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Live tv client disconnects shortly after playing


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Posted

Unraid Server: v6.2.1

Emby Server: v3.0.8100.0

Fire TV Box: v5.2.1.1

Fire TV App: v1.2.31a

Log sent from Fire TV: 3:21PM EST

 

Client is disconnecting from live tv 2-10 minutes after starting and returns to the guide. 

 

Been running this setup for quite awhile with no issues. The last time I was successfully streaming live tv both transcoded and direct playing was on 3.0.64, possibly 3.0.71. I update as often as new updates are released. Once the issue started on the first Fire Tv box I attempted:

 

Clearing cache, clearing all data - no fix

Re-installed Fire TV app - no fix

Deleted and re-created docker image - no fix

 

I then tested on 2nd Fire Tv box and had same issue and repeated steps above except for re-creating docker image.

 

Live tv (transcoded) in browser - works fine

Live tv (transcoded) on iOS app - works fine

Remote streaming live tv (transcoded) on iOS app - works fine

 

Local streaming recorded tv on Fire tv - works fine

Local streaming tv shows transcoded and direct play (Fire tv, iOS, browser) - works fine

Local streaming movies transcoded and direct play (Fire tv, iOS, browser) - works fine

 

Seems to be just with Fire tv when direct playing or transcoding live tv. 

 

Any help would be appreciated. Thanks.

 

 

Posted

This will be corrected as soon as we can get the new release through Amazon review.  If you would like to join the beta, you can get a fix sooner but be sure and follow all the instructions for Amazon here: Android Open Beta Testing

  • Solution
Posted

The new update is out.

Posted

Still seeing this on my FireTV with HDHomeRuns using either VLC or the internal player. Logs sent yesterday from the app.

Posted

If tell the app to use Kodi as the external player Live TV is fine, but then I may as well just use Kodi and the HDHomeRun add on for Live TV.

Posted

If tell the app to use Kodi as the external player Live TV is fine, but then I may as well just use Kodi and the HDHomeRun add on for Live TV.

 

Whatever issue you are having is different since this one was fixed.

 

Please open a new topic with appropriate info described in How to Report a Problem. Thanks.

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