ryanmallison 0 Posted January 31, 2017 Share Posted January 31, 2017 Hi there, I'm running 3.1.5.0 and for some reason, I can't get my guide to update. It's completely blank. The list of channels populates just fine from the m3u and I can watch any channels, just no guide. It did work about a week ago. I've tried updating to betas and the dev channel with no success. I've also tried downloading the xml file and pointing it to the local copy instead with the same effect. Uninstalling and reinstalling, deleting the sources and putting them in again, etc. all didn't change anything. Any help you can provide would be greatly appreciated. Relevant log entry below: Thanks! 2017-01-30 17:46:45.0063 Info App: Refreshing guide with 7 days of guide data 2017-01-30 17:46:45.0063 Info App: xmltv path: http://pathhere.com/guide.xml 2017-01-30 17:46:45.2504 Error App: Error getting programs *** Error Report *** Version: 3.1.5.0 Command line: C:\Users\Administrator\AppData\Roaming\Emby-Server\system\MediaBrowser.ServerApplication.exe Operating system: Microsoft Windows NT 6.2.9200.0 64-Bit OS: True 64-Bit Process: True Processor count: 4 Program data path: C:\Users\Administrator\AppData\Roaming\Emby-Server Application directory: C:\Users\Administrator\AppData\Roaming\Emby-Server\system System.ArgumentNullException: Value cannot be null. Parameter name: key at System.Collections.Generic.Dictionary`2.FindEntry(TKey key) at System.Collections.Generic.Dictionary`2.TryGetValue(TKey key, TValue& value) at Emby.Server.Implementations.LiveTv.EmbyTV.EmbyTV.<GetProgramsAsyncInternal>d__71.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at Emby.Server.Implementations.LiveTv.EmbyTV.EmbyTV.<GetProgramsAsync>d__69.MoveNext() System.ArgumentNullException at System.Collections.Generic.Dictionary`2.FindEntry(TKey key) at System.Collections.Generic.Dictionary`2.TryGetValue(TKey key, TValue& value) at Emby.Server.Implementations.LiveTv.EmbyTV.EmbyTV.<GetProgramsAsyncInternal>d__71.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at Emby.Server.Implementations.LiveTv.EmbyTV.EmbyTV.<GetProgramsAsync>d__69.MoveNext() Link to comment Share on other sites More sharing options...
Jdiesel 1143 Posted January 31, 2017 Share Posted January 31, 2017 Looks to be the same error I was also getting. @@Luke sent you a PM with logfiles and examples of the TVXML and M3U. Link to comment Share on other sites More sharing options...
Luke 37994 Posted January 31, 2017 Share Posted January 31, 2017 hi there @@ryanmallison, please attach the complete emby server log. thanks ! Link to comment Share on other sites More sharing options...
ryanmallison 0 Posted January 31, 2017 Author Share Posted January 31, 2017 Hey @@Luke, thanks for your help! Attached is my server log. server-63621402673.txt Link to comment Share on other sites More sharing options...
Luke 37994 Posted January 31, 2017 Share Posted January 31, 2017 Thanks for the report. Link to comment Share on other sites More sharing options...
pir8radio 1301 Posted January 31, 2017 Share Posted January 31, 2017 I'm having the same issue, my log chunks are posted here: https://emby.media/community/index.php?/topic/44334-version-312880-beta-guide-broken/ Link to comment Share on other sites More sharing options...
andlo 2 Posted January 31, 2017 Share Posted January 31, 2017 Seems I have same issue to Channels cant be mapped. Log.txt Link to comment Share on other sites More sharing options...
Jdiesel 1143 Posted January 31, 2017 Share Posted January 31, 2017 Just tested on 3.1.290 and I am still not getting my guide to load. It may be my TVXML itself so I am looking to hear if .290 fixes the guide issue for those with previously working guides. Link to comment Share on other sites More sharing options...
pir8radio 1301 Posted February 1, 2017 Share Posted February 1, 2017 Just tested on 3.1.290 and I am still not getting my guide to load. It may be my TVXML itself so I am looking to hear if .290 fixes the guide issue for those with previously working guides. Same as you. Link to comment Share on other sites More sharing options...
ryanmallison 0 Posted February 1, 2017 Author Share Posted February 1, 2017 Same as you. I tried the latest beta and dev channel with the same results, unfortunately. Link to comment Share on other sites More sharing options...
conrad666 0 Posted February 1, 2017 Share Posted February 1, 2017 Aha Did try try and nothing nothing,, But then i tried a trial with SCHEDULE DIRECT it worked directly, Link to comment Share on other sites More sharing options...
andlo 2 Posted February 1, 2017 Share Posted February 1, 2017 the 3.1.291.0 beta did it for me now I can ap channels and get epg datafrom xmltv source I LOVE EMBY Link to comment Share on other sites More sharing options...
pir8radio 1301 Posted February 1, 2017 Share Posted February 1, 2017 (edited) .291 guide now works, I had to re-enter my Schedules Direct info, it worked after that. Edited February 1, 2017 by pir8radio Link to comment Share on other sites More sharing options...
Luke 37994 Posted February 1, 2017 Share Posted February 1, 2017 .291 guide now works, you must re enter your schedules direct info. There is no change that would affect you. I know you are going to associate it with the update because you feel that is the only thing that changed, but your issue is related to your schedules direct setup and/or account. Link to comment Share on other sites More sharing options...
pir8radio 1301 Posted February 1, 2017 Share Posted February 1, 2017 possibly... Nothing changed on my end. I guess the main issue could have been that .987 (was it?) wiped out my SD zipcode and provider info and I didn't notice? re-entering it fixed things? Got me, its working again. lol Link to comment Share on other sites More sharing options...
ryanmallison 0 Posted February 2, 2017 Author Share Posted February 2, 2017 Just in case, I upgraded to the .291 beta (and also subsequently deleting and readding the xml path) and it still is unfortunately giving me the blank guide. Link to comment Share on other sites More sharing options...
pir8radio 1301 Posted February 2, 2017 Share Posted February 2, 2017 Sorry for the false hope.. I just refreshed and I only have guide up to channel 96 so something is still going on.. Getting closer though. Link to comment Share on other sites More sharing options...
Jdiesel 1143 Posted February 2, 2017 Share Posted February 2, 2017 Beta .291 is now working for me. I am able to refresh the guide and map channels using a TVXML. Thanks for looking into this Link to comment Share on other sites More sharing options...
Luke 37994 Posted February 2, 2017 Share Posted February 2, 2017 Bravo Link to comment Share on other sites More sharing options...
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