4ahobbs 0 Posted December 27, 2016 Share Posted December 27, 2016 Hi Support, I just purchased Emby Premier, but when I view live TV or recorded TV, I get a green Emby "Play" symbol squarely in the middle of the screen. Everything else is working well except this persistent green Emby symbol refuses to disappear. I thought the Emby team just put it there to appear during the limited playback before purchasing Emby Premier, but the symbol persists even after purchase. How do I remove it? Thanks. AH Link to comment Share on other sites More sharing options...
maegibbons 1267 Posted December 27, 2016 Share Posted December 27, 2016 If you are using the Android app, that is a known bug in the current version. Krs Mark Link to comment Share on other sites More sharing options...
4ahobbs 0 Posted December 27, 2016 Author Share Posted December 27, 2016 Gee, that kind of ruins the whole Premier experience. AH Link to comment Share on other sites More sharing options...
Luke 37066 Posted December 27, 2016 Share Posted December 27, 2016 Hi @@4ahobbs, we are looking into resolving it, thanks. Link to comment Share on other sites More sharing options...
maegibbons 1267 Posted December 27, 2016 Share Posted December 27, 2016 Hi Updated to 2.8.36 on my Sansung S6 Edge+ and the icon is still there on recording playback. Krs Mark Link to comment Share on other sites More sharing options...
maegibbons 1267 Posted December 27, 2016 Share Posted December 27, 2016 And Note 3 is the same..... Link to comment Share on other sites More sharing options...
4ahobbs 0 Posted December 28, 2016 Author Share Posted December 28, 2016 So...what am I supposed to do in the meantime if I have a Android box, replace it with Roku? Is this problem going to be resolved soon, or is it way down on the list? Link to comment Share on other sites More sharing options...
maegibbons 1267 Posted December 28, 2016 Share Posted December 28, 2016 Well it was reported to be fixed last night 2.8.36 but I updated to it and the Logo was still there for me. It will be high up the list. Can you update to 2.8.36 and confirm whether it works for you or not? What hardware are you running on? If it is a TV box with Android greater than 5.0 then you could try the Android TV app. Krs Mark Link to comment Share on other sites More sharing options...
Luke 37066 Posted December 28, 2016 Share Posted December 28, 2016 Hi @@4ahobbs, we are looking into it thanks. I am no longer able to reproduce it but am trying to find the situation in which it is still showing for maegibbons. Link to comment Share on other sites More sharing options...
maegibbons 1267 Posted December 29, 2016 Share Posted December 29, 2016 Do you need anything more to help you fix this? Krs Mark Link to comment Share on other sites More sharing options...
4ahobbs 0 Posted December 29, 2016 Author Share Posted December 29, 2016 Hi Luke and Mark, I posted my reply yesterday with my equipment specs, but it did not appear for some reason in the forum. Also,the topic was moved from the original category of Emby Premiere. The Emby update solved the issue and the Emby symbol no longer appears in live and recorded TV. Thanks! I did want to know the difference between the Android apps Emby for Android and Emby for Android TV. Emby for Android TV is much easier to navigate with a single remote than Emby for Android where you need a wireless keyboard and mousepad. Are there any other differences? Thanks AH. Link to comment Share on other sites More sharing options...
ebr 14913 Posted December 29, 2016 Share Posted December 29, 2016 The Android TV app is designed for TV and remote control usage using Google's Android TV interface. The other app is designed for mobile and other touch-based interfaces. Link to comment Share on other sites More sharing options...
maegibbons 1267 Posted December 29, 2016 Share Posted December 29, 2016 Hmm Looks as though I am the only one that the Logo bug is still affecting. Thats a Pain. Mark Link to comment Share on other sites More sharing options...
maegibbons 1267 Posted December 29, 2016 Share Posted December 29, 2016 Just to update this... It appears to be only happening on recorded Livetv now. Movies and LiveTV itself are ok - the icon disappears after a few secs. Krs Mark Link to comment Share on other sites More sharing options...
x-cimo 23 Posted December 30, 2016 Share Posted December 30, 2016 Is there anything special about your setup? reverse proxy? Did you try to uninstall the app, and re-install a fresh copy? Link to comment Share on other sites More sharing options...
Luke 37066 Posted December 30, 2016 Share Posted December 30, 2016 i am just going to hide it in a more complete way. thanks. Link to comment Share on other sites More sharing options...
maegibbons 1267 Posted December 30, 2016 Share Posted December 30, 2016 Is there anything special about your setup? reverse proxy? Did you try to uninstall the app, and re-install a fresh copy? Nothing special. Yes. Revoked beta. Uninstalled and reinstalled release. On TWO samsung phones. One S6 edge plus and other note 3. Both the same. Krs Mark Link to comment Share on other sites More sharing options...
psubsee2002 7 Posted December 30, 2016 Share Posted December 30, 2016 @@maegibbons You aren't the only one still affected. Occurrences have been reduced but I still see it. It happens most frequently when trying to manually play the next episode in a series after automatic "play next episode" fails. This is something that started happening with one of the recent updates: https://emby.media/community/index.php?/topic/42075-media-doesnt-start-playing-automatically/?p=397102 Link to comment Share on other sites More sharing options...
maegibbons 1267 Posted December 30, 2016 Share Posted December 30, 2016 Somehow that makes me feel better!! Thanks Mark Link to comment Share on other sites More sharing options...
Luke 37066 Posted December 30, 2016 Share Posted December 30, 2016 Try 2.8.37 which is heading up to the open beta. thanks. Link to comment Share on other sites More sharing options...
maegibbons 1267 Posted December 30, 2016 Share Posted December 30, 2016 2.8.37 still shows icon for me :-( On BOTH LiveTV and recordings. In android mobile, where does it show the version number? At the moment I have to look at the Dashboard on another PC to verify the client version. Krs Mark Link to comment Share on other sites More sharing options...
x-cimo 23 Posted December 30, 2016 Share Posted December 30, 2016 (edited) I did not had the problem before, now I have it with the latest beta. Edited December 30, 2016 by x-cimo Link to comment Share on other sites More sharing options...
rikiwi 32 Posted December 30, 2016 Share Posted December 30, 2016 Even with today's update, version Sent from my D6653 using Tapatalk Link to comment Share on other sites More sharing options...
tobedeleted 4 Posted January 1, 2017 Share Posted January 1, 2017 I have to add myself to the list. Emby premiere, current server and app, but all videos are "decorated" with the logo when playing them. Sometimes the logo swirls away when skipping around in the video, most of the time it just stays there. Samsung S7 with custom rooted ROM, but it worked always before. Link to comment Share on other sites More sharing options...
Luke 37066 Posted January 3, 2017 Share Posted January 3, 2017 @@Larx, can you please try the open beta version? let me know if the issue is resolved for you. thanks ! Link to comment Share on other sites More sharing options...
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