Roku Sideload (Telstra tv) stuck retreiving screen

[chattojimnow 9]

Telstra tv updated tonite now all i get is the retrieving screen.... annoying and ideas or help tried both emby and blue neon light same issue

[speechles 1917]

Telstra tv updated tonite now all i get is the retrieving screen.... annoying and ideas or help tried both emby and blue neon light same issue

If you indeed sideloaded you should have developer access.

 

Telnet: <ip of roku> 8085

 

If you dont have telnet, http://<ip of roku>:8085 works in a browser. If using the blue neon night app, in preferences set enable debug to yes. In the standard app this step isnt required.

 

Now start the app and look in the debug telnet window, the app is crashing likely. Look for a brightscript crash in the debug window.

 

If you do not see a crash indicated in the logs, you can try to delete all emby apps on your roku, even blue neon. This should ask are you sure you want to delete them. Say yes to the prompt. This prompt means it will also wipe the registry of preferences for the app. Redownload both apps again. This is a fresh install now on both. You will have to set everything back up again in each, server/username/preferences, but this may solve the issue.

 

Sent from my Nexus 7 using Tapatalk

[chattojimnow 9]

Ive done this.... just spins and waiting screen..... will try again(i have all the accesses ) i even went back to factory settings

[speechles 1917]

Ive done this.... just spins and waiting screen..... will try again(i have all the accesses ) i even went back to factory settings

You just need developer access, sideload, then telnet and grab debug logs from telnet. If there is a problem with the scripts in the app I can fix them. It must be broke for all telstra roku users since uninstall/reinstall and factory reset didnt cure it. You can help fix it.

 

Edit: in the blue neon app, remember to enable debug in preferences to see all the output. Without doing this you will only see brightscript errors, not the app in motion too.

Edited October 27, 2016 by speechles

[chattojimnow 9]

