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QNAP 3.2.10.0 update problem


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Posted

Hello,

 

I have just upgraded as usually my Emby QNAP server application. I was in version 3.2.8.0 and upgraded to the version 3.2.10.0.

 

The problem is that when now i launch the emby server i got this error : 

Could not find file "/share/CACHEDEV1_DATA/.qpkg/Emby/Emby/dashboard-ui/index.html".

 

Anyone knows how to solve this problem, i'm stucked. Thanks for you return.

Posted

Hi @, what if you just open a web browser and visit:

 

{qnap_ip_address}:8096

 

Does that work?

Posted

Hello Luke,

 

No i have the same result.

Posted (edited)

I did this :

1/ Downgrade to version 3.2.9.0 and everything worked fine

2/ Upgrade to version 3.2.10.0 but links are not working and all entries are in english (not french) like if some templates or translation were missing. Strange behavior.

 

Configuration details :

QTS 4.2.4

QMono 4.6.2.7

FFmpeg 3.2.3

 

58deb7800c7e5_Capturedu20170331220807.pn

Edited by peyrusse
Posted

Hi,

 

I have the same problem, when I was upgrading from 3.2.9.0 to 3.2.10.0 I first saw the strange WebUI like in the image from peyrusse. Translations for the single buttons, labesl, tabs, etc. seems to be missing. When I refreshed the site, I got the error message:

 

Could not find file "/share/CACHEDEV1_DATA/.qpkg/Emby/Emby/dashboard-ui/index.html".

 

Restarting the emby server has no effect, the WebUI may not be loaded anymore, always the same error message. I had installed the emby server via the Qnapclub App Center. I have already removed the version and installed V3.2.9.0 via QPKG package, and this is working fine (unfortunatly my library is now gone, and I have to rebuild it). When installing V3.2.10.0 via QPKG the same problem occured. I then tried to locate the file which seems to be missing using SSH. Maybe there is a problem with path substitution, or something like this. I could not locate

 

/share/CACHEDEV1_DATA/.qpkg/Emby/Emby/dashboard-ui/index.html

 

but

 

/share/CACHEDEV1_DATA/.qpkg/Emby/Emby/dashboard-ui/dashboard-ui/index.html

 

Can you please check, and see if there is a mixup in the last release with building the URLs for the WebUI. Is there any other possibility to configure the server?

 

Thank you very much in advance.

 

Reguards

Bubblegumtrash

Posted

Same issue, but since there is no major upgrades i need 3.2.9 is sufficient for me

Posted

It's being looked into thanks for the report guys.

rocam1981
Posted (edited)

Same here rolling back - Luke I will update my other posts after confirming 3.2.9 works on my 251A

 

Tested GOOD>

 

Go to latest qmono and  3.2.9 

 

QNAP must be on 4.3 beta

Edited by rocam1981
Posted

Getting the same issue here!

rocam1981
Posted

Tested GOOD>

 

Go to latest qmono and  3.2.9 

 

QNAP must be on 4.3 beta

Posted

Thanks for the feedback !

Posted

Version 3.2.10 introduced an additional dashboard-ui part in the links, all the HTML files are located in "/share/CACHEDEV1_DATA/.qpkg/Emby/Emby/dashboard-ui/dashboard-ui/ but are not accessible from the dashboard.

Posted

I've been notified by QNAP that they released a new update that resolves this. Thanks !

Posted (edited)

Great thanks Luke for your help. I confirm the problem is solved.

Edited by peyrusse
Posted

Hi,

 

The new Version 3.2.10.1 is working now. Thanks for the quick response.

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