Unable to find ffmpeg, however it is there!

[thatoneguy99 33]

Hmmm. I have that on a laptop. Going to see if I can get the same error on it. My working emby server is on Ubuntu.

 

 

Sent from my phone!

[Luke 37120]

Can I see the entire portion of the log where you configured on the transcoding screen. Or the entire log from that session. We need to learn if Emby server is able to launch it at all or not due to execute rights.

[dcook 265]

That was the entire log

[thatoneguy99 33]

I just installed Emby on my CentOS 7 laptop and I didn't have any problems. I am attaching my log for Luke to compare. I will also post the link I used to install FFMPEG. Went fairly smoothly for me. Here is my log and I will be back with the rest of the install information.

server-63622856490.txt

[Luke 37120]

It doesn't contain the portion from post #7 though.

[thatoneguy99 33]

Here is what I used to install FFMPEG

https://www.vultr.com/docs/how-to-install-ffmpeg-on-centos

 

Here is what I used to install Emby 

 

https://emby.media/linux-server.html

 

For the Emby install I chose the stable release channel option.

[dcook 265]

I restarted the server a few times, so that was a different log file.

 

I tried to attach the actual log files to the post, but it won't let me, seems to only allow image attachments.

 

 

 

 

 

It doesn't contain the portion from post #7 though.

[dcook 265]

Nevermind I found the attachment option at the bottom of the browser!

 

Here are all the emby log files!

log.txt

[Andy777 21]

Nevermind I found the attachment option at the bottom of the browser!

 

Here are all the emby log files!

 

In

http://"your emby server internal address"::8096/web/encodingsettings.html

 

you can specify ffmpeg options.Apparently you didn't do so as the log shows ffmpeg is not found.

 

BR,

Abdy777

[dcook 265]

Andy, that is what I am trying to do.

 

The setup wizard never completes as it wont move past that step, and there is no option to skip like there is for live tv.

[Luke 37120]

It would appear unable to be unable to execute

2017-02-16 16:58:53.8288 Info MediaEncoder: Attempting to update encoder path to /root/ffmpeg. pathType: Custom
2017-02-16 16:58:53.8288 Info MediaEncoder: Running /root/ffmpeg/ffmpeg -version
2017-02-16 16:58:53.8325 Error MediaEncoder: Error validating encoder
        *** Error Report ***
        Version: 3.2.1.0
        Command line: /usr/lib/emby-server/bin/MediaBrowser.Server.Mono.exe -programdata /var/lib/emby-server -restartpath /usr/lib/emby-server/restart.sh
        Operating system: Unix 3.10.0.514
        64-Bit OS: True
        64-Bit Process: True
        Mono: 4.6.2 (Stable 4.6.2.7/08fd525 Tue Nov 29 22:31:42 UTC 2016)
        Processor count: 1
        Program data path: /var/lib/emby-server
        Application directory: /usr/lib/emby-server/bin
        System.ComponentModel.Win32Exception (0x80004005): ApplicationName='/root/ffmpeg/ffmpeg', CommandLine='-version', CurrentDirectory='', Native error= Out of memory
          at System.Diagnostics.Process.StartWithCreateProcess (System.Diagnostics.ProcessStartInfo startInfo) [0x001ee] in <bd46d4d4f7964dfa9beea098499ab597>:0
        System.ComponentModel.Win32Exception
          at System.Diagnostics.Process.StartWithCreateProcess (System.Diagnostics.ProcessStartInfo startInfo) [0x001ee] in <bd46d4d4f7964dfa9beea098499ab597>:0

[dcook 265]

Luke it has execute permissions. I tried leaving it in /usr/local/bin/ffmpeg and also tried from /root/ffmpeg

 

I can execute from the commmand line fine with the same user account that emby is using.

[thatoneguy99 33]

Should I assume that you will not be trying my links? Are you not keen to the idea of deleting and reinstalling FFMPEG using the link I posted? Or the Emby server install for that matter?

[dcook 265]

I tried that version as well.

 

@@Luke is there a way to make it skip the setup wizard?

 

Also you said it appears to unable to execute I don't see that in the log at all.  It has the correct permissions and I can execute via command line fine.

 

The error in the log says:  System.ComponentModel.Win32Exception (0x80004005): ApplicationName='/root/ffmpeg/ffmpeg', CommandLine='-version', CurrentDirectory='', Native error= Out of memory

 

What does Out of Memory error mean?

[Luke 37120]

Yea that part of the error message is interesting. Have you tried rebooting the machine?

[kjp4756 41]

It looks like you are running in a virtual machine.  How much ram have you allocated?  There was a thread a long time ago about someone who had some weird issues and it was because they had something like 256MB allocated to their emby vm.  Just a thought.

[dcook 265]

It is a VM, and has 1GB of ram, I could see maybe having issues with trans-coding multiple streams, however all I am trying to do is complete the setup wizard and it won't go past that step, keeps insisting that ffmpeg can't be found when it is most definitely there.

[kjp4756 41]

I'm not sure if 1GB would be enough.  Mono itself is a big memory hog.

 

EDIT: The emby process on my ubuntu server is using 1.25GB of RAM and it's not doing anything.

Edited February 17, 2017 by kjp4756

[dcook 265]

@@Luke

 

I just installed a new VM and increased memory from 1Gb to 3GB

I then installed Emby and ffmpeg exactly the same way as before and the setup wizard completed fine.

 

 

 

My suggestions:

 

1) Correct the error that is displayed during the setup wizard, as it was indicating that it could not find ffmpeg even though it was there, and in the log file it then stated it need 3.0 or higher which it was.

 

Would be more useful if the error actually displayed the reason for the failure, in this case if it had said "out of memory" right away I would have built a new VM with more memory instead of wasting hours trying to get Emby to detect that ffmpeg was actually installed.

 

2) Update the minimum requirements for Emby on Linux obviously 1GB Ram is not enough to even complete the Emby Setup Wizard, as seen by the "Out of Memory" error in the log

[Luke 37120]

Thanks for the info.

[dcook 265]

@@Luke

 

You should update this page:

https://github.com/MediaBrowser/Wiki/wiki/System%20requirements

 

It says for Linux 512MB is enough, when the setup wizard will not complete with anything less than 1GB memory

 

 

 

 

Thanks for the info.

[Luke 37120]

We have tested it though so I think there is possibly more to this story than we're seeing at the moment.

[dcook 265]

I don't know what else it would be then, it was clean Centos image, and the log file said Out of Memory, as soon as I bumped the memory the setup wizard completed.

 

Do you want me to build another vm with less memory and try again?

 

 

 

 

We have tested it though so I think there is possibly more to this story than we're seeing at the moment.

[kjp4756 41]

I set up a ubuntu 16.04.2 64 bit virtual machine on esxi 6u2 (nested in vmware fusion).  2 vcpus, 512MB ram.  I had no problems with completing the setup wizard.  I downloaded the daily ffmpeg version from the link in the wizard and extracted it in /var/lib/emby-server/ffmpeg.  

[dcook 265]

I did the same thing with Centos 7 and the wizard won't complete.

Also using the ffmpeg from the link in the wizard.

 

I can try it again tomorrow

 

 

 

I set up a ubuntu 16.04.2 64 bit virtual machine on esxi 6u2 (nested in vmware fusion).  2 vcpus, 512MB ram.  I had no problems with completing the setup wizard.  I downloaded the daily ffmpeg version from the link in the wizard and extracted it in /var/lib/emby-server/ffmpeg.