here i tried the blue neon and retrieving screen just sits there

10Count loaded is now 10 out of 10Loaded 10 elements in row 6, now have 10Note: GC - Found 416 orphaned objects (objects in a circular ref loop).------ Compiling dev 'Emby Blue Neon Night' ------------ Running dev 'Emby Blue Neon Night' main ------BrightScript Micro Debugger.Enter any BrightScript statement, debug commands, or HELP.Current Function:773:        {774:            Condition: "LessThanEqual"775:            Property: "AudioChannels"776:            Value: LPCMchannels777:            IsRequired: true778:        }]779:    })780:  781:*   WMAchannels = left(audio.lookup("WMA"),1)782:    profiles.push({783:        Type: "VideoAudio"784:        Codec: "wma"785:        Conditions: [{Type Mismatch. (runtime error &h18) in pkg:/source/capabilities.brs(781)781:    WMAchannels = left(audio.lookup("WMA"),1)Backtrace:#9  Function getcodecprofiles() As Dynamic   file/line: pkg:/source/capabilities.brs(781)#8  Function getdeviceprofile() As Dynamic   file/line: pkg:/source/capabilities.brs(966)#7  Function getcapabilities() As Dynamic   file/line: pkg:/source/capabilities.brs(983)#6  Function postcapabilities() As Boolean   file/line: pkg:/source/ServerUtils.brs(224)#5  Function vconsignedin(serverid As Dynamic, serverurl As Dynamic, localuserid As Dynamic) As Void   file/line: pkg:/source/ViewController.brs(210)#4  Function navigatefromconnectionresult(result As Dynamic) As Void   file/line: pkg:/source/ViewController.brs(151)#3  Function doinitialconnection() As Void   file/line: pkg:/source/ViewController.brs(114)#2  Function vcshowinitialscreen() As Void   file/line: pkg:/source/ViewController.brs(173)#1  Function vcshow() As Void   file/line: pkg:/source/ViewController.brs(613)#0  Function main() As Void   file/line: pkg:/source/appMain.brs(22)Local Variables:global           rotINTERFACE:ifGlobalm                roAssociativeArray refcnt=8 count:28profiles         roArray refcnt=1 count:8playsanamorphic  Boolean (2.1 was roBoolean) val:truetruehd           String (VT_STR_CONST) val:"0"device           bsc:roDeviceInfo refcnt=1versionarr       roArray refcnt=2 count:3framerate        String (VT_STR_CONST) val:"30"go4k             String (VT_STR_CONST) val:"0"force            roString (2.1 was String) refcnt=1 val:"Auto"directflash      String (VT_STR_CONST) val:"0"maxlevel         String (VT_STR_CONST) val:"51"rokutv           roAssociativeArray refcnt=1 count:5isrokutv         roBoolean refcnt=2 val:falsesupports4k       Boolean val:falseaudio            roAssociativeArray refcnt=1 count:8maxwidth         String (VT_STR_CONST) val:"1920"maxheight        String (VT_STR_CONST) val:"1080"max4kwidth       String (VT_STR_CONST) val:"3840"max4kheight      String (VT_STR_CONST) val:"2160"surroundsound    Boolean (2.1 was roBoolean) val:trueaudiooutput51    Boolean (2.1 was roBoolean) val:truesurroundsounddca Boolean (2.1 was roBoolean) val:trueautoddplus       String (VT_STR_CONST) val:"1"audioddplus      Boolean (2.1 was roBoolean) val:falseprivate          roString (2.1 was String) refcnt=1 val:"0"maxref           String (VT_STR_CONST) val:"12"h264conditions   roArray refcnt=2 count:7mpeg2conditions  <uninitialized>mpeg1conditions  <uninitialized>hevcconditions   <uninitialized>vp9conditions    <uninitialized>mpeg4conditions  roArray refcnt=2 count:6t                Invalidr                <uninitialized>aacchannels      roString (2.1 was String) refcnt=2 val:"2"eac3channels     <uninitialized>ac3channels      roString (2.1 was String) refcnt=2 val:"6"dcachannels      roString (2.1 was String) refcnt=2 val:"6"flacchannels     roString (2.1 was String) refcnt=2 val:"2"alacchannels     roString (2.1 was String) refcnt=2 val:"2"lpcmchannels     roString (2.1 was String) refcnt=2 val:"2"wmachannels      <uninitialized>wmapchannels     <uninitialized>mp3channels      <uninitialized>mp2channels      <uninitialized>BrightScript Debugger> Syntax Error. (compile error &h02) in $LIVECOMPILE(276)BrightScript Debugger> Syntax Error. (compile error &h02) in $LIVECOMPILE(277)BrightScript Debugger> Syntax Error. (compile error &h02) in $LIVECOMPILE(277)BrightScript Debugger> Syntax Error. (compile error &h02) in $LIVECOMPILE(278)BrightScript Debugger> Syntax Error. (compile error &h02) in $LIVECOMPILE(278)BrightScript Debugger> Syntax Error. (compile error &h02) in $LIVECOMPILE(279)BrightScript Debugger> Syntax Error. (compile error &h02) in $LIVECOMPILE(280)BrightScript Debugger> Syntax Error. (compile error &h02) in $LIVECOMPILE(280)BrightScript Debugger> BrightScript Debugger> 

