CarlosLima Posted January 25, 2017 Share Posted January 25, 2017 Hi, I wonder if there is a way to fix the address of this field. I use fixed ip on the internet carrier and I do not understand why Emby Server changes at all times, forcing the new url to inform the users at all times. Link to comment Share on other sites More sharing options...
Happy2Play Posted January 25, 2017 Share Posted January 25, 2017 As long as your WAN has a fixed IP then yes, enter that address in Advanced-Hosting-External domain. 1 Link to comment Share on other sites More sharing options...
CarlosLima Posted January 25, 2017 Author Share Posted January 25, 2017 (edited) As long as your WAN has a fixed IP then yes, enter that address in Advanced-Hosting-External domain. Thank you very much for the quick response. Is this field what I should enter the remote access address? Edited January 25, 2017 by CarlosLima Link to comment Share on other sites More sharing options...
Happy2Play Posted January 25, 2017 Share Posted January 25, 2017 Yes, that field reflects your WAN/remote access address. Link to comment Share on other sites More sharing options...
maegibbons Posted January 25, 2017 Share Posted January 25, 2017 Seems odd if you have a global static ip assigned. Are you sure you have? If you have a range allocated to you such as a /29 does it hop to different ips in the range? If so your router is set to nat "Many to Many" which is unusual. Think you need to speak with your ISP to make sure Krs Mark 1 Link to comment Share on other sites More sharing options...
Happy2Play Posted January 25, 2017 Share Posted January 25, 2017 Thank you very much for the quick response. Is this field what I should enter the remote access address? You would enter just the IP address there nothing else. Link to comment Share on other sites More sharing options...
Happy2Play Posted January 25, 2017 Share Posted January 25, 2017 Are you able to access your server remote on an IP address that is different than what is listed there? Link to comment Share on other sites More sharing options...
Abobader Posted January 25, 2017 Share Posted January 25, 2017 Think you need to speak with your ISP to make sure I agree here, it the best to do. 1 Link to comment Share on other sites More sharing options...
CarlosLima Posted January 25, 2017 Author Share Posted January 25, 2017 Are you able to access your server remote on an IP address that is different than what is listed there? Oh, no. Link to comment Share on other sites More sharing options...
CarlosLima Posted January 25, 2017 Author Share Posted January 25, 2017 I agree here, it the best to do. Yes, my ip is static, because the operator only provides static ip for corporate plan, which is my case. Link to comment Share on other sites More sharing options...
Happy2Play Posted January 25, 2017 Share Posted January 25, 2017 (edited) Oh, no.If that is the case then no you can't try to fix an IP. Your ISP is bouncing your WAN address. I would have your users use Connect (app.emby.media) instead of your IP. Edited January 25, 2017 by Happy2Play 1 Link to comment Share on other sites More sharing options...
CarlosLima Posted January 25, 2017 Author Share Posted January 25, 2017 If that is the case then no you can't try to fix an IP. Your ISP is bouncing your WAN address. I would have your users use Connect (app.emby.media) instead of your IP. I understand, the issue is that customers use various ways to access my server, such as pc / laptop windows or iOS, android tablet / smartphone or iOS, apple tv, smart tv, android satellite receiver etc. In this case, I would not be able to tell them all how to use Connect. Link to comment Share on other sites More sharing options...
maegibbons Posted January 25, 2017 Share Posted January 25, 2017 If you have been assigned a SINGLE static ip the ip address for the "remote field" (as you caled it) WILL NOT CHANGE. There are cases that it could change IF you have been assigned a small subnet. Otherwise it is changing because it is a dynamic ip from your provider. You need to find out. Krs Mark Link to comment Share on other sites More sharing options...
Abobader Posted January 25, 2017 Share Posted January 25, 2017 Yes, my ip is static, because the operator only provides static ip for corporate plan, which is my case. Good day, I understand, but maybe these "static" only within your ISP private nat, so it best to call them. My best Link to comment Share on other sites More sharing options...
maegibbons Posted January 25, 2017 Share Posted January 25, 2017 Otherwise look at "dynamic dns providers" (dyn-dns) so you can hide whatever your ip actualy is behand an easily memorable dns name. krs Mark Link to comment Share on other sites More sharing options...
Happy2Play Posted January 25, 2017 Share Posted January 25, 2017 Otherwise look at "dynamic dns providers" (dyn-dns) so you can hide whatever your ip actualy is behand an easily memorable dns name. krs Mark Emby already provides that with Connect. Link to comment Share on other sites More sharing options...
maegibbons Posted January 25, 2017 Share Posted January 25, 2017 (edited) He has already said that he does not want to use connect. Edited January 25, 2017 by maegibbons Link to comment Share on other sites More sharing options...
Luke Posted January 25, 2017 Share Posted January 25, 2017 If you don't want to use Connect that is fine, best thing to do is set up a DDNS. Link to comment Share on other sites More sharing options...
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