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Emby DVR (premiere) - no playback

DVR recordings playback

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#1 goku2k OFFLINE  

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Posted 17 January 2017 - 02:33 PM

Server = linux debian install

Client = Win 10 theater app

 

I can schedule recordings, and I see .ts files created, but playback only results in a cover-art displaying and no sound. Live TV works and can play, pause, rewind and fast forward. Recording shows do not show in the "recorded" category until after they are complete. Once completed, they display in the recorded category, and they can be selected to play - however at that point, only the coverart shows up on the screen and there is no sound.


Edited by goku2k, 17 January 2017 - 02:35 PM.


#2 Luke OFFLINE  

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Posted 17 January 2017 - 02:35 PM

Hi there @goku2k, we're sorry to hear about this. In order for us to best help you, please provide the information requested in how to report a media playback issue. thanks !



#3 maegibbons OFFLINE  

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Posted 17 January 2017 - 05:21 PM

What version of ffmpeg is running on the server?  Could be a transcode issue.

 

Krs

 

Mark



#4 goku2k OFFLINE  

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Posted 17 January 2017 - 05:48 PM

Server = linux debian install

Client = Win 10 theater app

 

I can schedule recordings, and I see .ts files created, but playback only results in a cover-art displaying and no sound. Live TV works and can play, pause, rewind and fast forward. Recording shows do not show in the "recorded" category until after they are complete. Once completed, they display in the recorded category, and they can be selected to play - however at that point, only the coverart shows up on the screen and there is no sound.

 


 

What version of ffmpeg is running on the server?  Could be a transcode issue.

 

Krs

 

Mark

ffmpeg version 3.2.2-1~bpo8+1 Copyright © 2000-2016 the FFmpeg developers
  built with gcc 4.9.2 (Debian 4.9.2-10)
 
I enabled debug logs and attached the most recent sever and ffmpeg logs as logs.zip

Attached Files



#5 Luke OFFLINE  

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Posted 18 January 2017 - 01:00 AM

Hi @goku2k, there is a regression in ffmpeg 3.2 that is affecting us here and causing the playback failure. We have submitted a patch to ffmpeg to resolve the issue and they accepted it and merged it in. 

 

What I would suggest doing is downloading the latest git build from here:

 

https://www.johnvansickle.com/ffmpeg/

 

then replacing ffmpeg and ffprobe at

/usr/bin/ffmpeg
/usr/bin/ffprobe

You will probably need to mark the new files as executable so that Emby Server will have permission to execute them. Thanks !



#6 goku2k OFFLINE  

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Posted 08 March 2017 - 09:07 AM

Upgraded ffmpeg version, but still experiencing same issue. The latest debian version is the same version as on https://www.johnvansickle.com/ffmpeg/ (latest release on that site is release: 3.2.4, debian version is 3.2.4-1)

 

root@HP-OMV:~# ffmpeg
ffmpeg version 3.2.4-1~bpo8+1 Copyright © 2000-2017 the FFmpeg developers
  built with gcc 4.9.2 (Debian 4.9.2-10)
 
 
Something I noticed in both the old and new logs was:
017-03-08 06:58:19.0591 Error HttpClient: Error getting response from http://192.168.1.1:5000
 
Why would the server attempt to pull something from that address? (It happens to be the default gateway for the server and the router and dhcp server address)


#7 goku2k OFFLINE  

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Posted 08 March 2017 - 09:07 AM

server and ffmpeg logs (with debug enabled) attached.

Attached Files



#8 mastrmind11 ONLINE  

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Posted 08 March 2017 - 09:28 AM

 

 

Something I noticed in both the old and new logs was:
017-03-08 06:58:19.0591 Error HttpClient: Error getting response from http://192.168.1.1:5000
 
Why would the server attempt to pull something from that address? (It happens to be the default gateway for the server and the router and dhcp server address)

 

Disable automatic port mapping on the server and that error will go away.



#9 goku2k OFFLINE  

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Posted 09 March 2017 - 08:18 AM

Disable automatic port mapping on the server and that error will go away.

Thanks - latest set of logs no longer have that specific error.
 
However, I am still experiencing issues with playback of recorded files. Live TV works, but playback of recorded files still results in a blank/black screen.

 

Fresh logs attached.

Attached Files


Edited by goku2k, 09 March 2017 - 08:19 AM.


#10 goku2k OFFLINE  

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Posted 10 March 2017 - 03:40 PM

Hi Luke,

 

This appears to work via web access - it's theater that is not playing the file. I've made sure I'm running the latest theater release from the store, and still no luck.



#11 Luke OFFLINE  

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Posted 16 March 2017 - 01:19 PM

@goku2k, are you sure the debian version is the same? it appears to be missing the mpeg2video decoder.







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