but the original emby pack now works

refcnt=2 count:7mpeg2conditions  <uninitialized>mpeg1conditions  <uninitialized>hevcconditions   <uninitialized>vp9conditions    <uninitialized>mpeg4conditions  roArray refcnt=2 count:6t                Invalidr                <uninitialized>aacchannels      roString (2.1 was String) refcnt=2 val:"2"eac3channels     <uninitialized>ac3channels      roString (2.1 was String) refcnt=2 val:"6"dcachannels      roString (2.1 was String) refcnt=2 val:"6"flacchannels     roString (2.1 was String) refcnt=2 val:"2"alacchannels     roString (2.1 was String) refcnt=2 val:"2"lpcmchannels     roString (2.1 was String) refcnt=2 val:"2"wmachannels      <uninitialized>wmapchannels     <uninitialized>mp3channels      <uninitialized>mp2channels      <uninitialized>BrightScript Debugger> Syntax Error. (compile error &h02) in $LIVECOMPILE(276)BrightScript Debugger> Syntax Error. (compile error &h02) in $LIVECOMPILE(277)BrightScript Debugger> Syntax Error. (compile error &h02) in $LIVECOMPILE(277)BrightScript Debugger> Syntax Error. (compile error &h02) in $LIVECOMPILE(278)BrightScript Debugger> Syntax Error. (compile error &h02) in $LIVECOMPILE(278)BrightScript Debugger> Syntax Error. (compile error &h02) in $LIVECOMPILE(279)BrightScript Debugger> Syntax Error. (compile error &h02) in $LIVECOMPILE(280)BrightScript Debugger> Syntax Error. (compile error &h02) in $LIVECOMPILE(280)BrightScript Debugger> BrightScript Debugger> Syntax Error. (compile error &h02) in $LIVECOMPILE(281)BrightScript Debugger> Syntax Error. (compile error &h02) in $LIVECOMPILE(282)BrightScript Debugger> Syntax Error. (compile error &h02) in $LIVECOMPILE(282)BrightScript Debugger> Syntax Error. (compile error &h02) in $LIVECOMPILE(283)BrightScript Debugger> Syntax Error. (compile error &h02) in $LIVECOMPILE(283)BrightScript Debugger> Syntax Error. (compile error &h02) in $LIVECOMPILE(284)BrightScript Debugger> Syntax Error. (compile error &h02) in $LIVECOMPILE(285)BrightScript Debugger> BrightScript Debugger> Note: GC - Found 7 orphaned objects (objects in a circular ref loop).------ Compiling dev 'Emby' ------------ Running dev 'Emby' main --------2.24--Anamorphic support: trueServer.info: listening on 0.0.0.0:8324Using broadcast address 192.168.0.255Send To Address: 192.168.0.255:7359 / 192.168.0.255:7359Received Message: {"Address":"http://192.168.0.3:8096","Id":"c491bc65b09745b0b1815a43d15f3a3a","Name":"Hodges-Media"}Found 1 serversCreating server data cacheFound string in the registry: {"c491bc65b09745b0b1815a43d15f3a3a":{"AccessToken":"f8886dc8f87d4705af224312996db888","UserId":"44a4fc3d7c214df292d51f88a1f16925","RemoteAddress":"http://60.224.28.174:8096","LastAccess":"1477533872","remoteaddress":"http://60.224.28.174:8096","Name":"Hodges-Media","name":"Hodges-Media","LocalAddress":"http://192.168.0.3:8096","localaddress":"http://192.168.0.3:8096","id":"c491bc65b09745b0b1815a43d15f3a3a"}}Parsed as: roAssociativeArrayConnect returned 0 serversconnectionManagerGetServers returning 1 serversconnectToServers called with 1 serversAttempting to connect to http://192.168.0.3:8096/emby/system/info/public?format=jsonconnectInitial returned State of SignedInconnectInitial returned ConnectionMode of LocalProcessing ConnectionResult State of SignedInSignedIn Id: c491bc65b09745b0b1815a43d15f3a3aSignedIn UserId: 44a4fc3d7c214df292d51f88a1f16925SignedIn AccessToken: f8886dc8f87d4705af224312996db888SignedIn Name: Hodges-MediaSignedIn LocalAddress: http://192.168.0.3:8096SignedIn RemoteAddress: http://60.224.28.174:8096ServerSignIn ManualAddress: Posting capabilitiesPushing screen 1 onto view controller stack - HomeLoading beginning of row 0, CollectionsLoading beginning of row 1, Disney CollectionTotal initial grid load took: 13msLoaded 0 elements in row 0, now have 0Count loaded is now 3 out of 3Loaded 3 elements in row 1, now have 3Count loaded is now 3 out of 3Loaded 3 elements in row 2, now have 3

confused alot.

[speechles 1917]

@@chattojimnow

 

Thank you.

 

I assumed all devices supported wma audio. This is not true. This encourage me to extend audio capabilities detection even more. Now it is accurate 100%. It will also, in debug logs, tell you the support it has detected. You can see this in app using the "debug logs" button. This should solve the problem, expect a new blue neon version shortly.

 

 

This is what my roku3 supports. Showing it via the in-app debug logs screen.

Edited October 27, 2016 by speechles

[speechles 1917]

@@chattojimnow

 

Fixed. Thank you.

 

https://emby.media/community/index.php?/topic/24151-Theme:-blue-neon-night&do=findComment&comment=380404

 

Sent from my Nexus 7 using Tapatalk