Smatthew 0 Posted July 2, 2016 Posted July 2, 2016 (edited) Howdy all, During the last two weeks whenever i go to hit play after pausing a media item i get the error: Video Error There was an error playing the video I do not have any VPN services running, ever. It's been occurring for the past few weeks. I changed from the stable release to the beta and the problem still persisted. I have tried firefox and it happened there also. Actually, firefox seems to be worse as i cant seem to resume any films, or start them without the same error. Other users in my household are not experiencing the same problem. Another user reported this problem also: http://emby.media/community/index.php?/topic/35722-video-error-after-resuming-video/?p=342850 thanks for the help/additional info Edited July 2, 2016 by Smatthew
Luke 38997 Posted July 2, 2016 Posted July 2, 2016 Hi, how long did you pause for? Can you please provide the info requested in how to report a media playback issue? Thanks!
Smatthew 0 Posted July 3, 2016 Author Posted July 3, 2016 (edited) The log file that associates to the problem was paused for 30 seconds. If i was to pause it, and wait ~5 seconds, it will continue fine. it's only longer duration pausing that the problem occurs. The logged file, the pausing part starts at 2016-07-03 03:30:57.0160 server log.txt Edited July 3, 2016 by Smatthew
Luke 38997 Posted July 3, 2016 Posted July 3, 2016 Two nights ago I tested Firefox being paused all night with no issues. Yesterday I tested chrome for about a half hour. I'll keep testing but so far haven't reproduced.
Smatthew 0 Posted July 4, 2016 Author Posted July 4, 2016 strange. Well I appreciate the diligence to help me on this issue. I think my next action will to be uninstall /remove what i can and start again. was the log i supplied helpful in anyway?
efigalaxie 2 Posted July 4, 2016 Posted July 4, 2016 This is happening on your PC which is not the EMBY Server PC. You are running the Web player, right???The Player(Client) is closing the connection. That this problem is with your particular client machine is verified by what you said about other family members NOT having issues. Try clearing the cache, cookies, and such in the web browser........ See if that helps.
Smatthew 0 Posted July 5, 2016 Author Posted July 5, 2016 (edited) This is happening on your PC which is not the EMBY Server PC. You are running the Web player, right??? Try clearing the cache, cookies, and such in the web browser........ See if that helps. --Actually, this IS happening on the PC that also hosts the emby server software. I am using the web player. I cleared the cache, cookies, ect ... this did not help Edited July 5, 2016 by Smatthew
Smatthew 0 Posted July 18, 2016 Author Posted July 18, 2016 bah. still cant figure this problem out .. and its really getting annoying. i've uninstalled everything, deleted cache files .. i've been using VLC for everything, because its a pain to pause something to come back and have to find where i left off. Had hoped the update that came out today would have fixed something for me .. but it hadn't. no idea where to go from here, besides stop using it. which i dont want to do.
PVTD 37 Posted July 29, 2016 Posted July 29, 2016 Hello, I have had this problem since 2 updates ago too. I now updated to a beta versions, altho a lot of problems got fixed, this occurs every time I pause a video. Video ErrorThere was an error playing the video. What I see on the admin panel is that I only stopped playing the video, if I pause it for 10 seconds or 10 minutes. What logs do you need for this? PV
Luke 38997 Posted July 30, 2016 Posted July 30, 2016 Hello, I have had this problem since 2 updates ago too. I now updated to a beta versions, altho a lot of problems got fixed, this occurs every time I pause a video.Video ErrorThere was an error playing the video. What I see on the admin panel is that I only stopped playing the video, if I pause it for 10 seconds or 10 minutes. What logs do you need for this? PV Hi there, sorry to hear about this. Please supply the Emby Server and transcoding logs: http://emby.media/community/index.php?/topic/739-how-to-report-a-problem/ Thanks.
Smatthew 0 Posted August 12, 2016 Author Posted August 12, 2016 As an update .. as of this weekend .. the error when pausing videos to have it not play again when i hit play .. has been resolved. I can now pause and play without any error/problems. Not sure if a build release fixed this .. regardless, i'm happy its resolved.
Luke 38997 Posted August 12, 2016 Posted August 12, 2016 We haven't done anything specific to that but it's possible other improvements resolved it. Either way I am happy that you're happy.
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