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Missing Genres

genre genre clearner

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#1 Tester OFFLINE  

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Posted 20 June 2016 - 12:08 PM

I have noticed missing Genres from my movie library ( WMC, Android, http ) the last few releases ( uncertain when the issue started ).

 

I am able to see all movies in default view

5768141460193_ServerMovies.png

 

but not all movies are displayed in Genre view due to missing Genres

5768144682b75_ServerGenre.png

 

I have tried uninstalling/installing latest Genre Cleaner

Restarted server and several library scans

Server 3.1.31.0

Genre Cleaner 1.0.1.8

 

 



#2 Koleckai Silvestri OFFLINE  

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Posted 20 June 2016 - 12:54 PM

The genre cleaner can wipe out all your genres if you're not very careful. I've had that happen several times in the past. Currently, I have exactly one mapping with the Genre Cleaner... Science Fiction maps to Sci-Fi. When I reinstalled it the last time, I imported all existing genres and allowed them. Seems to be working okay with my library.

 

To fix this, you have to uninstall the Genre Cleaner plugin. Refresh all of your movie metadata. Reinstall the plugin. Very carefully import your existing genres and then provide your mappings.


Edited by Koleckai Silvestri, 20 June 2016 - 12:58 PM.


#3 Tester OFFLINE  

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Posted 20 June 2016 - 01:43 PM

Koleckai, already tried exactly that and still same results.. Always the same genres show up.  Is there a way to complete reset the genre settings ?



#4 Tester OFFLINE  

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Posted 30 June 2016 - 09:27 AM

I removed my Movie library and added it back.. After a few hours a few more Genres show up but still not all.

I have completely removed the Genre plugin with same results.

Unfortunately I am not sure which version of the server caused this problem, I will most likely have to revert back to the latest stable.

 

How do we revert back ? Download stable and install ?



#5 Luke OFFLINE  

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Posted 30 June 2016 - 10:14 AM

if you have metadata inside your media folders, check the genres listed inside that metadata.



#6 ebr OFFLINE  

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Posted 30 June 2016 - 11:56 AM

Plus, since movies can have multiple genres, the numbers you are adding up may never equate.



#7 Happy2Play OFFLINE  

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Posted 30 June 2016 - 01:15 PM

Plus, since movies can have multiple genres, the numbers you are adding up may never equate.

True, but Genre would have a higher count then Movies not less.

 

 

How do we revert back ? Download stable and install ?

Not sure you can revert back with the database updates.


Edited by Happy2Play, 30 June 2016 - 01:18 PM.


#8 Luke OFFLINE  

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Posted 30 June 2016 - 01:21 PM

not if his movies are missing genres. what he sees onscreen should be consistent with what is in his metadata files.



#9 ebr OFFLINE  

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Posted 30 June 2016 - 01:39 PM

Right.  What it looks like from this far away is that he has local metadata and some of the movies have zero genres.


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#10 Tester OFFLINE  

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Posted 05 July 2016 - 03:14 PM

Hey guys, sorry for late response, short 4th VAC.

I keep my genres down to a min and also 1 ( maybe 2 ) per movie... Hence why I like using the plugin which keeps my genres down to only a few.

 

Yes, I do keep my metadata inside my media folders and have checked some of the movies which do not register and have found them to have a set genre.

 

Next, I will delete one of the non registered genre movies, add it back to the library and let the system create the new meta to see what happens.



#11 Tester OFFLINE  

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Posted 08 July 2016 - 08:28 AM

I tried adding a brand new movie, a documentary.  Server picked it up, found meta and assigned 3 genre ( including documentary ).

As with the rest of the movies, the new movies shows up in the Movie view but not in the Genre view.

 

Not sure what else to do, but this happened at some point when I updated the server, I have not changed anything in my library.

Attached logs and my meta settings

 

577f9c5006893_Untitled.png

 

 

Attached Files



#12 Happy2Play OFFLINE  

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Posted 08 July 2016 - 09:16 AM

No new media appearing that log.

 

Do the genres appear on the Movies details page?

 

577fa6dba5c95_details.jpg



#13 Tester OFFLINE  

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Posted 08 July 2016 - 09:22 AM

Yes, this is the latest movie I added which shows up in Movie view but not Genre view.

 

577fa8fe55b37_Untitled.jpg



#14 Luke OFFLINE  

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Posted 08 July 2016 - 12:10 PM

What shows up in genre view?



#15 Tester OFFLINE  

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Posted 08 July 2016 - 12:24 PM

Luke, see first post.. only certain Genres show up, not all like it used to be.

 

The latest movie I added above does now show up in the Genre view because all these of those particular Genres ( Doc, Bio, Drama ) are not shown in the genre view.



#16 Luke OFFLINE  

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Posted 08 July 2016 - 12:28 PM

but how does it look after adding the new movie?



#17 Tester OFFLINE  

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Posted 08 July 2016 - 12:35 PM

Exactly as shown in 1st post except that the movie count incremented to 107 and the added movie does show up in the movie view.



#18 Happy2Play OFFLINE  

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Posted 08 July 2016 - 01:01 PM

So if you click on any of the genres that are shown in post #13 do they open, since they are not listed in post #1?



#19 Tester OFFLINE  

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Posted 08 July 2016 - 04:31 PM

Happy, good idea, I had not done this before.

 

I clicked on each of the 3 shown genres in post #13:  Opens up that Genre but no movies are listed



#20 Luke OFFLINE  

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Posted 08 July 2016 - 04:33 PM

what does library setup look like? is this a library with content type Movies?







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