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#1 colchar OFFLINE  

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Posted 26 December 2016 - 10:44 PM

For the last 2 days I have been trying to fix this issue with no luck. The server loads initially, after you click a couple of things, everything then disappears and you get a loading gif permanently. I initially tried deleting library.db and rescanning, then I reinstalled the server and finally restored a backup from a few days ago. Nothing so far has helped. I would really appreciate some ideas on how to fix this,

 

5861d5901ad1f_servernotloading.png



#2 colchar OFFLINE  

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Posted 26 December 2016 - 11:00 PM

Below is an error I am repeatedly see in Event Viewer, not sure if the two are related.

 

Application: MediaBrowser.ServerApplication.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.AccessViolationException
   at ImageMagickSharp.MagickWandInterop.DestroyMagickWand(IntPtr)
   at ImageMagickSharp.MagickWand.Dispose(Boolean)
   at ImageMagickSharp.MagickWand.Finalize()



#3 Sammy OFFLINE  

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Posted 27 December 2016 - 05:05 PM

You probably need to update the .net framework to v4.6.2.



#4 Luke OFFLINE  

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Posted 27 December 2016 - 05:09 PM

Thanks for the suggestion, although I'm sure he has it and that's just a generic .net error message. 

 

I think what he needs to do actually is consider running memory diagnostics like memtest to scan for a possible hardware failure.



#5 Sammy OFFLINE  

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Posted 27 December 2016 - 05:10 PM

Yeah, IIR, it's in the installer package so should be there. Just proposing possible solutions.



#6 colchar OFFLINE  

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Posted 29 December 2016 - 03:14 AM

Sorry for the late response guys. I have been away for the last couple of days and returned to find it working again with no errors.



#7 Luke OFFLINE  

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Posted 29 December 2016 - 03:15 AM

Thanks for reporting back. I think you have a possible hardware problem though, just fyi.



#8 colchar OFFLINE  

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Posted 31 December 2016 - 12:55 AM

Thanks for reporting back. I think you have a possible hardware problem though, just fyi.

 

Thanks I will run some tests and keep an eye on it.







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