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Can only play media in browser, not apps - Moved houses, new router


NeauxGeaux
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I'll try to explain this as best I can.

 

Moved houses this week -- same computer setup just a different router.  Router is all set up correctly to port forward, etc.

 

I have NO problem streaming media through Chrome browser locally (wifi) or out-of-network. However, I cannot play ANY media on my Android Phone App (locally OR out-of-network) or Samsung TV App (locally connected).  Just to be clear, everything was working flawlessly before moving houses.

 

When attempting to stream via Android app or Samsung TV, I go to play a movie or tv show (have tried many different ones with different formats), then I get stuck on a black screen with the animated loading circle.

 

I have attached the logs.  No server settings have been changed, except for binding the new local IP address (previously was http://10.0.1.99, now it's http://192.168.1.99).  I have updated my dynamic DNS to account for the new ISP IP address.  I actually have a script that runs every 5 minutes checking for a new IP address thus updating the dynamic dns service (DuckDNS).  All of that is working properly, because I can load up the android/samsung TV app and browse the media, just cannot play it.

 

The log file attached is a log after a full restart, loading up the android app and trying to play a movie file.

 

I'm at a complete loss of what is going on.  Played with it for hours trying to figure it out to no avail.

 

Any help is greatly appreciated!

 

Edit 1:  The only errors I see in the log is this, which I am not sure what that is or if that is causing the problem.

Error HttpServer: Error in SharpWebSocket: An exception has occurred while receiving a message.. Exception.Message: The header part of a frame cannot be read from the data source.

Edit 2:  I just tried playing a music file on the android app and it works fine.  Another note, I did even try turning Hardware Acceleration off and still wasn't working.

 

Edit 3:  Interesting that I just came across this as well... not sure if related.  When at the dashboard and going to the Playback tab, I get stuck with the loading circle.  Attached is a screenshot of the console log.

 

Log.txt

post-104574-0-22750100-1497971253_thumb.png

Edited by NeauxGeaux
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I'll try to explain this as best I can.

 

Moved houses this week -- same computer setup just a different router.  Router is all set up correctly to port forward, etc.

 

I have NO problem streaming media through Chrome browser locally (wifi) or out-of-network. However, I cannot play ANY media on my Android Phone App (locally OR out-of-network) or Samsung TV App (locally connected).  Just to be clear, everything was working flawlessly before moving houses.

 

When attempting to stream via Android app or Samsung TV, I go to play a movie or tv show (have tried many different ones with different formats), then I get stuck on a black screen with the animated loading circle.

 

I have attached the logs.  No server settings have been changed, except for binding the new local IP address (previously was http://10.0.1.99, now it's http://192.168.1.99).  I have updated my dynamic DNS to account for the new ISP IP address.  I actually have a script that runs every 5 minutes checking for a new IP address thus updating the dynamic dns service (DuckDNS).  All of that is working properly, because I can load up the android/samsung TV app and browse the media, just cannot play it.

 

The log file attached is a log after a full restart, loading up the android app and trying to play a movie file.

 

I'm at a complete loss of what is going on.  Played with it for hours trying to figure it out to no avail.

 

Any help is greatly appreciated!

 

Edit 1:  The only errors I see in the log is this, which I am not sure what that is or if that is causing the problem.

Error HttpServer: Error in SharpWebSocket: An exception has occurred while receiving a message.. Exception.Message: The header part of a frame cannot be read from the data source.

Edit 2:  I just tried playing a music file on the android app and it works fine.  Another note, I did even try turning Hardware Acceleration off and still wasn't working.

 

Edit 3:  Interesting that I just came across this as well... not sure if related.  When at the dashboard and going to the Playback tab, I get stuck with the loading circle.  Attached is a screenshot of the console log.

 

You should upload your server log and your transcode log. If I had to guess I'd say it's related to a transcoding error.

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I'm using http://app.emby.media on my computer (Chrome), whether on LAN or WAN (remotely) works perfectly fine.  I can play any media.

 

It's the apps that I'm having issues with -- Android App (LAN or WAN) and Samsung TV (LAN).

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Wait a second. Everything is randomly working now....

 

Edit:  Still having issues loading up the Playback settings page.  But I'm just glad I can use my apps now.  I have no idea what was going on to be honest.  Nothing has changed between yesterday and today.

Edited by NeauxGeaux
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Ok that's an issue specific to cinema mode for the Mac server and it is resolved for the next release, thanks.

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