Live tv client disconnects shortly after playing

[mwongjay 74]

Unraid Server: v6.2.1

Emby Server: v3.0.8100.0

Fire TV Box: v5.2.1.1

Fire TV App: v1.2.31a

Log sent from Fire TV: 3:21PM EST

 

Client is disconnecting from live tv 2-10 minutes after starting and returns to the guide. 

 

Been running this setup for quite awhile with no issues. The last time I was successfully streaming live tv both transcoded and direct playing was on 3.0.64, possibly 3.0.71. I update as often as new updates are released. Once the issue started on the first Fire Tv box I attempted:

 

Clearing cache, clearing all data - no fix

Re-installed Fire TV app - no fix

Deleted and re-created docker image - no fix

 

I then tested on 2nd Fire Tv box and had same issue and repeated steps above except for re-creating docker image.

 

Live tv (transcoded) in browser - works fine

Live tv (transcoded) on iOS app - works fine

Remote streaming live tv (transcoded) on iOS app - works fine

 

Local streaming recorded tv on Fire tv - works fine

Local streaming tv shows transcoded and direct play (Fire tv, iOS, browser) - works fine

Local streaming movies transcoded and direct play (Fire tv, iOS, browser) - works fine

 

Seems to be just with Fire tv when direct playing or transcoding live tv. 

 

Any help would be appreciated. Thanks.

 

 

[ebr 15680]

This will be corrected as soon as we can get the new release through Amazon review.  If you would like to join the beta, you can get a fix sooner but be sure and follow all the instructions for Amazon here: Android Open Beta Testing

[ebr 15680]

The new update is out.

[mini__me 28]

Still seeing this on my FireTV with HDHomeRuns using either VLC or the internal player. Logs sent yesterday from the app.

[mini__me 28]

If tell the app to use Kodi as the external player Live TV is fine, but then I may as well just use Kodi and the HDHomeRun add on for Live TV.

[ebr 15680]

If tell the app to use Kodi as the external player Live TV is fine, but then I may as well just use Kodi and the HDHomeRun add on for Live TV.

 

Whatever issue you are having is different since this one was fixed.

 

Please open a new topic with appropriate info described in How to Report a Problem. Thanks.