Jump to content


Photo

Scan media library failed

OSX scan folder

  • Please log in to reply
7 replies to this topic

#1 mjeshurun OFFLINE  

mjeshurun

    Newbie

  • Members
  • 9 posts
  • Local time: 11:12 PM

Posted 27 October 2016 - 06:00 AM

Hello again,

After I've added a local folder to my library I keep getting a scan error message.

Any idea how I can solve this?

Attached File  Screen Shot 2016-10-27 at 12.55.23.png   24.85KB   2 downloads 



#2 Luke OFFLINE  

Luke

    System Architect

  • Administrators
  • 135734 posts
  • Local time: 04:12 PM

Posted 27 October 2016 - 01:00 PM

Hi, we're sorry to hear about this. Please provide the server log. instructions on how to do that are here:

 

https://emby.media/c...port-a-problem/

 

Thanks !



#3 mjeshurun OFFLINE  

mjeshurun

    Newbie

  • Members
  • 9 posts
  • Local time: 11:12 PM

Posted 27 October 2016 - 01:12 PM

Hi Luke,

thanks for the quick reply.

I've attached my log file.

Hope you can find the problem.

 

Attached File  server-63613195567.txt   84.27KB   4 downloads



#4 Luke OFFLINE  

Luke

    System Architect

  • Administrators
  • 135734 posts
  • Local time: 04:12 PM

Posted 27 October 2016 - 01:47 PM

Did you upgrade a really old install or was this a fresh install?



#5 mjeshurun OFFLINE  

mjeshurun

    Newbie

  • Members
  • 9 posts
  • Local time: 11:12 PM

Posted 27 October 2016 - 01:50 PM

I first uninstalled the old emby server files and then installed the latest build.


Edited by mjeshurun, 27 October 2016 - 01:50 PM.


#6 Happy2Play OFFLINE  

Happy2Play

    Trial and Error

  • Moderators
  • 15283 posts
  • Local time: 01:12 PM
  • LocationWashington State

Posted 27 October 2016 - 01:56 PM

I first uninstalled the old emby server files and then installed the latest build.

Depends on what you selected during the uninstall.  I assume there are the same options in OSX as Windows to uninstall all traces.  Is that what you did here before re-installings?  Or just a basic uninstall which only removes the system folder?



#7 mjeshurun OFFLINE  

mjeshurun

    Newbie

  • Members
  • 9 posts
  • Local time: 11:12 PM

Posted 27 October 2016 - 01:57 PM

Found a solution. 

I deleted rm -rf ~/.config/mediabrowser-server and now everything seems to be working properly.

Thanks for the help 



#8 Luke OFFLINE  

Luke

    System Architect

  • Administrators
  • 135734 posts
  • Local time: 04:12 PM

Posted 28 October 2016 - 01:33 AM

It looks like you have some remnants from a very old installation. try shutting down the server, then deleting the folder

/Users/mjeshurun/.config/mediabrowser-server

Then start the server back up, and now it use the following for program data:

/Users/mjeshurun/.config/emby-server

  • mjeshurun likes this





Also tagged with one or more of these keywords: OSX, scan, folder

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users