchykill 0]

Another example:

 

K:\Movies\The.Wrestler.1080p.BluRay.x264\refined-wrestler-blu1080p.mkv

 

Log:

 

2017-09-25 21:13:13.719 Info HttpServer: HTTP Response 204 to ::1. Time: 14ms. http://localhost:8096/emby/Items/bea769dc42d51304cbbc7e8375f692a9/Refresh?Recursive=true&ImageRefreshMode=FullRefresh&MetadataRefreshMode=FullRefresh&ReplaceAllImages=true&ReplaceAllMetadata=true
2017-09-25 21:13:13.936 Info App: MovieDbProvider: Finding id for item: refined-wrestler-blu1080p
2017-09-25 21:13:13.936 Info HttpClient: HttpClientManager GET: https://api.themoviedb.org/3/search/movie?api_key=f6bd687ffa63cd282b6ff2c6877f2669&query=refined-wrestler-blu1080p&language=en
2017-09-25 21:13:14.367 Info HttpClient: HttpClientManager GET: https://api.themoviedb.org/3/search/movie?api_key=f6bd687ffa63cd282b6ff2c6877f2669&query=refined+wrestler+blu1080p&language=en
2017-09-25 21:13:14.472 Info HttpClient: HttpClientManager GET: https://www.omdbapi.com?apikey=fe53f97e&plot=full&r=json&t=refined-wrestler-blu1080p&type=movie
2017-09-25 21:13:15.000 Info ProviderManager: Saving image to K:\Movies\The.Wrestler.1080p.BluRay.x264-REFiNED\refined-wrestler-blu1080p\poster.jpg
2017-09-25 21:13:15.864 Info HttpServer: HTTP GET http://localhost:8096/emby/Users/00e144039bf449b68d38066995bba295/Items/c24617b68ceb915b7bba237b0091fa26. UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/60.0.3112.113 Safari/537.36
2017-09-25 21:13:15.873 Info HttpServer: HTTP Response 200 to ::1. Time: 10ms. http://localhost:8096/emby/Users/00e144039bf449b68d38066995bba295/Items/c24617b68ceb915b7bba237b0091fa26
2017-09-25 21:13:15.879 Info HttpServer: HTTP GET http://localhost:8096/emby/Items/c24617b68ceb915b7bba237b0091fa26/Images/logo?maxHeight=26&tag=f2e776f3650a89eb289f3510b7b8649d&quality=90. UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/60.0.3112.113 Safari/537.36
2017-09-25 21:13:15.934 Info HttpResultFactory: Transmit file C:\Users\pblon\AppData\Roaming\Emby-Server\cache\temp\10ab3ab58f6442cd8724abeeee6b0c8d.webp
2017-09-25 21:13:15.935 Info HttpServer: HTTP Response 200 to ::1. Time: 55ms. http://localhost:8096/emby/Items/c24617b68ceb915b7bba237b0091fa26/Images/logo?maxHeight=26&tag=f2e776f3650a89eb289f3510b7b8649d&quality=90
2017-09-25 21:13:19.309 Info HttpServer: HTTP GET http://localhost:8096/emby/Users/00e144039bf449b68d38066995bba295/Items/c24617b68ceb915b7bba237b0091fa26. UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/60.0.3112.113 Safari/537.36

[itchykill 0]

And this was done by manually asking it to update the metadata.

[Luke 40111]

In the above example, do you have two layers of folders for the one movie?

 

Note the image path:

K:\Movies\The.Wrestler.1080p.BluRay.x264-REFiNED\refined-wrestler-blu1080p\poster.jpg

What is the full path to the video file?

[itchykill 0]

K:\Movies\The.Wrestler.1080p.BluRay.x264-REFiNED\refined-wrestler-blu1080p

[itchykill 0]

I forgot to add the -refined part.

[Luke 40111]

That's the folder. what's the full path to the video file?

[Happy2Play 9446]

K:\Movies\The.Wrestler.1080p.BluRay.x264-REFiNED\refined-wrestler-blu1080p

 

So you are saying yes there is a folder inside a folder then the video? "The.Wrestler.1080p.BluRay.x264-REFiNED\refined-wrestler-blu1080p\refined-wrestler-blu1080p.mkv"

[itchykill 0]

K:\Movies\The.Wrestler.1080p.BluRay.x264-REFiNED\refined-wrestler-blu1080p\refined-wrestler-blu1080p.mkv

[itchykill 0]

Ah yes, I can see now that there is another folder.

 

Is PLEX using some other smart technique since they always find the metadata on such examples?